Charles Hu Email & Phone Number

Singapore

Singapore, Singapore

• Work with sales to develop, execute, optimize and assess enablement programs, including the delivery of new hire bootcamps and role-based onboarding programs
• Collaborate cross-functionally across a global, matrixed environment to support the needs of the business
• Develop and analyze success metrics to measure impact and improve learning programs; continuously assess delivery process improvement opportunities
• Collaborate with sales, marketing, and product teams to understand market trends, customer needs, and product updates to create relevant and impactful sales enablement content.

Singapore

• Effective delivery and conducting of sales enablement programs including onboarding training, sales methdology workshops and continous assessments to measure impact and effectivness.
• Develop, execute and optimize training programs in partnerships with stakeholders from sales, analytics, customer succcss and marketing to effect organizational change.
• Successful in planning, coordinating and execution of sales kickoff and company level initiatives.
• Refine processes to ensure training and assessment provided are aligned with business objectives.

Singapore

• Successful in conducting and facilitating training for junior and mid-management staff in various regulatory, onboarding and sales concepts.
• Directed and provided oversight of qualifications for all personnel, while maintaining board integrity and confidentiality.
• Evaluated employees and made recommendations on performance issues and retaining said individuals.
• Performed the onboarding process for new employee candidates for the Sales department.

Singapore

• Successful in transforming the group from insurance centric sales to holistic financial advising services with a strong emphasis on market awareness and investment knowledge, resulting in 100% sales growth
• Prepared and reviewed financial and life skills training materials for both in-house training programmes and external seminars/workshops for professionals
• Effectively pioneered the training arm of the company while conducting training for junior and mid-management staff in financial fundamentals and concepts, personal and social effectiveness, building confidence.
• Expedited communication between upper-level management and general personnel.

Singapore

• Coordinated the sales of financial products and services under Prudential Assurance Singapore, with a customer-service focused approach and through the comprehensive analysis of clients' mid-and long-term life goals
• Generated over 35% increase in sales within the team and was awarded as a Top Sales Consultant in Nerissa Low & Associates (an agency of PACS) in 2011-2013
• Coached and mentored younger team members in financial knowledge, soft skills and effective communication with a service-oriented mindset
• Introduced and fine-tuned its training anchored in fundamental financial concepts and developing communication techniques

Singapore

⦁ Developed business opportunities and built good working relationships with various partners, including long-term dive training contracts with two international schools, resulting an sustained company growth of 30% each year⦁ Conducted dive training, safety procedures and equipment checks to new divers; specialised inteaching young divers of age 16 - 24.

Singapore

Administered the daily operations, staffing and budgets, as well as partnership and businessmanagement of a furniture delivery and assembly company⦁ Achieved a long-term contract with IKEA Singapore in delivery and assembling services⦁ Established a flexible and sustainable workflow for different business requirements andsubsequently expanded business by.

Singapore

⦁ Oversaw all budget and operations of restaurant, including hire and management of staff, stock andkitchen efficiency, food & beverage quality, customer service and dispute management⦁ Managed the branding of restaurant and identified new partnerships, successfully brought therestaurant to the World Food Fair 2009 within first year of operation⦁.

Master'S Degree, Human Resources Management And Services, Dean’S List

MSc Human Capital Leadership

Business Analytics

Summer term/1 week intensive on business analytics, sustainability and management

Diploma, Law

Activities and Societies: President, Student Union