Charles Allen Email and Phone Number

Responsible for providing Microsoft Intune and System Center Configuration Manager tier 2 and tier 3 engineering support for Enterprise customers.Responsible for providing Microsoft Intune and System Center Configuration Manager tier 2 and tier 3 engineering advisories for Enterprise customers.Microsoft Intune and System Center Configuration Manager (co-management SME), Endpoint Security SME Lead, Admin UI SME Lead, responsible for organizing and presenting internal training material for Intune Support Engineers.Intune and System Center areas of support include Intune, Autopilot, Co-management, Defender for Endpoint, Endpoint Security, iOS\iPadOS\Android mobile device management, Windows Client Operating Systems management, Windows Updates, Reporting Services and subcomponents with lateral component support.Responsible for providing Microsoft Intune and System Center Configuration Manager tier 2 and tier 3 engineering support for Enterprise customers. Responsible for providing Microsoft Intune and System Center Configuration Manager tier 2 and tier 3 engineering advisories for Enterprise customers. Microsoft Intune and System Center Configuration Manager (co-management SME), Endpoint Security SME Lead, Admin UI SME Lead, responsible for organizing and presenting internal training material for Intune Support Engineers. Intune and System Center areas of support include Intune, Autopilot, Co-management, Defender for Endpoint, Endpoint Security, iOS\iPadOS\Android mobile device management, Windows Client Operating Systems management, Windows Updates, Reporting Services and subcomponents with lateral component support.

Responsible for providing Microsoft Intune and System Center Configuration Manager tier 2 and tier 3 engineering support for Enterprise customers.Responsible for providing Microsoft Intune and System Center Configuration Manager tier 2 and tier 3 engineering advisories for Enterprise customers.Microsoft Intune and System Center Configuration Manager (co-management SME), Endpoint Security SME Lead, Admin UI SME Lead, responsible for organizing and presenting internal training material for Intune Support Engineers.Intune and System Center areas of support include Intune, Autopilot, Co-management, Defender for Endpoint, Endpoint Security, iOS\iPadOS\Android mobile device management, Windows Client Operating Systems management, Windows Updates, Reporting Services and subcomponents with lateral component support.

Responsible for providing Microsoft Intune and System Center Configuration Manager tier 2 engineering support for Enterprise customers.Responsible for providing Microsoft Intune and System Center Configuration Manager tier 2 engineering advisories for Enterprise customers.Microsoft Intune and System Center Configuration Manager (co-management SME lead), responsible for organizing and presenting internal training material for Intune Support Engineers.Intune and System Center areas of support include Intune, Autopilot, Co-management, Defender for Endpoint, Endpoint Security, iOS\iPadOS\Android mobile device management, Windows Client Operating Systems management, Windows Updates, Reporting Services and subcomponents with lateral component support.

Responsible for providing Microsoft System Center Configuration Manager tier 2 and tier 3 engineering support for Public Sector customers (DOD, CIV, NSG, SLGE).Responsible for providing Microsoft System Center Configuration Manager tier 2 and tier 3 engineering advisories for Public Sector customers (DOD, CIV, NSG, SLGE).Public Sector System Center Support Engineer Training Lead, responsible for organizing and presenting internal training material for System Center Support Engineers.System Center areas of support include Configuration Manager, Endpoint Protection, Windows Server Update Services, System Center Updates Publisher, SQL Reporting Services and subcomponents with lateral component support.

Responsible for providing Microsoft System Center Configuration Manager tier 2 engineering support for Public Sector customers (DOD, CIV, NSG, SLGE).Responsible for providing Microsoft System Center Configuration Manager tier 2 engineering advisories for Public Sector customers (DOD, CIV, NSG, SLGE).Public Sector System Center Support Engineer Training Lead, responsible for organizing and presenting internal training material for System Center Support Engineers.System Center areas of support include Configuration Manager, Endpoint Protection, Windows Server Update Services, System Center Updates Publisher, SQL Reporting Services and subcomponents with lateral component support.

Responsibilities:Global administration of System Center Configuration Manager 2007 - 2012 R2 environment;Global administration of System Center Configuration Manager Report Customization;Global administration of System Center Configuration Manager Software Distributions;Global administration of Microsoft Deployment Tools and OSD;Global administration of Windows Server and Windows Workstation images;Global administration of Microsoft and non-Microsoft Patching;Global administration of Microsoft Active Directory Desktop policies and containers;Global Software Life-Cycle Quality Control and Media Store;Software Automation via Windows Installer, App-V and ThinApp Technology;Software Automation and implementation of Office 365 Pro Plus;Documentation and Training for Service on Site and Help desk to support System Center;Documentation and Training for Service on Site and Help desk to support Office 365 Pro Plus;Documentation and Training for Service on Site and Help desk to support Desktop Environment

Responsibilities:Global administration of System Management Server 2003 environment;Global administration of System Center Configuration Manager 2007 environment;Global administration of System Center Configuration Manager Report Customization;Global administration of System Center Configuration Manager Software Distributions;Global administration of Microsoft Deployment Tools and OSD;Global administration of Windows Server and Windows Workstation images;Global administration of Microsoft and non-Microsoft Patching;Global administration of Microsoft Active Directory Desktop policies and containers;Global administration of McAfee ePolicy Orchastrator Server and Client environment;Global Software Life-Cycle Quality Control and Media Store;Software Automation via Windows Installer, App-V Technology;Documentation and Training for Help desk to support System Center;Documentation and Training for Help desk to support Desktop Environment;Desktop, Banking Branch Equipment Support

Responsibilities:Global administration of IBM Tivoli Management Server environment;Global administration of System Management Server 2003 environment;Global administration of System Management Server Report Customization;Global administration of System Management Server Software Distributions;Global administration of Microsoft Deployment Tools and OSD;Global administration of Windows Server and Windows Workstation images;Global administration of Microsoft and non-Microsoft Patching;Global administration of Microsoft Active Directory Desktop policies and containers;Global administration of McAfee ePolicy Orchastrator Server and Client environment;Global administration of Active Directory login scripts;Global Software Life-Cycle Quality Control and Media Store;Desktop, Banking Branch Equipment Support

Aero Space Ground Crew Mechanic;Airlift Control Element (ALCE)