Charles Lenard Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Australia

• Lead Delivery Consultant responsible for enterprise data management solution scoping and design, client workshops, project management, stakeholder management and consultant mentoring• Drive service innovation and optimisation around customer matching and data quality • Thought leader for Master Data Management and Single Customer View best practices• Recogised product expert for Experian Match and Experian Aperture Data Studio

Melbourne, Australia

• Hybrid consultancy role providing both presales and delivery of data quality and matching products to enterprise customers, including product demonstrations, scoping, SOW and RFP completion and proof-of-concept delivery• Consistent on target delivery of $280k+ yearly services and support for over $1m data quality software sales

Melbourne, Australia

• Engaged as an independent consultant to develop beer and cider pricing models using SAS EG.• Developed a linear regression model to quantify the price elasticity between product pricing and market share across a range of beer products, retailers and regions. Used to predict the impact of pricing changes on market share due to cannibilisation and channel shift.• Designed and built pricing model and dashboard to display historical beer pricing detail from retail scan data feed. Enables executive team to rapidly ascertain product pricing variance and provides comparison between average sale prices and promotional or shelf pricing.

London, Uk

• Responsible for presales, delivery, consultation and service development on productized and bespoke data quality solutions for large enterprise in the UK and Europe.• Led technical workshops and product demonstrations to HMRC to secure complex sale of address capture, cleanse and suppression products worth £150,000 including £20,000 of professional services. • Designed and built I/O framework for Authenticate Pro verification product to enable finance branch of international car maker to automatically screen potential buyers as per KYC regulations.• Developed, tested and delivered web service interface for automated and manual address capture solution, generating over £31,000 revenue.• Responsible for completion and presentation of enterprise RFI, RFP and tender documents.• Responsible for mentoring and overseeing progress of junior consultants.• Consistently exceeded personal service delivery and new business targets.

London, United Kingdom

• Responsible for presales, delivery, consultation and service development on productised and bespoke data quality, identity verification and AML solutions for large enterprise in the UK.• Responsible for the design and implementation of scorecards for Authenticate Pro, an electronic identity verification product used to confirm an individual's identity by analysing their credit file. Scorecards are tailored according to an organisation's appetite for risk and ensure they are compliant with UK JMLSG, KYC, CTF and Basel II regulations.• Designed, developed and deployed a batch-processing and reporting interface for Authenticate Pro to allow automated analysis of clients' customer lists and flag high risk individuals such as those on international Sanctions or Politically Exposed Person (PEP) list and mortality or gone-away files. The product was purchased by two large financial institutions generating £20,000 upfront margin and an ongoing revenue stream.

London, United Kingdom

Worked in second-line technical support team resolving escalated service requests for a data management software suite. The role required a broad understanding of technologies (including web services, software development and the .NET platform) and excellent customer management skills.

London, United Kingdom

Major responsibilities included management and resolution of internal and external application support requests, creation of customer self-help technical documentation, preparation of website alteration briefs and delivery of presentations to company new starters.

Bachelor Of Engineering (Hons), Electrical And Computer Systems Engineering

Victorian Certificate Of Education, English, Physics, Specialist Mathematics, Mathematical Methods, German