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Technical manager experienced in building teams for application development and systems integration businesses. New business development, estimating, and proposal writing. Requirements gathering, systems architecture engineering, design documentation, project management, software development management, data migration, installation, training, testing, commissioning, operational support. Positive P&L record. Excellent team development history.SPECIALTIES• Electronic revenue management system design and implementation• Business/ops process design• Software development management (waterfall and agile (eXtreme, Crystal Clear, Scrum))• Systems integration engineering (computers and devices)• Project management (PMI PMBOK and critical chain project tracking)• Product development (hardware/software)• Data acquisition and monitoring• RFID payment systems/mobile commerce• Real-time location systems• Staff recruiting and training• Site surveys and installation (electrical and mechanical)PROJECTS• VA DMV Mileage-Based User-Fee Solution• UT DOT road user charging system for mileage based user fee collection• OR DOT OReGO road user charging system• USA Nationwide trucking fleet tolling back office system software development management• SANDAG account and transaction management back office system/customer service center design• Baltimore, MD (WMATA) RFID transit bus location system (CAD/AVL extension)• MD State Highway Administration ITS virtual weigh stations w/remote viewing• Chesapeake Bay Bridge and Tunnel E-ZPass – roadside• Golden Gate Bridge Fastrak AVI ALPR – roadside• NH DOT E-ZPass, AVI, cash, automatic coin machine VES – roadside• Parkersburg, WV cash and bar coded tickets – roadside and BOS• El Paso, TX cash and bar coded account pass – roadside and BOS• Ogdensburg, NY cash and bar coded account pass – roadside and BOS• Eagle Pass, TX cash and bar coded account pass – roadside and BOS• Roma, TX cash and bar coded account pass – roadside and BOS• McAllen, TX cash and bar coded tickets and pass – roadside and BOS• NY Bridge Authority cash and bar coded tickets toll system; ACM & E-ZPass upgrades
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Director Of Its ProjectsEmovisNew York, United States -
Director Of TollingV2X Inc Jul 2023 - PresentMclean, Virginia, UsFormerly the Raytheon IVHS Open Road Tolling group. -
Director Of Its ProjectsEmovis Technologies Us, Inc. Dec 2018 - Jul 2023Director of ITS Projects for the US toll systems and services division of Abertis, developing strategy, business, and systems with turn-key hardware and software solutions for:• Road Usage Charging/Mileage-Based User-Fee Collection using Vehicle Miles Traveled• Open Road Tolling gantries for All Electronic Tolling systems• Express/managed lanes• Video and violation enforcement• Interoperability hubs• Congestion pricing• Low Emissions Zones -
System Development ManagerBestpass, Inc. Jan 2018 - Jun 2018Albany, Ny, UsPrior to company sale to a private equity firm, managed a 13 person software product development team supporting an electronic toll collection back office system for nationwide fleet electronic transaction-processing, account management, finance, audit, reconciliation, reporting, supplier/vendor relationships and daily operations.• Restructured 13 member team to be a high performing, high quality software engineering shop capable of scoring well on the Joel Test, the Nokia Test, and CMMI by getting the right people into the right seats on the bus and fostering a safe environment that encourages experiments and high trust. • Enhanced quality with defect prevention using Test Driven Development and separating QA from QC• Recruited and trained four new software engineers to form the nucleus of an Agile Scrum team as a process pattern for the new generation of work• Rapidly evolved by combining proven software engineering best practices with lean agile software development processes to develop high quality code with high speed.• Developed governance practices for security and configuration management.• Managed 24/7 dev-ops support for an on-premise server stack (Cisco, HP, Dell, VMWare) hosting commercial applications processing over 750k transactions per day.• Managed vendor contracts for cloud services, SAAS, annual licenses, and dev tool subscriptions• Created computer intranet based knowledge management system for standardizing processes and best practices including new configuration management procedure• Decreased partner file ETL cycle time from four hours to five minutes• Introduced lightweight service oriented architecture and Identity Server 4 to replace heavy .NET legacy application using incremental replacement strategy. Achieved 256% increase in team velocity. -
Its ConsultantMitchell Technical Services Sep 2013 - Jan 2018Consulted to five different US and international transportation technology firms on a confidential basis for electronic back office systems and roadside equipment. • Strategy, design, vendor selection, bid management, estimating/pricing, proposals, presentations, project management, deliverable documentation, installation support, test plans and testing. • PCI PA-DSS compliance, payment gateways, payment networks, interoperability, audit, reconciliation, IVR/ACD, MOMS, SQL Server and Oracle relational database reporting and BI. • Hands-on development on Skunkworks project with HTML5/Bootstrap CSS/JavaScript/PHP, GIT/Bitbucket/Jenkins, AWS/Linux/MySQL, Atlassian Confluence/JIRA, and Jaspersoft reporting.
