Charles Higginbotham

Charles Higginbotham Email and Phone Number

Executive Director, Information Technology @ Kentucky Tourism, Arts & Heritage Cabinet
Louisville, KY, US
Charles Higginbotham's Location
Louisville Metropolitan Area, United States
Charles Higginbotham's Contact Details

Charles Higginbotham personal email

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Charles Higginbotham phone numbers

About Charles Higginbotham

My name is Charles Higginbotham, and I deliver cutting-edge technical solutions to companies, stimulating business growth and improving productivity and process efficiency within business teams.I use the skills, experience, and leadership excellence I have developed over 15+ years to deliver strategic management of complex projects. While parameters might change, the goals remain the same. I have the built-in flexibility to adapt to changing environments while still hitting the target.As an experienced IT manager in software development, I've helped companies provide scalable and adaptable customer-facing applications. I work to improve efficiency by automating manual tasks, understanding customers’ needs, and developing highly usable applications.► I apply technical, people, and project management skills to deliver large, complex projects. ► I am a technical leader, aligning IT vision with business strategy.With a proven ability to discover potential, I create an environment and opportunities for growth. I build organizational structures that focus on innovation and individual accountability. As a mentor, I have led many from new-hire individual contributors into the ranks of management later in their careers. Everything I do is dedicated to delivering support and empowerment to smart, motivated people.charles@higginbotham.me

Charles Higginbotham's Current Company Details
Kentucky Tourism, Arts & Heritage Cabinet

Kentucky Tourism, Arts & Heritage Cabinet

View
Executive Director, Information Technology
Louisville, KY, US
Website:
chfs.ky.gov
Employees:
1159
Charles Higginbotham Work Experience Details
  • Kentucky Tourism, Arts & Heritage Cabinet
    Executive Director, Information Technology
    Kentucky Tourism, Arts & Heritage Cabinet
    Louisville, Ky, Us
  • Kentucky Tourism, Arts & Heritage Cabinet
    Executive Director, Information Technology
    Kentucky Tourism, Arts & Heritage Cabinet Oct 2022 - Present
    Frankfort, Kentucky, United States
  • Flexera
    Project Manager
    Flexera Mar 2022 - Sep 2022
    Remote
  • Commonwealth Of Kentucky
    Director, Information Technology At Tourism, Arts And Heritage Cabinet
    Commonwealth Of Kentucky Feb 2019 - Mar 2022
    Frankfort, Kentucky
    Provided technology leadership and oversight for agencies under the cabinet such as the Kentucky Department of Parks, Fish and Wildlife, Kentucky Horse Park and the Kentucky Historical Society. Implement and improved infrastructure, ecommerce and GDPR compliance across the cabinet.Implemented technology cost saving measures across the cabinet resulting in annual impact of $185,000.
  • Commonwealth Of Kentucky
    Program Manager At Commonweatlh Office Of Technology
    Commonwealth Of Kentucky Feb 2016 - Feb 2019
    Frankfort, Kentucky
    Contract through NTT Data, Inc.Provided leadership insight and operational guidance for the Commonwealth Office of Technology. Assigned to the Office of Infrastructure Services to manage initiatives for the statewide network and server platforms.Created a productive, effective, and high-trust environment to manage a budget of $46 million and a team of 25 to efficiently replace x86 server and storage platforms at the core and alternate data centers.Managed a team of 20 and a budget over $1 million to ensure an in-place network infrastructure and coordinate a move of 1500 state personnel to a new location.
  • Schneider Electric
    Business Solutions Manager
    Schneider Electric 2013 - 2016
    Louisville, Kentucky Area
    Led and mentored a team of project managers and business analysts; overseeing the design, development, testing, and deployment of web applications to manage a global software as service (SaaS) platform.Managed all aspects of the global integration services including single sign-on, application program interface utilization, and custom data feed programming, while collaborating with business owners, management teams, engineering, and external teams to maintain and develop new features and coordinate the release process.Spearheaded a variety of projects, working diligently to identify, analyze, measure, and manage project risks and communicate effectively with management and various cross-functional teams to identify and implement solutions.Oversaw a variety of process improvement projects including the integration of knowledge base and ticketing to improve scalability, implementing a collaboration tool to improve team efficiencies amongst project owners.
  • Appriss
    Manager, Professional Services
    Appriss 2007 - 2013
    Louisville, Kentucky Area
    Managed the strategic planning, implementation, and support of the Victim Information Notification Everyday Program throughout 15 States and led a team of 15 project managers, team leads, implementation & support analysts, and data analysts. Led a strategic initiative to support organizational restructuring while improving and enhancing relationships with complex customers by managing expectations and providing exceptional service, resulting in the “Lead with Trust and Respect” award.Continually attracted and retained clients by delivering innovative brand and business-building work that delivered profitable business and marketing returns on investment.Created and implemented quality control procedures that increased efficiency, increased customer satisfaction, and reduced the error rate by 20 percent.
  • Appriss
    Project Manager
    Appriss 2006 - 2007
    Louisville, Kentucky Area
    Led teams on business objectives and tracked progress to ensure project milestones were completed on time with the desired results and with high standards.Managed and oversaw $3 million revenue projects through the statewide implementation of VINE, JusticeXchange, and Sex Offender products and received the “Strive for Excellence” award.Served as the key contact for all project communications to directors and upper management including oral briefings, project schedules, status reporting, decision logs, and meeting summaries.Demonstrate strong communication and documentation skills when reporting project performance to senior management, securing law enforcement support, creating public awareness and collaborating other stakeholders with key data points and research.
  • Keane, Inc.
    Project Manager
    Keane, Inc. 2005 - 2006
    Frankfort, Ky
    Served as the Principle Consultant to the Commonwealth Office of Technology for the state of Kentucky, managing multiple projects for the Kentucky Transportation Cabinet and the Governor’s office of Local Development.Facilitated the enhancement of and led teams throughout the Kentucky Driver’s Licensing Information System and the Automated Vehicle Information System.Trained government teams and provided strategic oversight for the Governor’s Office of Local Development to improve an automated process for federal and state grant administration.Delivered project oversight and framework for providing a standard structure for the project repository and developing standards for resource utilization.
  • Safetran Systems, Inc.
    Project Manager
    Safetran Systems, Inc. 2000 - 2005
    Louisville, Kentucky Area
    Managed a variety of projects, working proactively to identify, analyze, measure, and manage project risks for the NYC Transit Authority and the Chicago Transit Authority resulting in project book values exceeding $30 million.Recognized as a key member of two Six Sigma Black Belt teams, developing processes to track changes, transform the production floor, and reduce tagging errors in engineering.Developed and implemented an innovative project management process for the company’s new Enterprise Resource Planning (ERP) system and provided support to the project management and finance departments on the new system.
  • Csx Transportation
    Yardmaster
    Csx Transportation 1997 - 2000
    Birmingham, Alabama Area
    Energetically navigated through the management trainee program, coordinating the classification and logistics of freight cars within the yard to meet train schedules. Managed multiple crews totaling up to 16 employees and performed frequent observations and corrections of safety and quality procedures of employees, offering direct feedback to employees.Assisted in the development, review, and update of JSHA's (Job Safety and Health Analysis) to eliminate safety hazards.

