Charles Lamar Email and Phone Number
Charles Lamar work email
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Charles Lamar personal email
Greetings! I'm Chuck Lamar, co-owner of C3-Solutions LLC, where we transform technology challenges into strategic advantages. Our dynamic team is passionate about innovation and committed to delivering top-notch Managed Services that help businesses succeed.At C3-Solutions, we redefine the IT support and consultancy landscape. With decades of industry experience, we bring a wealth of knowledge to crafting bespoke solutions that cater to your unique needs and drive your success.Our mission is simple: to help you achieve your goals with cutting-edge IT solutions that empower your business. Our team is dedicated to providing the highest quality services that exceed your expectations. Let us help you take your business to the next level. Contact us today to learn more.
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Managing DirectorC3-Solutions Llc Apr 2022 - Present
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Support Desk ManagerK_Street Consulting, Llc Jun 2018 - Apr 2022Demonstrated success in developing and mentoring high-performing technical support teams, fostering a collaborative and customer-centric environment. Skilled in analyzing helpdesk metrics, identifying areas for improvement, and implementing strategic initiatives to enhance team performance and productivity.Delivered top-tier service and ensured the seamless functioning of IT infrastructures. -
Senior Client Support SpecialistK_Street Consulting, Llc May 2016 - Jun 2018Delivered timely and effective technical support to clients, addressing hardware and software issues.Collaborated with internal teams to escalate and resolve complex technical challenges.Assisted in creating and maintaining documentation for support processes and best practices.Conducted training sessions for clients on new technologies and software features.
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Help Desk AnalystClements Worldwide Mar 2014 - May 2016Washington, District Of Columbia, United StatesProvided help desk support for DC, London and Dubai offices including deployment of virtual servers and SalesForce, Citrix and Onehub administration. Helped to deploy new direct-to-consumer portal that increased operational efficiencies and improved online customer experiences, thereby aiding Clements Worldwide in maintaining an A+ confidence rating with the Better Business Bureau and placement on the IIABA Big "I" Best Practices Agencies list. -
Help Desk Analyst, Nasa Research And Education Support Services (Nress)Sdse Networks Aug 2010 - Feb 2014Arlington, Virginia, United StatesConfigured, upgraded, and maintained web-based systems that support peer review and project management activities for research and education programs sponsored by NASA.
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Help Desk Analyst, Nasa Research And Education Support Services (Nress)Db Consulting Group, Inc. Feb 2005 - Aug 2010Washington Dc-Baltimore AreaProvided technical assistance to users of the NASA Solicitation and Proposal Integrated Review and Evaluation System (NSPIRES) seeking agency announcements and notices related with proposal submissions. Created FAQ process to expedite ticket handling and resolution, improved our customer response time.PROMOTED FROM ADMINISTRATIVE ASSISTANT -
Administrative AssistantDb Consulting Group, Inc. Feb 2005 - Sep 2007
Charles Lamar Skills
Frequently Asked Questions about Charles Lamar
What company does Charles Lamar work for?
Charles Lamar works for C3-Solutions Llc
What is Charles Lamar's role at the current company?
Charles Lamar's current role is Tech Founder | Big Data Guy | Helping Startups Avoid Technology Disasters.
What is Charles Lamar's email address?
Charles Lamar's email address is cl****@****llc.com
What skills is Charles Lamar known for?
Charles Lamar has skills like Customer Service.
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