Help to run the restaurant, following direction from the General Manager and the Corporate Office. Duties included but were not limited to:• Operational Management: Assisted in the daily operations of the restaurant, ensuring smooth functioning and high service standards.• Customer Interaction: Answered phones and engaged in face-to-face interactions with customers, assisting with making reservations, placing orders, answering menu questions, fixing problems with bill, and handling complaints. • Financial Oversight: Managed cash, filling out and dropping off deposits, keeping steady levels of coin on hand for transactions, and updating Excel files to help with bookkeeping. • On-boarding and Training: Helped the General Manager with the on-boarding process for new employees by helping set them up in our computer programs, giving them introductory tours and assisting them with finding general information about their jobs and the company. • Inventory Management: Ordered food two-to-three times a week, plus office supplies and equipment as needed. Also helped do month-end checks of emergency systems and would help with a thorough monthly inventory of our stock levels, which helped assess our waste and cost-effectiveness. • Community Engagement: Initiated and coordinated participation in community events, enhancing brand visibility and creating partners with event coordinators.• Team Support: Collaborated with staff to support their duties, ensuring all roles were fulfilled effectively, while stepping in to assist during busy periods. Occasionally helping to mediate tensions between staff and/or clients.

Helping ensure customer satisfaction. Duties include: Working with employees to get orders out, tables cleaned, interacting with customers, balancing money and light office work, among others. Helping customers out and making sure they are happy is one of the best rewards you can have in the job.

Duties can include cooking, prep work, serving customers, cleaning, managing a small group of employees. Strong interpersonal communications skilled formed through this job. Can deal well with customers. Able to get along well with co-workers, management.

Update Facebook and Twitter sites with articles related to the interests of a future, up-and-coming non-profit organization. Duties include scheduling posts using HootSuite.

Cover stories, write radio copies and edit audio using Adobe Audition.

Co-founder of weekly podcast tackling issues in the journalism industry. Assists in putting show topics together, helps manage web site and co-host in the weekly show.

Assisted with day-to-day operations on woodtv.com, updating wire stories, re-writing broadcast stories to web copy, uploading photos, trimming video and uploading to site. Helped web team with transition from WorldNow CMS to FOX Interactive Media (FIM) CMS. Duties also included navigating and indexing local social communities online.

Responsible for TheCollegiateLive.com, the online arm of the student newspaper. Duties include creating and managing blogs, uploading new stories, photos, managing a public poll, creating online exclusives and in-depth stories and working with other editors to create a stronger product. Coverage and design won awards from the Michigan Press Association and the Michigan Community College Press Association.