Charles Goh Email and Phone Number
Accomplished presales technical professional with experience in assisting enterprise organizations across diverse vertical industries. Recognized for expertise in building global strategies and cost-effective operating models that drive business success through information technology. Adept at navigating clients through intricate technology landscapes and excels in developing customized strategies to optimize IT infrastructure and maximize operational efficiency. Committed to empowering organizations to thrive in today's rapidly evolving digital landscape with a proven ability to deliver transformative solutions. Presales highlights:• Designed and sold a $175M internal private cloud platform to Comcast which included subsequent $50M+ annual expansions• Architected Sungard's Recover2Cloud offering on EMC VNX2 storage arrays to meet strict performance requirements• Developed Air Products' storage infrastructure, data protection and cloud strategy• Led Cerner technical strategy and built storage, backup and cloud solutions for their multiple data centers• Represented Dell at the LTIMindtree sales kickoff in July 2024 and presented a GenAI RAG demo using the NVIDIA AI Workbench to customers at the Dell boothI hold a second degree black belt in Tae Kwon Do and enjoy martial arts as the former president of the UPenn Tae Kwon Do team. I also enjoy hiking outdoors and like discovering new trails.
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Storage Presales - Technical ArchitectHewlett Packard EnterprisePhiladelphia, Pa, Us -
Global Alliances Presales Lead Advisory Solutions ArchitectDell Technologies Aug 2021 - PresentPaI led the overall technical strategy, design and implementation of technology solutions for multiple clients ensuring alignment with business requirements. I drove multiple RFP campaigns by managing the delivery of the RFP responses, creating technical solutions, building proposals and presentations, presenting various financial models and supporting customers during oral presentations and through multiple rounds of the bidding processes. I also mentored junior and senior solutions architects within the organization and hosted monthly technical discussions with customers. -
Enterprise Presales Senior Systems EngineerDell Technologies Oct 2012 - Jul 2021West Conshohocken, PaI provided technical expertise to customers in support of Enterprise presales activities in the Philadelphia region and Mid-Atlantic area. I gathered business and technical requirements, performed analyses and designed fully integrated technology solutions to meet varying business needs with a technical emphasis on cloud, virtualization, compute, network, storage, backup, security, management and orchestration.
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Global Recovery Team Senior Engineer - NasDell Technologies Aug 2011 - Sep 2012Hopkinton, MaI was one of four members of Dell's Network-Attached Storage (NAS) Global Recovery fly-and-fix team in the Americas and provided support for Dell's top NAS customers in data unavailable/data loss situations. I worked on the toughest, most complex escalated NAS issues and drove them to resolution, both on the phone and at customer sites. I provided NAS expert technical consultations to NAS Technical Support globally and hosted a biweekly internal technical forum. I authored numerous NAS Support process documents including the Celerra Data Mover Panic Standard Operating Procedure as well as the Celerra Escalation Engineering Procedure.
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Technical Support Engineer - Nas Level 2Dell Technologies Dec 2005 - Aug 2011Hopkinton, MaI was responsible for supporting the Celerra platform and all NAS-related issues in a Level 2 support function. I drove escalated casese to resolution which included many system-wide areas such as CIFS, NFS, storage, zoning, migrations, replication, checkpoints, iSCSI, deduplication, and backups. I was considered the leading expert on addressing CLARiiON uncorrectable sectors that affect the VNX/Celerra and viewed as a subject matter expert in storage. I authored many root cause analysis reports for customer issues and was a member of the Diamond and Platinum Teams which supported EMC’s top 20 and top 100 customers.
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Regional Software Support Specialist - ClariionDell Technologies Aug 2004 - Dec 2005New York, NyI provided technical expertise in support of post-sales activities in the NYC/NJ area. I presented comprehensive site evaluation reports which proactively identified possible future issues at customer sites and assisted both customers and field engineers with CLARiiON implementations and on-site escalated service requests. I answered field and customer questions as the lead New York City area technical expert.
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Software Solutions Engineer - SymmetrixDell Technologies Aug 2002 - Aug 2004Hopkinton, MaI provided frontline technical support for the Symmetrix enterprise platform and all related functionality and solutions including hosts, servers, networking, connectivity, management and operations. I answered customers’ questions regarding EMC’s command line products for the Symmetrix: Solutions Enabler, TimeFinder, SRDF, Configuration Manager, ECC. I assisted customers with issues regarding their hosts and logical volume managers on various open systems platforms which included Solaris (w/Veritas Volume Manager), AIX, HP-UX, Windows. I delivered mission-critical support for customers’ data needs.
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Software EngineerSapient Mar 2000 - Mar 2001Cambridge, MaI was responsible for designing, coding and debugging various websites and applications on multiple project teams. My clients included Staples, Praxair and the Boston Symphony Orchestra. I personally created and coded the Order Review and Order Checkout pages on the staples.com website. I worked on Praxair’s shop and desktop applications while meeting with clients to transform business requirements into technical solutions. I facilitated and led client workshops and vendor demos for the selection of Praxair’s catalog management solution. I built schedules and webpages as well as conducted performance tests for the Boston Symphony Orchestra bso.org website.
Charles Goh Education Details
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Computer Science And Engineering -
It Management
Frequently Asked Questions about Charles Goh
What company does Charles Goh work for?
Charles Goh works for Hewlett Packard Enterprise
What is Charles Goh's role at the current company?
Charles Goh's current role is Storage Presales - Technical Architect.
What schools did Charles Goh attend?
Charles Goh attended University Of Pennsylvania, Brandeis University.
Who are Charles Goh's colleagues?
Charles Goh's colleagues are Paulina Ruiz Bastién, Mahesh Babu Balan, Wilna Myburgh, Angie Rojas, Saloni N L, Manga Mong, Thameem Ansari S M.
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Charles Goh
White Plains, Ny1patriotmanagement.net -
1socal.rr.com -
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