Charles Britton

Charles Britton Email and Phone Number

Director, Human Resources @ University of Southern California
Los Angeles, CA, US
Charles Britton's Location
Los Angeles, California, United States, United States
Charles Britton's Contact Details

Charles Britton work email

Charles Britton personal email

n/a
About Charles Britton

I am a dynamic and results-driven HR Leader with over 10 years of experience transforming organizations through strategic HR initiatives, employee relations, and talent management. My approach is customer-centric, supporting leaders and teams in evaluating and implementing the best course of action. As a SHRM-certified professional, I have proven expertise in project management, labor relations, and HR operations. Throughout my career, I have been recognized for exceptional responsiveness, executive presence, and a collaborative leadership style that fosters strong professional relationships and drives organizational success. I am adept at creating data-driven solutions that enhance performance, employee engagement, and overall business effectiveness.In my recent role as Director of Client Services at the University of Southern California, I led HR initiatives for seven client groups, supporting over 800 faculty, staff, and student workers. I developed and implemented strategic HR solutions, conducted over 50 comprehensive employee relations investigations, and drove organizational change through workforce assessments and department restructures, improving efficiency by 20%. Additionally, I provided strategic guidance and coaching to executive leadership. I also offer strategic HR consulting services to various high-profile clients, designing and implementing comprehensive HR policies, managing compliance audits, and conducting leadership development training. My background also includes managing HR for a startup with over 1,600 employees, where I implemented retention strategies and expanded the Learning and Development team. My education includes an M.A. and B.F.A. from Eastern New Mexico University, along with certifications from SHRM and the American Red Cross. Skilled in Greenhouse, UltiPro, Workday, and other HR systems, I excel in employee relations, performance management, leadership development, organizational development, and project management.

Charles Britton's Current Company Details
University of Southern California

University Of Southern California

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Director, Human Resources
Los Angeles, CA, US
Charles Britton Work Experience Details
  • University Of Southern California
    Director, Human Resources
    University Of Southern California
    Los Angeles, Ca, Us
  • University Of Southern California
    Director, Client Services
    University Of Southern California Sep 2023 - Present
    Los Angeles, Ca, Us
  • University Of Southern California
    Senior Hr Business Partner
    University Of Southern California Dec 2020 - Sep 2023
    Los Angeles, Ca, Us
    Counsel and strategist for executive leadership, providing guidance in performance management, labor relations, total rewards design, and organizational development.Serving as the subject matter expert for all inquiries, requests, and communication on behalf of Provost Shared Services and University Human Resources.Strategizing organizational changes and hiring through headcount planning, succession planning, and leadership coaching.Centralized all forms, processes, and general questions into singular repository to streamline protocols for all employees.Employee Relations Investigator, reviewing complaints and implementing resolution agreements.
  • University Of Southern California
    Human Resources Business Partner
    University Of Southern California Apr 2020 - Dec 2020
    Los Angeles, Ca, Us
    Representing university to OPEIU Local 30, a union supporting twenty-two employees in USC Libraries.Developed and implemented a cross-training program to help redeploy underutilized employees to new operations due to COVID-19. Program currently being reviewed to be launched university wide. Strategized instruction and guidance with new labor laws including AB-5, FFCRA, annual minimum wage adjustments.Created HR page within Libraries Intranet to document all internal processes, forms, and inquiries to further empower employees and eliminate ambiguity.
  • Medmen
    Human Resources Manager
    Medmen May 2019 - Apr 2020
    Culver City, Ca, Us
    Grew HR team from 6 to 14 through strategic development and performance management, aligning employee strengths in order to meet growing business needs and successfully supporting our accelerating workforce. Managed and developed 16 members while reporting to the Vice President of Human Resources.Developed diversity and inclusion strategy by analyzing employee demographics, compensation, and survey results to create manager training, employee resource groups, mentorship programs for high performers, and workforce preparation workshops with organizations representing minority populations. Implemented company’s first HRIS, resulting in reliable data used across the organization for reporting and metrics while providing strategic headcount and budget planning through use of people metrics.Built transparent and consistent compensation plans that align with company values as compensation manager, providing comp and bonus strategy for departments while coaching and guiding talent acquisition on acceptable ranges and leaders on merit information and impact.
  • Medmen
    Learning And Development Manager
    Medmen Jan 2018 - May 2019
    Culver City, Ca, Us
    Created and facilitated the first Retail Training Program at MedMen to provide a consistent customer experience and heighten training and hiring standards across all locations and states, all with varying compliance regulations.Spearheaded the development of culture initiatives, increasing engagement by 15% by analyzing and identifying the need for greater employee engagement, partnered with the founder and CEO to create programs that improved retention and instilled company values, mission, and vision. Oversaw development and implementation of employee stock option incentive plan for more than 1,600 employees including training and education for staff, reporting and tracking for CSE compliance, and managing online portal for option management.
  • Medmen
    Training And Development Specialist
    Medmen Apr 2017 - Dec 2017
    Culver City, Ca, Us
    HR Business Partner for Marketing, Technology, and Supply Chain teams, providing coaching and guidance for over 180 employees and providing support and direction to chief executives through organization design, performance management, retention initiatives, and employee development.
  • Hillstone Restaurant Group
    Human Resources Generalist
    Hillstone Restaurant Group Feb 2013 - Apr 2017
    Los Angeles, Us
    Traveled to locations nationwide to conduct assessments and ensure continuity of training initiatives.Served as a strategic advisor to management, providing tools and coaching which resulted in improved performance management process.Managed onboarding and performance lifecycle for employees at Santa Monica location
  • Mountain Middle School
    Arts Instructor
    Mountain Middle School Jun 2011 - Aug 2012

Charles Britton Skills

Leadership Powerpoint Public Speaking Human Resources Training And Development Microsoft Powerpoint Intercultural Communication Communication Strategic Planning Organizational Development Oral Communication Microsoft Office Interpersonal Communication Hospitality Training Change Management Customer Service Onboarding Management Coaching Marketing Strategy Human Resources Information Systems Communications Planning Performance Management

Charles Britton Education Details

  • Eastern New Mexico University
    Eastern New Mexico University
    Interpersonal And Group Communication
  • Eastern New Mexico University
    Eastern New Mexico University
    General

Frequently Asked Questions about Charles Britton

What company does Charles Britton work for?

Charles Britton works for University Of Southern California

What is Charles Britton's role at the current company?

Charles Britton's current role is Director, Human Resources.

What is Charles Britton's email address?

Charles Britton's email address is cb****@****usc.edu

What schools did Charles Britton attend?

Charles Britton attended Eastern New Mexico University, Eastern New Mexico University.

What skills is Charles Britton known for?

Charles Britton has skills like Leadership, Powerpoint, Public Speaking, Human Resources, Training And Development, Microsoft Powerpoint, Intercultural Communication, Communication, Strategic Planning, Organizational Development, Oral Communication, Microsoft Office.

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