Charles Higginbotham Skills

Program Management Pmp Project Management Business Analysis Process Improvement Itil Management It Service Management Team Leadership Visio Leadership It Strategy Business Process Improvement Six Sigma Change Management Ms Project Analysis Business Intelligence Requirements Analysis Sdlc Software Project Management Project Planning Vendor Management Integration It Management Training Sharepoint Erp Saas Requirements Gathering Agile Methodologies Pmi Incident Management Pmbok Operations Management Jira Data Analysis Documentation Frontrange Service Desk Budgets Microsoft Project Project Implementation Budgeting Baan Agile Methodolgy Change Management Processes Methodology Tools Fiscal Oversight Technology Services

Charles Higginbotham Education Details

Frequently Asked Questions about Charles Higginbotham

What company does Charles Higginbotham work for?

Charles Higginbotham works for Kentucky Tourism, Arts & Heritage Cabinet

What is Charles Higginbotham's role at the current company?

Charles Higginbotham's current role is Executive Director, Information Technology.

What is Charles Higginbotham's email address?

Charles Higginbotham's email address is ch****@****are.com

What is Charles Higginbotham's direct phone number?

Charles Higginbotham's direct phone number is 502-561*****

What schools did Charles Higginbotham attend?

Charles Higginbotham attended University Of West Florida - College Of Business.

What skills is Charles Higginbotham known for?

Charles Higginbotham has skills like Program Management, Pmp, Project Management, Business Analysis, Process Improvement, Itil, Management, It Service Management, Team Leadership, Visio, Leadership, It Strategy.

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