PROFESSIONAL PROFILEI work with B2B and B2C service businesses that want experienced team and organizational leadership to help them grow.• Develop leaders, high performing teams and customer service cultures in diverse and inclusive environments.• Lead organizational efficiency and change by earning the confidence of peers and stakeholders through a “hands on”, creative and collaborative team approach.• Proficient in budget preparation, re-forecasting and administration.• Multi-million dollar P&L responsibilities in operations, F&B and large scale community events.• Consistent record of achieving monthly sales and operating goals.• Proficient in B2B and B2C sales and sales management. • Experienced in the completion of design, construction and operation of multi million dollar country club, athletic/fitness, childcare and retail facilities.• Multi-unit, national and international operations and account management.• Veteran, United States Marine CorpsEmail: charlesjpappas@gmail.comPhone: 612-919-2020