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@dlight.com
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Charles Emmanuel is listed as Repair Operations at d.light at d.light, a company with 669 employees, based in Arusha, Tanzania, Tanzania, United Republic Of. AeroLeads shows a work email signal at dlight.com and a matched LinkedIn profile for Charles Emmanuel.
Charles Emmanuel previously worked as Repair Operations at D.Light and Zonal Service Coordinator at D.Light. Charles Emmanuel holds Diploma In Engineering, Electronics And Telecommunication, Upper Second Class With Gpa Of 4.1 from Arusha Technical College.
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AeroLeads found 1 current-domain work email signal for Charles Emmanuel. Compare company email patterns before reaching out.
Experienced Customer-focused expert with over 9 years in customer service lead roles, Training and recruiting, devoted in enhancing customer relationships, supporting daily business operations and providing brand recognition by leaving buyers and clients with an excellent impression of the company through the creation of an effective customer-centric environment, empathy, and analytical communication skills. Managed to lead and support teams at a capacity of Regional and Zonal levels
Listed skills include Team Leadership, Entrepreneurship, Telecommunications, Microsoft Office, and 6 others.
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A career timeline built from the work history available for this profile.
Tanzania
Responsible for service repair Operations in the Tanzania market. Working closely with Zonal Service Technicians to oversee tracking, repair execution and support the team with coordination of pending products and delivery to customers.Responsible for Zonal KPIs tracking, system (including Mobile App) improvement, and development to ensure repair data.
Arusha, Tanzania
As Zonal Service Coordinator, I am responsible for;Developing service infrastructure within the Zone and ensuring seamless customer support for all d.light products.Escalantion of product quality issues and providing ideas for improvement.Recruiting Service Centers, coordinating and executing technical training of all Field Technicians and Service Centre.
Tanzania
Managed to maintain and improve the overall performance of the department's KPIs and SLAs together with team management
Morogoro, Tanzania
Providing leadership to support the management of customers inquires in a service area, consistently playing the role of improving customer satisfaction and customer experience within a service area. Liaison between the customer and the company within the service area.Responsible for overseeing after-sales services, field customer service representative.
Arusha Tanzania
Accountable for:Providing maintenance services within 48hrs or as scheduled with the customer. Responsible for:Managing maintenance technicians and maintenance cases. Training the Customer Care Department in remote troubleshooting and updating the troubleshooting manual Set up service network in the assigned area and communicate the recruitment needed..
Manyara And Mbeya
Accountable for:On time and high quality system installations at the customers premises or other locations as directed. Responsible for:Recruiting and Managing installation technicians by coordinating, supporting and providing information about new service areas to all technicians. Perform field visits to evaluate system installations and maintenance and.
Other employees you can reach at dlight.com. View company contacts for 669 employees →
Sharlyne Sakwa
Colleague at D.LightNairobi, Nairobi County, Kenya, Kenya
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MK
Mate Kafungwa
Colleague at D.LightLusaka, Lusaka Province, Zambia, Zambia
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AS
Ali Ssempa
Colleague at D.LightMukono, Central Region, Uganda, Uganda
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BA
Bouyanters Atinda
Colleague at D.LightNairobi County, Kenya, Kenya
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TC
Tan Ching Hock
Colleague at D.LightShenzhen, Guangdong, China, China
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SK
Sneh Kumar
Colleague at D.LightShahjahanpur, Uttar Pradesh, India, India
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IM
Irene Mwende
Colleague at D.LightNairobi County, Kenya, Kenya
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TM
Teri Maya Muchemi
Colleague at D.LightKenya, Kenya
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SM
Saul Mulaki
Colleague at D.LightDar es-Salaam, Dar Es Salaam, Tanzania, Tanzania, United Republic Of
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ER
Esther Rosa
Colleague at D.LightNairobi, Nairobi County, Kenya, Kenya
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Quick answers generated from the profile data available on this page.
Charles Emmanuel works for d.light.
Charles Emmanuel is listed as Repair Operations at d.light at d.light.
AeroLeads has found 1 work email signal at @dlight.com for Charles Emmanuel at d.light.
Charles Emmanuel is based in Arusha, Tanzania, Tanzania, United Republic Of while working with d.light.
Charles Emmanuel has worked for D.Light, Engie Energy Access, Airtel Tanzania, and Ttcl-Tanzania Telecommunication Company Limited.
Charles Emmanuel's colleagues at d.light include Sharlyne Sakwa, Mate Kafungwa, Ali Ssempa, Bouyanters Atinda, and Tan Ching Hock.
You can use AeroLeads to view verified contact signals for Charles Emmanuel at d.light, including work email, phone, and LinkedIn data when available.
Charles Emmanuel holds Diploma In Engineering, Electronics And Telecommunication, Upper Second Class With Gpa Of 4.1 from Arusha Technical College.
Charles Emmanuel is listed with skills including Team Leadership, Entrepreneurship, Telecommunications, Microsoft Office, Project Management, Customer Service, Electrical, and Electronics.
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