Charles Marks
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Charles Marks Email & Phone Number

Product Support Technician | Certified Google IT Support Professional | Provide first-line system support to end-users at The Home Depot
Location: Atlanta Metropolitan Area, United States, United States 12 work roles 9 schools
1 work email found @homedepot.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email c****@homedepot.com
LinkedIn Profile matched
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Current company
Role
Product Support Technician | Certified Google IT Support Professional | Provide first-line system support to end-users
Location
Atlanta Metropolitan Area, United States, United States
Company size

Who is Charles Marks? Overview

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Quick answer

Charles Marks is listed as Product Support Technician | Certified Google IT Support Professional | Provide first-line system support to end-users at The Home Depot, a company with 98933 employees, based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a work email signal at homedepot.com and a matched LinkedIn profile for Charles Marks.

Charles Marks previously worked as Product Support Technician at The Home Depot and System Engineer at The Home Depot. Charles Marks holds Online Certificates, It Support Specialist from Coursera / Google.

Company email context

Email format at The Home Depot

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{first}_{last}@homedepot.com
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AeroLeads found 1 current-domain work email signal for Charles Marks. Compare company email patterns before reaching out.

Profile bio

About Charles Marks

What can I do for you today? As an IT Support Professional, I can help you manage your computer hardware and software. I can help you achieve your technology goals, whether you are a single user with one system or in an office environment with multiple users. I can teach you how to get the most use out of your system and software. I can offer suggestions to improve your internet use and experience. I can help you understand how and why technology can and should be used properly. I can perform maintenance to keep the system clean and operating efficiently. I can provide proactive suggestions for timely upgrades and replacements. I can help you ensure your privacy and safety while online. Professional development is critical to me and where I have spent the majority of my time since leaving Coolray. The current thinking for individuals entering an IT career field is quite different from years past. It was the norm that someone took up one area and built all their skills and knowledge in that area resulting in what was described as an “I” shaped person. This individual typically knows one thing very well but has not applied those skills to other areas. I have adopted the newer concept known as a “T” shaped person. I have a broad range of knowledge and combined with transferrable skills from past careers, I can adapt and contribute to many collaborative functions. I look forward to the constant change in technology, and there will always be something new to learn. My goal is to match my knowledge, skills, and abilities with a need; could be through a relationship with customers or an employer that will be mutually beneficial. I am excited about the future possibilities and look for the answer to this question:“What is the best use of me?” - John Glenn

Listed skills include Front End Development, Responsive Web Design, Problem Solving, Html, and 51 others.

Current workplace

Charles Marks's current company

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The Home Depot
The Home Depot
Product Support Technician | Certified Google IT Support Professional | Provide first-line system support to end-users
atlanta, georgia, united states
Website
Employees
98933
AeroLeads page
12 roles

Charles Marks work experience

A career timeline built from the work history available for this profile.

Product Support Technician

Current

Greater Atlanta Area

Responsible for handling Tier 1 support calls, guiding callers through problem resolution, managing open tickets, escalating when appropriate, and sharing insights and information to fellow team members. Enable end users with solutions to common problems. Responsible for call documentation and escalation as necessary. Other duties as assigned: Workbench.

Nov 2019 - Present

System Engineer

Greater Atlanta - Remote

  • Compact Power Inc - Integration Team, Support DeskCustomer and/or Technical issue management
  • Request fulfillment
  • Quick consistent, responsive service
  • System administration
  • System Documentation
Aug 2021 - Jul 2022

Front End Developer

'Websiteciphers'

Greater Atlanta Area

'websiteciphers' is a platform developed to support educational activities and to research possible entrepreneurial enterprises. The platform is a sandbox for Web Development, Digital Accessibility, and IT Support Services. There are five domains associated with this platform, as well as a Facebook and a Twitter account. Possible business endeavors.