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Its Strategic Programs VpClever Devices Jan 2012 - Sep 2013Woodbury, New York, UsStrategic management of key internal and external CAD/AVL/Routing software projects including client facing activities. Developed and disseminated business development best practices, which resulted in improved team effectiveness. Merger and acquisition opportunity analysis. Integration of personnel and business operations from the acquisition of two businesses. Sponsored new ITS RFID product development which added a new product category to the firm's offerings creating new revenue streams.• Served as interim North American sales manager for transit ITS and automated vehicle health monitoring product line• Sponsored development of new asset location and control system product using RFID precision location technology• Implemented Microsoft CRM and Yellowfin business intelligence MIS automation• Merger and acquisition opportunity analysis• Integration of acquired personnel and business operations• Introduced Al Pitampalli’s Modern Meeting Standard and implemented new meeting methods• Transitioned to focusing on organizational effectiveness training, business transformation, and external training management as a profit center• Championed corporate knowledge-base for managing business knowledge as a corporate asset -
Intelligent Transportation Systems VpXerox / Acs Transportation Systems Group (Conduent) Aug 2009 - Jan 2012Sales and marketing executive for electronic toll collection systems and related Intelligent Transportation Systems (ITS) businesses. Engineered solution design and business development for transportation services including:• Electronic Toll Collection• Commercial Vehicle Operations• Transportation Management SolutionsManaged $100MM+ revenue pipeline. Full lifecycle business development role including trade shows, prospecting, client meetings, site surveys, solution design, component and subcontractor sourcing, estimating, writing, proposal and capture management, pricing strategy, oral interview presentations, contract negotiations, change order management, and follow-on business development.• Led effort to apply Lean Six Sigma practices to PANYNJ field maintenance contract resulting in multi-million dollar contract renewal with increased scope• Seeded new proposal center knowledgebase with industry information for use by entire sales and B&P team, making new personnel effective more quickly• Recruited highly experienced toll system engineer to solution team, greatly improving quality of proposed solutions and P&L simultaneously• Collaborated with in-house PR staff to create market specific messaging and collateral at low cost with high flexibility• Developed teams and partnerships with small specialty and DBE firms to pursue multi-million dollar contracts• Led technical exploration of adjacent business areas with non-traditional customersNominated for Presidents Club. Won Xerox Synergy sales award. Clients included PANYNJ, New York MTA, MdTA, PA Turnpike, NYSTA and NYSBA.
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Senior Vice PresidentTrmi Systems Integration Sep 2002 - Aug 2009Senior operational executive for a systems integration firm providing design and development of hardware and software for electronic toll collection systems like E-ZPass, FasTrak, and SmartTag. Re-energized ETC systems integration business. Major duties spanned business, staff, process, and product development. Established business and technical standards for engineering change management processes, defect tracking and resolution, software design practices, internal communications, and market intelligence collection. Developed client training programs. Created sales and marketing program including web presence and go-to-market strategy.• Sold NHDOT toll system integration contract worth 20 times the average contract value, doubling the company’s install base; Delivered $21.6MM project on time and significantly under budget• Revitalized stagnant staff by replacing non-performing personnel with motivated, highly skilled innovative technical personnel;• Doubled personnel productivity• Doubled annual revenue• Created and launched new corporate image as part of company's first formal marketing campaign; Managed space advertising and industry publications• For Golden Gate Bridge, developed Service Oriented Architecture (SOA) toll system software product using Test Driven Development (TDD) with .NET at the host tier for cost containment, and Java at the lane terminal level to provide a dual Linux/Windows offering with a single code base. Achieved early life very high reliability lane controller performance.
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System Development ManagerCommerce Systems/2Scoot Aug 2000 - Sep 2002Principal member of venture capital funded start-up firm. Developed and marketed a network for electronic payment, loyalty programs, and promotional transactions using RFID and mobile phone technologies integrated into point-of-sale systems. Managed internal programmers and IBM Global Services software engineers to get initial version complete and into service in half the time of competitors with one-quarter the staff. Served as technical liaison with partners at Texas Instruments, IBM, Nokia, Yum Foods, PAR Technologies and MBNA.• Recruited, trained and managed software development staff• Managed integration projects with strategic partners, including PAR Tech, Texas Instruments and Nokia, to implement RFID payment and loyalty solutions• Ran trade show exhibits at Consumer Electronics Show and Cellular Telecommunications and Internet Association’s Wireless show with Nokia and Texas Instruments• Led technical relationship with PAR Tech to develop point-of-sale systems integration• Managed TRMI as my subcontractor to provide engineering and installation services• Developed vending machine wireless cellular telemetry using Nokia M2M technology
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Senior Project ManagerThe Revenue Markets, Inc - Trmi Aug 1994 - Sep 2000Accord, New York, UsSenior design engineer for electronic toll collection systems integration projects. Created and administrated standard project management methodologies from customer requirements gathering through final delivery. Coordinated two new system deliveries and nine major upgrades for Y2K conversions in a 14 month period. Diversified and expanded technology base by developing high value bar code electronic toll collection systems. Implemented E-ZPass for NYS Bridge Authority. Organized and ran trade shows. Negotiated, wrote, and executed fixed price and T&M professional services contracts. Hired and trained technical staff.
Charlie Mitchell Skills
Charlie Mitchell Education Details
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Clarkson UniversityEngineering And Management -
New Canaan High School
Frequently Asked Questions about Charlie Mitchell
What company does Charlie Mitchell work for?
Charlie Mitchell works for Emovis
What is Charlie Mitchell's role at the current company?
Charlie Mitchell's current role is Director of ITS Projects.
What is Charlie Mitchell's email address?
Charlie Mitchell's email address is ch****@****ovis.us
What is Charlie Mitchell's direct phone number?
Charlie Mitchell's direct phone number is +151645*****
What schools did Charlie Mitchell attend?
Charlie Mitchell attended Clarkson University, New Canaan High School.
What skills is Charlie Mitchell known for?
Charlie Mitchell has skills like Software Development, Proposal Writing, Product Development, Business Process Design, Contract Negotiation, Sales Management, Integration, Program Management, Requirements Analysis, Project Management, Systems Engineering, Process Improvement.
Who are Charlie Mitchell's colleagues?
Charlie Mitchell's colleagues are Nouari Salah Eddine, Kim Colliton, Benoît Levieuge, Adam Gortler, Amanda Kavanagh, Monika Patel, Gaynor Hoyland.
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