Responsible for overall oversight and management of the day to day responsibilities of the business. Responsibilities include Client Acquisition/Interactions, Client Audits, Contract Negotiations, Compliance, and Production.

Oversight responsiblity for Corporate Compliance Program. Develops, initiates, maintains, and revises policies and procedures for the general operation of the Compliance Program. Upon hire, was tasked with developing a Quality Control Program that within 90 days resulted in a 25% improvement in product quality and accuracy.

Supporting the Financial Services Vertical, responsible for driving thought leadership in developing innovating solutions designed to enable Financial Services companies to overcome key business challenges. Consulted with and presented to C level employees.

Overall management responsibilities for National Mortgage Originations Call Center operations - 200 employees, both inbound and outbound activities. Platform consistently exceeded business goals while achieving positive NBT.

Supervised overall production and business development activities for the Private Mortgage Operation. Volume for the 25 state region averaged $15 million per month.

Recruited and hired by the Auto Division to establish and lead start up operation to cross sell the home equity product to the Auto Portfolio.Successfully established a Home Equity Cross Sell Division as Vice President of Direct Lending.Developed business proposals and marketing plans, negotiated with external vendors and executed all directives associated with project launch. Recruited, interviewed and hired all staff members for new division, as well as evaluated and monitored employee performance.

Oversigh responsibility 6 departments, 30 employees and managed all internal operations for production and compliance for a 25 state region.Leveraged new products, streamlined the sales process flow, and staff development which Improved operating efficiency and overall production by 50% and profitability by 60%.

Oversight responsibility for one of the 10 largest branches in the U.S. in size and responsibility. Managed full service operations, including business development activities. Responsible for achieving targeted P&L and volume objectives, while managing and minimizing turnover by focusing on staff development.Successfully led the branch to record growth and profits.Led staff development initiatives focused on the sales call flow process which increased volume production of +30%.Implemented a structured collection strategy that reduced potential exposure to losses and led to 3 consecutive years of achieving Presidents Association Status - Top 10% of all Branches within the US.

Managed 9 offices and 100 employees, $150 million in receivables. Facilitated with centralized collection center and REO department in managing the areas delinquency, foreclosures and losses.Developed an aggressive sales development program which led to a 50% improvement in Real Estate Volume, and a 35% improvement in Personl Loan Volume. Earned Presidents Association honors 3 consecutive years for district performance ranking among the top 10% in the country.

Recruited as Manager in Training. Successfully ran multiple offices with progressively increased responsibilities.

Officer in the National Guard for about 10 years.

Managed consumer finance loan office in Omaha Nebraska. Hired as a loan officer and promoted to the manager level in 1 year.