Charles Horenstein, Licsw Email & Phone Number

The Database and Program Evaluation Director oversees the upkeep of quality data, using this to generate reports for the purpose of local advocacy, internal program review, grant applications, grant compliance, and other data-related highlights of trends and opportunities for improvement.

This Program Manager role supervised the team (for this department, the congregate Program Coordinators), supported staff and clients in meetings with other departments and agencies, monitored and evaluated outcomes, and manages the day to day relations, be it internal or external. For some roles, internal databases were upkept and used to advise directors for programs and services as well.

This role entailed assistance with ETO/HMIS troubleshooting, running reports on outcome data and evaluating services and strategies, creating custom touchpoints to report data as needed by the Director of Client Services.

Roxbury, Ma

The Program Coordinator position encompassed duties previously required as a Case Manager, but also involved training and supervising other staff members, meeting with the rest of the leadership team for updates and universalizing proper care, keeping inventory of the shelter, assessing the shelter for adequate comfort and safety, and placing the necessary orders for items or conditions needed.

Renton, Wa

Using trauma informed care with clinical influence, the Family Case Manager assisted veteran families in transitional housing during their search for permanent housing, employment, and other referrals. As part of the family program, I also devoted portions of my day to working specifically with the children of the building as well, including developing a Children's Center newsletter, planning activities, and tutoring them in basic subjects.

Greater Boston Area

Case Manager work entailed helping homeless clients look for jobs and apartments, while also networking with other charities to get clients food, clothes and general connections they couldn't get otherwise. This role also entailed upholding DHCD shelter rules and policy when applicable.

Greater Boston Area

The Editorial Assistant's primary duties were writing and copy editing, although it also entailed tutoring homeless writers one-on-one in basics of journalism as needed. The role also entailed general office work.

Wooster, Ohio

The Editorial Assistant worked with manuscript review, copy editing and basic layout. During the off-season of the magazine, this role also helped with managing the student interns, processing inquiries and withdrawals, and managing the databases of subscriptions and submissions.

Master Of Social Work - Msw, Community And Administrative Practice

Bachelor Of Arts - Ba, English

Activities and Societies: The Wooster Voice (Managing Editor), Goliard (Prose Editor), English Department Assistant, Cross Country, Track