Charles Grayson Email & Phone Number

Plano, Tx, Us

Plano, Tx, Us

Principal test automation engineer working with a team of automation engineers in an Agile Scrum product development environment. Responsible for test automation strategy, tools, and implementation within a DevOps Software Delivery Life Cycle (SDLC). Continuous Integration (CI) Test Automation implemented via C# based frameworks using Selenium, Selenium Grid, NUnit, RestSharp, SpecFlow, and various other components running from Microsoft Visual Studio and on Azure DevOps pipelines. Test automation training across multiple product Agile Scrum teams both local and off-shore including automation tools, processes, test case coding standards, and best practices. Implementation and support of test automation infrastructure (VMs, file shares, DBs, etc.) both on-prem and within Azure cloud. Directly engaged with development teams to define QA strategy and product development coding practices that enable test automation within DevOps CI testing.

Plano, Tx, Us

Software Quality Automation Architect working in an Agile/Scrum development environment. Responsible for cross product Test Automation strategy and implementation including DevOps Continuous Integration (CI) Testing and related tools. CI Testing implementation via JetBrains TeamCity platform. Test Automation implemented via C# based Selenium (NUnit test harness), Selenium Grid, and SmartBear TestComplete JScript (JavaScript). Coordination of test automation and training across multiple products and teams both local and off-shore including automation tools, processes, test case coding standards, and best practices. Virtual Machine (VM) test environments implemented via Microsoft Hyper-V.

Plano, Tx, Us

Lead software quality assurance and test automation engineer for Contract Management application in an Agile/Scrum development environment. Development of test strategy, test plans, test cases, and test automation using Selenium (C#) and TestComplete (JScript). Coordination of test automation across multiple teams both local and off-shore.

Collected customer requirements and designed advanced automated scripts and applications based on QA analysis/feedback to monitor 4G LTE/CDMA/GSM/UMTS network performance, alarms, and configuration for the purpose of improving network quality and preventing outages. Developed reports in email HTML and Excel formats.* Achieved improved customer network quality and cost savings through development and test of web portal cloud based 4G LTE RAN analytics application using Agile process.* Achieved significant reduction in request turnaround time through development of web interfaces enabling internal project teams to set up network monitoring tasks and reports.* Achieved 42% reduction in automation development time and 31% improvement in reliability through development of innovative Preemptive Services Automated Monitoring System (PSAMS) common scripting platform using both command line and web interfaces.* Platform for transitioning into Big Data Analytics* Received Ericsson Innovation award

Provided first line technical support and Quality Assurance for large team of software delivery engineers to ensure high quality upgrades and patching activities without service impacts. Performed network upgrades, patching, and support for wireless customers.* Achieved 37% reduction in upgrade/patching related incidents with 20% reduction in scheduled upgrade times through QA analysis/feedback with development of GUI based automated site upgrade and monitoring scripts using JavaScript and VB Script.

Ca

Hand selected to implement quality assurance strategy and perform testing for complex custom CALEA program including MSC, IP, message encryption, and JAVA based GUI applications.Achieved 67% reduction in post-release defects through development of:- Test automation in C/C++- Live-air test lab configuration to simulate customer environment- ISO9000 and TL9000 compliant processes

Ca

Lead team of 15 test engineers and outsourcing partners in India and China for verification of MSC voice core applications including R4 BICC/BICN, E911, LCS, and regression.Achieved 33% improvement in QC test interval and quality through implementation of:- Innovative Design Test Tools Partnership (DTTP) test methodology- Computer Aided System Verification Environment (CASVE)- Test automation in C/C++

Ca

Lead team of 18 test engineers and coordinated with multi-site organizations for verification of DMS-250 call processing and maintenance applications on new VoIP and VoATM platforms.Exceeded aggressive software quality goals through implementation of:- Computer Aided System Verification Environment (CASVE) - Test automation in C/C++

Ca

Hand selected to implement overall quality assurance and lab strategy for DMS-250 VoIP and VoATM platforms.Accomplished 25% cost reduction and 62% increase in productivity through:- Implementation of lab configuration strategy including coordination of multi-site teams- Efficient management of $2 million (U.S.) lab hardware budget- Advanced training on test process, methodology, and automation

Ca

Lead team of 14 test engineers and outsourcing partners in India and Israel for verification of DMS-250 call processing and maintenance applications.Achieved 72% improvement in software quality and increased test efficiency through implementation of:- Innovative Design Test Partnership (DTP) test methodology- Test automation in C/C++- Advanced training on test techniques and automation

Ca

Technical team leader for deployment and support of test automation and tools at BNR Richardson lab.Attained award winning improvement in productivity and quality through implementation of:- SQL and GUI based BNR Integrated Test Environment (BITE)- Technical manuals, user guides, and advanced training for test automation tools- ISO9000 compliant processes for test automation and support

Ca

Technical team leader for automation of DMS-250 regression testing including devising a strategy to improve test coverage and reduce test escape rates.Achieved 400% increase in productivity and test coverage through development of award winning Segmented Test Execution and Management (STEAM) quasi object-oriented automation methodology.

Ca

Spearheaded testing of DMS-250 EIOC based Billing Server and X.25/V.35 data applications.Produced award winning improvement in quality through development of:- Innovative soak test methodology to validate capacity and robustness- Technical manuals and user guides to significantly reduce configuration and user errors