Established new business unit start up for Rent A Centers retail finance program know as “Acceptance Now National Accounts” division. The role entailed all aspects of establishing new ANOW business model, developing partnerships and operations strategies with big box national retail corporations. Our team established ANOW National Accounts retail finance model and coordinated implementation and operations with national retail partners.

Regional Director of Operations Utah, Colorado, Idaho, Arizona and New Mexico... Regional Director of Operations responsible for retail LTO operations for five western states. A high-profile leadership role for a 70 plus store region with seven direct District Manager reports and $38M in annual revenue. Standardized sales/collections expectations, consistently tracked progress and realigned targets to maximize sales productivity. Served as regional coordinator for annual corporate processes.

Senior Vice President of Lease To Own operations reporting directly to the CEO and Board of Directors. Responsible for LTO operations and leadership chain of command for 200 retail stores. Improved operational performance of evolving North American organization, providing focused leadership during continuous change and transition. Optimized field-level productivity, performance and efficiency of 220 store locations across the U.S. and Canada. Consistently updated the Board of Directors on… Show more Senior Vice President of Lease To Own operations reporting directly to the CEO and Board of Directors. Responsible for LTO operations and leadership chain of command for 200 retail stores. Improved operational performance of evolving North American organization, providing focused leadership during continuous change and transition. Optimized field-level productivity, performance and efficiency of 220 store locations across the U.S. and Canada. Consistently updated the Board of Directors on operational success, opportunities and business standing. Coordinated all operational tactics and worked in partnership with other top executives to facilitate the company’s profit and growth. Show less

Multi-Unit LTO Retail Operations Manager. Initially recruited for divisional leadership role of 70 store locations. Presided over all facets of retail management with strong focus on revenue gains, customer service enhancements and ambitious revenue goals. Continually analyzed each location’s performance, and partnered with Regional Managers to implement actionable, customized roadmaps to reach optimal results in profitability, store branding and customer service. Reported to the Executive Vice… Show more Multi-Unit LTO Retail Operations Manager. Initially recruited for divisional leadership role of 70 store locations. Presided over all facets of retail management with strong focus on revenue gains, customer service enhancements and ambitious revenue goals. Continually analyzed each location’s performance, and partnered with Regional Managers to implement actionable, customized roadmaps to reach optimal results in profitability, store branding and customer service. Reported to the Executive Vice President of Operations. Directed team that produced top results in terms of net profitability and same store sales growth. Show less

Regional Director of Operations responsible for retail LTO operations for five western states. A high-profile leadership role for a 45-store region with seven direct District Manager reports and $38M in annual revenue. Standardized sales/collections expectations, consistently tracked progress and realigned targets to maximize sales productivity. Served as regional coordinator for annual corporate processes.