Charles Jackson

Charles Jackson Email and Phone Number

Deputy Commissioner, Chief Information Officer @ New York City Fire Department
New York, NY, US
About Charles Jackson

Experienced Information Technology executive with more than 20 years of expertise in infrastructure design, network/systems administration, technical support, and leading operations and engineering IT teams. Demonstrated success in delivering technical solutions that surpass business requirements, boost productivity, cut costs, and improve the user experience.

Charles Jackson's Current Company Details
New York City Fire Department

New York City Fire Department

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Deputy Commissioner, Chief Information Officer
New York, NY, US
Charles Jackson Work Experience Details
  • New York City Fire Department
    Deputy Commissioner, Chief Information Officer
    New York City Fire Department
    New York, Ny, Us
  • Queens District Attorney'S Office
    Chief Information Officer
    Queens District Attorney'S Office May 2024 - Present
    Queens, New York, Us
  • New York City Fire Department
    Deputy Chief Information Officer
    New York City Fire Department Sep 2020 - May 2024
    Brooklyn, New York, Us
  • New York City Fire Department
    Senior Director, It Operations
    New York City Fire Department Oct 2019 - Sep 2020
    Brooklyn, New York, Us
  • New York City Fire Department
    Director Of It Service Management
    New York City Fire Department Sep 2017 - Oct 2019
    Brooklyn, New York, Us
  • The New York City District Council Of Carpenters Benefit Funds
    Information Technology Director
    The New York City District Council Of Carpenters Benefit Funds Sep 2011 - Sep 2017
    New York, Ny, Us
    • Evaluate information technology solutions to support and meet the Funds’ objectives based on research, testing and evaluation• Serve as Fund Office HIPAA Security Official• Perform needs assessment in relation to business requirements, designs solution, writes RFQ/RFP, perform vendor analysis and write recommendation for approval by the Board of Trustees• Direct implementation and execution of new/upgraded information systems via well-defined plans involving procedures, deadlines, and accountability• Write, evaluate and implement IT policies and procedures for maximum efficiency and in accordance with applicable guidelines• Structure, lead and develop IT staff for maximum effectiveness• Ensure users are provided professional, courteous, and timely support and service by entire department• Stay abreast of trends and regulations to ensure effectiveness and compliance• Protect confidentiality within the organization• Develop and maintain the Funds Disaster Recovery Plan, Business Continuity Plans, and select and conduct user training on an as-needed basis• Perform all supervisory responsibilities associated with the IT department including employee related issues• Forecast costs, equipment and personnel needs for projects and programs as required and related to IT operations• Maintain security and privacy of the information systems, communication lines, and equipment• Stay abreast of the latest developments in technology and remains highly competent at all levels of information technology while striving for enhanced user productivity through implementation of new software technology where applicable, and the implementation of policies that more effectively utilize IT resources• Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users• Overall responsibility for the ordering, acquisition, inventorying, and disposition of hardware and software
  • The New York City District Council Of Carpenters Benefit Funds
    Information Technology Manager
    The New York City District Council Of Carpenters Benefit Funds Jan 2007 - Sep 2011
    New York, Ny, Us
  • The New York City District Council Of Carpenters Benefit Funds
    Information Technology Supervisor
    The New York City District Council Of Carpenters Benefit Funds Jun 2003 - Jan 2007
    New York, Ny, Us
  • The New York City District Council Of Carpenters Benefit Funds
    Systems/Network Administrator
    The New York City District Council Of Carpenters Benefit Funds Dec 2001 - Jun 2003
    New York, Ny, Us
  • Rightech
    Network Administrator/ Telecommunications Installer
    Rightech Jan 2001 - Nov 2001
    Iselin, Nj, Us
  • Project Hospitality
    Mis Coordinator Assistant/ Network Administrator
    Project Hospitality Mar 1999 - Oct 2000
  • Fulbright & Jaworski Llp
    Information Systems Technician
    Fulbright & Jaworski Llp Jan 1997 - Feb 1998

Charles Jackson Skills

It Operations Itil Healthcare Information Technology Project Management Vendor Management Management Strategic Planning Team Building Hipaa Security Microsoft Server Platforms Technology Management Active Directory Telecommunications Data Center Information Technology Networking System Administration Technical Support Enterprise Software Help Desk Support Business Requirements Disaster Recovery Troubleshooting It Management Vmware Network Administration Virtualization It Service Management

Charles Jackson Education Details

  • City University Of New York-College Of Staten Island
    City University Of New York-College Of Staten Island
    Computer Science
  • Monsignor Farrell High School
    Monsignor Farrell High School

Frequently Asked Questions about Charles Jackson

What company does Charles Jackson work for?

Charles Jackson works for New York City Fire Department

What is Charles Jackson's role at the current company?

Charles Jackson's current role is Deputy Commissioner, Chief Information Officer.

What is Charles Jackson's email address?

Charles Jackson's email address is ch****@****tel.net

What is Charles Jackson's direct phone number?

Charles Jackson's direct phone number is +134741*****

What schools did Charles Jackson attend?

Charles Jackson attended City University Of New York-College Of Staten Island, Monsignor Farrell High School.

What skills is Charles Jackson known for?

Charles Jackson has skills like It Operations, Itil, Healthcare Information Technology, Project Management, Vendor Management, Management, Strategic Planning, Team Building, Hipaa Security, Microsoft Server Platforms, Technology Management, Active Directory.

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