Charles Krivan Email and Phone Number
Leveraging an eclectic blend of technical acumen and theatrical prowess, I stand at the intersection of innovation and expression within the realm of Apple Systems Engineering and MDM solutions. My distinctive amalgamation of interdisciplinary skills positions me uniquely, marrying the rigors of technology with the finesse of performance arts. My expertise lies in crafting and executing comprehensive MDM strategies, safeguarding digital landscapes with robust security protocols, and managing IT assets with precision. I am energized by the challenge of demystifying complex technologies, making them accessible to a diverse audience, and continually propelling my knowledge to new heights. Collaboration and inclusivity are the cornerstones of my professional philosophy, fostering environments where creativity and technology converge to yield exceptional outcomes. Beyond my professional pursuits, I find solace and inspiration in the realms of video games, guitar melodies, and the strategic intricacies of football.I am a perpetual tinkerer, delving into Docker, homelab configurations ensuring my digital domain remains impenetrable. These technical endeavors reflect my commitment to personal and professional growth, keeping me connected to the cutting edge of technology and secure network infrastructure. I am currently looking for a new challenge and welcome the opportunity to discuss how I can be of value to your projects or organization.
Apple
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Instructional DesignerApple Sep 2024 - PresentCupertino, California, Us -
Professional Services Engineer (Education Professional Services)Apple Feb 2024 - PresentCupertino, California, Us -
ConsultantHcs Technology Group Feb 2024 - PresentBohemia, New York, Us -
Sr. Enterprise SpecialistMosyle Oct 2021 - Nov 2023Winter Park, Florida, UsDevelop strategies for deployment management and security of mobile devices.Craft marketing strategies to promote MDM solutions to potential clients.Drive product development to meet market needs. Engage with stakeholders to fulfill specific business requirements and translate into effective MDM strategies. Collaborate cross-functionally with sales, support, and technical teams. Conduct market research to remain ahead of industry trends and competitors. Ensure customer success by overseeing implementation of MDM solutions and foster strong long-term Fortune 500 client relationships.● Partnered directly with VP of Operations and CEO for large-scale deployment of 500+ devices.● Devised and implemented various deployment scripts for migration, antivirus and Munki installations.● Advised on best practices for app updates achieving minimal disruption to end-user experience. -
Mosyle Business Product Marketing LeaderMosyle Jan 2021 - Oct 2021Winter Park, Florida, Us• Directed marketing initiatives for Mosyle Business, closely collaborating with the product owner and committee members to translate complex product features into communicable, marketable content. • Acted as the technical and marketing expert, guiding promotional strategies and leading multi-media content creation, including videos, pictures, animations, and articles for PR and marketing campaigns. • Played a pivotal role in implementing new MDM features, such as post and pre-install scripts for installation packages, enhancing product functionality and user experience. • Collaborated with a PR firm to develop Mosyle's brand voice, creating clear and persuasive copy to effectively communicate product features to customers. • Reported directly to the CEO, providing strategic insights and data for informed decision-making. • Led a team in refining the copy and messaging on the website in preparation for the launch of Fuse, contributing to a coherent and impactful online presence. • Served as the primary point of contact for product marketing, ensuring consistent and effective messaging across all platforms. -
Sr. Apple Systems Engineer And Jamf Pro AdminAtos W/ The Walt Disney Company Jul 2018 - Jan 2021Directed team of engineers and serve as architect and lead deployment of robust solutions for integrating Apple hardware and software into enterprise environments determining timelines, resource allocation, budgeting, and delivery. Provided technical leadership and guidance for all aspects related to Apple systems including directing cross-platform integration while maintaining security protocols. Offered high-level support for complex issues. Developed training materials and documentation for staff educationand support IT department in troubleshooting. Stayed abreast of latest Apple developments and updates. Liaised with Apple and other vendors.• Recognized for outstanding leadership and project management, delivering solutions within deadlines, meeting expectations.• Quarterbacked team of engineers in major projects for The Walt Disney Company as prime contact.• Championed migration of 21st Century Fox to Disney's Jamf environment overseeing 19K Macs in addition to managing deployment of key software applications.
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Head TechnicianAlways On My Mine Feb 2017 - Jul 2018Developed algorithms for dynamic cryptocurrency switching to enhance miningoperations.
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Systems Engineer At BlacktipBlacktip It Services Oct 2016 - Feb 2017Altamonte Springs, Fl, UsPartnered with clients and teams to plan and implement IT-as-a-Service platforms demonstrating specialty in network architecture, security solutions, VoIP, and cloud technology. -
Apple System EngineerPublix Super Markets Apr 2014 - Feb 2016Lakeland, Florida, Us● Wrote and presented proposal to C-Suite and successfully pioneered company-first large-scale Jamf implementation for 100+ Macs in Marketing Department. -
Apple GeniusApple Aug 2008 - Jan 2013Cupertino, California, Us•Led customer experience at the Genius bar resulting in highest customer satisfaction metrics in the region•Responsible for problem resolution and repair for iOS and Mac devices•Lead trainer responsible for onboarding new members to the Genius Team•Established mixed platform (PC/Mac) networking classes for both internal and external customers
Frequently Asked Questions about Charles Krivan
What company does Charles Krivan work for?
Charles Krivan works for Apple
What is Charles Krivan's role at the current company?
Charles Krivan's current role is Apple and Jamf Certified IT Professional and Sr. Systems Engineer - Engineering Innovation, BridgingTechnologies, Orchestrating Solutions.
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