Charles Cook Email & Phone Number

Tacoma, Wa, Us

Tacoma, Wa, Us

Glen Allen, Va, Us

Fort Liberty, Nc, Us

- Install, operate, and maintain communication systems and networks, including satellite, microwave, and wireless systems, for US Army Reserve units.- Troubleshoot and repair communication systems and equipment, including radios, telephones, and computers, to ensure optimal performance and reliability.- Conduct site surveys to assess communication needs and requirements and make recommendations for system upgrades and improvements.- Ensure the security and integrity of communication systems and networks by implementing and enforcing security protocols and procedures.- Provide technical guidance and training to junior soldiers on the installation, operation, and maintenance of communication systems and equipment.- Coordinate with other military units and government agencies to ensure effective communication and coordination of operations.- Maintain accurate records and documentation of communication systems and equipment configurations, maintenance, and repairs.- Participate in drills, training exercises, and deployments as required.

Herndon, Virginia, Us

- Configured, deployed, and maintained Cisco Routers(4331, 4451, 4500+E, 3945), switches (Catalyst 3560, 3650, 3850, 3925, 9300, Nexus 9504), and Firewalls (ASA 5516).- Implemented protocols such as L2TPv3, GRE Tunneling, EIGRP, and OSPF, to accommodate Geographically dispersed networks across the WAN.- Supported multiple separate LAN’s configuring technologies such as PIM, InterVLAN routing, and Link Aggregation.- Designed and maintained Network support documentation including: Standard Operating Procedures, Network Topology Diagrams, Lessons Learned Documentation, and Data Cataloging using Microsoft Word, Excel, PowerPoint, and Visio.- Implemented Troubleshooting procedures resulting in 99.99% network connectivity through-out one year.- Acted as Com-sec custodian with responsibilities such as drawing cryptography keys, documenting paperwork, configuring and managing KG-175d’s as well as KG-175f’s.- Rapidly deployed networks supporting upwards of 600 people to support local as well as Joint Exercises with Japan and Korea.- Demonstrated expertise in ensuring compliance with Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs), ensuring adherence to stringent cybersecurity standards and protocols.- Implemented ASTi Voisus servers to allow FM Radio to IP based communication, as well as simulated radio networks.

Arlington, Virginia, Us

Worked on Cisco switches (Catalyst 3650, 9300, 3560E&G) and routers (4451, 3825), Brocade Switches (FCX648), Juniper Routers (6530) Palo Alto firewalls, Cisco Unified Call Manager, Redcom Sigma Call Manager, Harris Communications Systems (Frequency modulation, High frequency, Satellite, and Line of Site Communications), System Administration, and Windows Active Directory.- Managed over $9.1 million in equipment for over three years.- Responsible for providing continuous encrypted voice and data traffic in a field environment. - Improved my organization's help desk trouble ticket solution time by 90%.- Gave classes and trained 32 subordinates on network and satellite operations.- Developed the operational policy for all eight organizations within my brigade.- Assisted over eight organizations with validating and troubleshooting 37 networks on 16 separate exercises.- Recognized by higher leadership as one of the best within the Nodal Network Administration career field.

Homewood, Al, Us

Managed quality of service, food, profit & loss, and cleanliness during peak sales times. Responsible for service times, food presentability, inventories, weekly orders, scheduling, and product promotions.- Shift Manager of work periods totaling more than $4000 in sales.- Served more than 450 customers per shift without loss in quality.- Ensured the restaurant ran fluidly maintaining quick and accurate service during peak times.

Bachelor Of Science - Bs, Cybersecurity And Information Assurance

Associate Of Science - As, Computer Science

Diploma Of Education