Charles Self Email & Phone Number

Hurst, Tx, Us

Irving, Tx, Us

Dallas, Tx, Us

• Partnered with executives and project teams around the globe to rollout centralized product platform and drive adoption within the local markets• Lead cross-functional team of 4 product managers, over 20 developers, and 2 designers to execute on product vision and strategy• Built new platform to support operations and decrease dependency on competitor products to prevent loss of competitive and proprietary data• Grew platform for agent listings by over 250% by identifying key markets and influencing global leaders’ adoption • Drive cloud transformation initiative to retire legacy on-premise architecture and move to cloud technologies• Lead teams through full development lifecycle from problem identification, design ideation, feasibility, business case funding, development, delivery, and continuous improvement

Mclean, Va, Us

• Creation of product vision, end-to-end customer journey mapping, and managing product roadmaps to deliver digital solutions to customers• Created new experiences for customers through providing intent for and partnering closely with Design, Technology, and Marketing • Balanced delivery of key product enhancements with business goals, operational effectiveness, and customer need• Increased customer engagement by removing unnecessary obstacles to onboarding product and user experience• Delivered key iterative updates to products to support growth from a $800 Million to $4 Billion in revenue in 2 years

Mclean, Va, Us

Mclean, Va, Us

Strategic Program Lead (Auto Finance) October 2015 to present• Responsible for tracking and maintaining key imperatives for Direct Marketing and Analytics programs and new product development• Work closely with Senior leaders and Executive level stakeholders to drive prioritization of competing projects• Manage monthly business reports and metrics to drive strategic decisions and prioritization across the organizationManager, Project Management (Auto Finance) February 2015 to October 2015• Responsible for directly managing team of project managers and indirectly managing projects which rolled up to larger program initiatives• Mentor and coach junior level project managers• Led large and complex programs to support new product launches accounting for $1.5 billion in originations• Accountable for status reporting to executive level leadership through various written and oral mediumsAwarded 2 Circle of Excellence quarterly awards recognized at the corporate level for excellence in execution and strategic digital imperative for the companyPrinciple Project Manager (Auto Finance) October 2013 to February 2015• Led medium level projects to support initiatives across different lines of business within Auto Finance division• Partnered with Technology, Operations, Legal, Compliance, Risk Office, and Training to implement key initiatives• Create and manage all project plan artifacts and documents including Schedule, WBS, Risk Log and Decisions logsSr. Associate Project Manager (Bank) February 2010 to October 2013• Partner with Sr. Project Managers to execute larger initiatives within the bank• Drive business improvement by partnering with Data and Business Analysts to drive fact-based decisions• Follow established best practices and key project management techniques to develop project manager expertise and development

Kansas City, Missouri, Us

Implemented new system for proposing new product development and marketing.Worked with stakeholders to approve 35 new products for company.Examine sales history, market research, and financial research to determine pricing for over 500 products on a yearly basis. Worked closely with Director to drastically cut write-offs.Implemented new delivery schedule to get products to market quicker and more efficiently bringing in an additional $300,000 in revenue per year.Supervised company's Word Processing Department to ensure more efficient scheduling of submissions to Production Departments.Successfully managed multiple projects at the same time.

Kansas City, Missouri, Us

Performed operating system and software updates for faculty and staff.Managed projects to implement new projectors and sound equipment into classrooms.Posted files to web servers to appear online.REFERENCE: Jeffrey Sykes, IT Manager, 816-268-5400

Raleigh , North Carolina, Us

Consistently led the organization with lower write-offs per number of transactions.Established and maintained key relationships with bank customers to ensure their business.Cross sold products that were applicable to customers' needs.

Bachelor Of Arts, Theology And Ministry

Cisco Networking Acadamy

Master Of Divinity, Theology/Theological Studies