Charles Lambe Email & Phone Number

Allentown, Pa, Us

Easton, Pennsylvania

Implement and maintain Network Monitoring Solution. Configure and deploy switches, routers and other network devices. Plan Support schedule including projects and problem resolutions. Assisted in deployment of Meraki SDWAN solution. Performed scheduled upgrade of Cisco Wireless Controllers. Performed scheduled upgrade of Cisco IOS image on switches. Worked alongside offsite third-party support to troubleshoot network outages and application support. Created and edited SOPs for technicians and User Guides for end users. Assisted and trained level 1 help desk technicians. Configured and deployed network equipment such as firewalls, switches and access points. Performed wireless surveys to assess the performance of our Wi-Fi network. Installed and maintained IDFs and MDFs, including coordination of new WAN circuit installs.

Easton, Pa

Manage Support Technicians. Plan Support schedule including projects and problem resolutions. Developed plan to track purchase orders and incorporate with current ticketing system. Developed training plans for technicians. Manage Active Directory Accounts for over 700 users. Manage cell phones and accounts. Maintain inventory of laptop and desktop computers. Create Exchange accounts and public folders with security. Perform daily backups. Edit Cisco switch port access. General Windows and Network support.

Easton Pa

Manage Active Directory Accounts for over 700 users. Manage cell phones and accounts. Maintain inventory of laptop and desktop computers. Create Exchange accounts and public folders with security. Perform daily backups. Edit Cisco switch port access. General Windows and Network support.

Lehigh Valley Hospital, Allentown, Pa

Load Windows 7 image onto PC's and laptops following documented procedures. Load software using scripts and manuals methods. Follow procedures to configure PC's (ie. encrypting hard drives). Accurately update asset management system and other tracking tools. Boxing, un-boxing and transporting PC's and Laptops. Provide desk-side support for end users after they have been upgraded to Windows 7.

Tobyhanna Army Depot, Tobyhanna, Pa

Maintained, troubleshot , calibrated and repaired Integrated Automated Test Equipment Systems. Responded to trouble calls on various systems. Assisted end users with upgrades and associated training. Kept accurate maintenance records and inventory data in various spreadsheets. Assisted and advised management on new or more efficient methods of troubleshooting and maintenance. Followed safety and ESD standards.

Tobyhanna Army Depot, Tobyhanna, Pa

Maintained, troubleshot, calibrated and repaired Integrated Automated Test Equipment Systems. Responded to trouble calls on various systems. Assisted end users with upgrades and associated training. Kept accurate maintenance records and inventory data in various spreadsheets. Assisted and advised management on new or more efficient methods of troubleshooting and maintenance. Followed safety and ESD standards.

Breinigsville, Pa

Operated cleanroom equipment in the manufacture of Indium Phosphide wafers. Maintained and repaired cleanroom equipment, including PC’s. Maintained gas cylinders. Updated and maintained several spreadsheets for tracking wafer data. Edited recipes according to engineering advice and customer request. Followed safety and ESD standards

Maintained, troubleshoot and repaired radios and communications equipment. Operated Integrated Automated Test Equipment Systems. Light test set maintenance using Unix Command Line. Followed safety and ESD standards.

Operated cleanroom equipment in the manufacture of cleanroom chemicals such as photoresist and developer. Maintained inventory of cleanroom supplies using spreadsheets. Maintained and troubleshoot cleanroom equipment. Maintained gas cylinders. Followed safety and ESD standards.

Operated cleanroom equipment in the manufacture of Indium Phosphide wafers. Maintained and repaired cleanroom equipment, including PC’s. Maintained gas cylinders. Updated and maintained several spreadsheets for tracking wafer data. Edited recipes according to engineering advice and customer request. Followed safety and ESD standards

Associate Of Arts And Sciences (A.A.S.), Computer Information Technology - Networking

Associate Of Arts And Sciences (A.A.S.), Electronic Engineering Technology