Charles Ellis Email & Phone Number

United States

Nashville Metropolitan Area

Stock Home Depot shelves overnight.Unload trucks as needed.Licensed Reach Truck and Order Picker operator.

Greater Nashville Area, Tn

Website design and implementation.Computer maintenance.

Greater Nashville Area, Tn

Documenting processes and creating efficiencies to increase sales and customer satisfaction. Introducing and integrating new logistics software to further optimize warehouse operations.

Greater Nashville Area, Tn

Analyzed and consolidated market share data including BMI chart information/performance indicators, inquiry numbers and types, and BMI Awards data. Managed a team that provided excellent customer service for the major music publishers across all levels; instituted a dedicated phone line and email address for licensees to use for inquiries; staff rotated “inquiry” duties to manage volume and cross-train.Analyzed songwriter and publisher agreements.Researched chain of title for BMI litigation, thereby increasing copyright infringement cases by 33%Assisted BMI Special Projects Dept. with proper accreditation for BMI awards and led the effort to re-evaluate the Awards process to include the modern ways consumers use and enjoy music. Performed a variety of royalty-tracking, catalog, and repertoire functions in response to major music publishers’ inquiries. Coordinated with CISAC-affiliated performing rights organizations to resolve conflicts.Began a program of cross-training all members of the department to increase efficiencies that was adopted by other departments. Migrated databases to web-based platforms to increase employee access to information/built dashboards to allow customization of queries and to automate reporting.Leveraged charting database to make market share reports more data-driven, automating the process and allowing senior management to make more nuanced decisions in forecasting and other resource allocation. Interfaced with the Works Registration, International, and Agreements Departments to more efficiently accomplish the goals of the company. Developed regular communication with the U.S. Copyright Office to increase the efficiency of copyright infringement process.Developed and maintained relationships with our IT vendors and relevant BMI IT employees in order to constantly update software and tools.Built and maintained relationships with the chart managers at Billboard magazine.

Greater Nashville Area, Tn

Developed algorithm to automate the genre-factoring process, saving 33.33% of executive time.Performed customer service for the major music publishers.Assisted Special Projects Department with reconciliation for BMI Awards.Helped major publishers and songwriters with income tracking and account management.Collaborated with the Music Works Department to track registration of works.

Greater Nashville Area, Tn

Supported the Assistant Vice President of the Performing Rights Department.Performed customer service for the major music publishers.Assisted in the genre factoring process.Performed conflict resolution between international performing rights societies.

Greater Nashville Area, Tn

Reviewed radio logs to determine BMI participation

Greater Nashville Area, Tn

Sales, marketing and customer service management for music promotion company based in Nashville. Managed production team of 30+.

B.S. Recording Industry, Marketing, Mass Comunications, Music Business

Associate Of Science (A.S.), Computer And Information Systems Security/Information Assurance

Continuing education in application and software development, systems management and IT.