• Created an online educational magazine for the UMass Lowell science department called “Elements of Science”.• Edited and updated UMass Lowell faculty and staff bios using CMS (Tridion).• Resized, cropped, and optimized images for the UMass Lowell website using Adobe Photoshop.• Learned how to create “Alt Texts” for images on the school webpage for visually impaired readers.

• Initiated outreach to hundreds of prospective candidates and clients through cold calling• Proactively participated in discussions and conducted interviews with candidates to gain insights into their hiring requirements• Reviewed a number of roles and gained knowledge of the skill requirements and needs for a client to do the role.• Generated comprehensive reports for interviewed and submitted candidates for new roles

• Efficiently operated a cash register and dealt with transactions• Resolved all customer concerns with professionalism and urgency• Strong product knowledge and understanding of customer base

• Greeted customers with high energy and professionalism• Operated through good communication and teamwork• Effectively resolved customer and coworker conflict