Charles L. Email & Phone Number

Tampere, Pirkanmaa, Finland

Selfly Store by Stora Enso is a powerful end-to-end solution for unmanned retail. It combines the traditional retail experience with the latest developments in IoT.

Tampere Area, Finland

Seaber digitalises Planning, Monitoring and Data sharing between ship owners, charterers, port agents, brokers and other stakeholders to improve operational efficiency. We facilitate the work of ship owners and industrial charterers covering the whole process from Planning, Nomination and Post-fixture all the way to closure of Payments. Our platform can be integrated to existing systems for both charterers and ship owners. See more on https://seaber.io

Tampere Area, Finland

Wirepas is focused on providing the most reliable, optimized, scalable and easy to use device connectivity for its customers. Wirepas Connectivity is a de-centralized radio communications protocol that can be used in any device, with any radio chip and on any radio band. With Wirepas Connectivity there is no need for traditional repeaters because every wireless device is a smart router of the network. The connected devices form the network - easy as that. Wirepas has its headquarters in Tampere, Finland and offices in Australia, France, Germany, South Korea India,, the UK and the United States. Things connected - Naturally

Stavanger Area, Norway

Kadme is a leading provider of Information Management software and services to the oil and gas industry. We have a proven track record in the planning, deployment and management of information systems up to the scale of multi-terabyte National Data Repositories. Inspired by current internet technologies, we deliver modern software solutions for enterprise search and retrieval, knowledge management and workflow integration.

Stavanger Area, Norway

Technical Account Manager - SDO (Service Delivery and Operations) Focusing on Technical Pre/Post Sales Support and Product ownership

Hilversum

At Sonos the Tier 3 is responsible for resolving all escalated product installation and product operational issues for Sonos clientele via the Tier 2 team or Sonos management. Work closely with all internal Sonos organizations including PD, QA, and PM. Provide responsive and competent support to customers in areas of product features, installation, use, and usability for Sonos software/hardware product (s). Responsible for the escalation of technical support for general hardware, software, application, and operating system issues as well as all associated systems and tools required to manage the escalation flow.Responsibilities include:• Lab root-cause activities• SW/HW release management• Training CS teams• Creation of Technical content• Partner support• Respond to requests from Tier 2 to identify, determine, recreate, resolve or escalate issues using existing guidelines and standardized tools• Incident Management of escalated issues from the Tier 2 Tech Support team.

Hilversum

The Tier 2- Technical Support Engineer is responsible for providing high-level customer service and resolving issues which have been escalated from the Tier 1 team. Provides responsive, competent, and courteous support to customers seeking help with product features, installation, and general use of Sonos software/hardware products. Other responsibilities include publishing information for online self-help and providing support to the online community through forums and social networks

Technical Support Analyst is responsible for resolving all product installation and product operational issues for Sonos clientele in a help desk setting. Primary responsibility is Incident Management. Provides responsive and competent support to customers in areas of product features, installation, use, and usability for Sonos software/hardware product (s). Provides first tier technical support for general hardware, software, application, and operating system issues.