Jan 2018 - Dec 2019

It Support Specialist

'Websiteciphers'

Greater Atlanta Area

  • Freelance IT Tech Support / TrainingIT Tech Support Activities
  • PC workstation set up/relocate
  • Troubleshooting peripherals & hardware
  • OS: Windows 7, Windows 10, macOS Sierra, Linux/Ubuntu
  • OS: imaging, installation, recovery, data backup, file partition, update BIOS
  • Virtual Machine installation and use
Jan 2018 - Dec 2019

Digital Accessibility Specialist

'Websiteciphers'

Greater Atlanta Area

Enable accessibility features to digital content for websites, electronic documents, such as PDFs and word documents, as well as powerpoint presentations. Digital accessibility is not only a civil right, but it is the right thing to do. Access should be available to all that view digital content.

Dec 2018 - Jul 2019

Vice President

Jonesboro, GA

  • Coolray July 2006 - October 2015 Division Vice President - South Atlanta Previous titles included: General Manager and Production Manager
  • Directed operations for the Jonesboro Division, the company’s largest geographic region
  • Coordinated with the sales team to meet operational requirements and ensured excellence
  • Achieved $34 million in equipment installation sales 2007 - 2015
  • Developed staff of industry-leading team members, with 20 – FTEs during earnings season
  • Assured Customer Satisfaction was obtained by measuring QA metricsIT Tech Support Activities
Jul 2006 - Oct 2015

Warehouse Manager

Jonesboro, GA

  • Shell Home Comfort (previously All Weather Heating & Air Conditioning) February 2005 - July 2006
  • Managed warehouse operations, ordering HVAC equipment, supplies
  • Maximized utilization and profitability for repair part warranty claims
  • Ensured ongoing support of service and installation departments
  • Vital Continuity Employee during Coolray HVAC acquisition (July 2006)
Feb 2005 - Jul 2006

Service Coordinator

Jonesboro, GA

  • Shell Home Comfort (previously All Weather Heating & Air Conditioning) Jonesboro, GA
  • Assisted the Service Manager with training, research, and service meetings
  • Provided technical support to technicians and office staff
  • Resolved customer escalation request from service representatives
Apr 2004 - Feb 2005

Dispatcher/Customer Service Rep

Jonesboro, GA

  • Shell Home Comfort (previously All Weather Heating & Air Conditioning) Jonesboro, GA
  • Coordinated the workload and assignments to meet service requirements
  • Managed the schedule and dispatched Service Technicians
  • Assisted with customer service duties during time off and periods of high call volume
  • Vital Continuity Employee during Shell Home Comfort acquisition (July 2003)
Jan 2001 - Apr 2004

Service Technician

Jonesboro, GA

  • All Weather Heating & Air Conditioning Jonesboro, GA
  • Operated and maintained a fully-stocked service van to provide HVAC services
  • Performed maintenance on residential and light commercial HVAC equipment
  • Troubleshoot service problems, offer recommendations, completed repairs as needed
Mar 1998 - Jan 2001

Material Services Coordinator

Bellsouth Telecommunications Inc

Stockbridge, Georgia

This position included many tasks contributing to the overall function of providing supply-chain operations within a warehouse, supplying work centers in a 9-state region. Previous position:Operator - 6 yearsAssisted customers in placing local, long-distance, international, and emergency telephone calls

Aug 1977 - Sep 1997
Team & coworkers

Colleagues at The Home Depot

Other employees you can reach at homedepot.com. View company contacts for 98933 employees →

9 education records

Charles Marks education

Online Certificates, It Support Specialist

Coursera / Google

See Certificates below

The Project Success Method, Certificate

Project Success, Inc

See Certificate below

Online Certificate, Accessible Documents

Webaim

See Certificate below

Online Certificate, Digital Accessibility

Siteimprove

See Certificates below

Online Certificates, Web Development | Technology

Udemy

See Certificates below

Online Certificates, Web Development | Business | Technology

Linkedin Learning

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Online Certificates, Front End Developer | Web Designer | Technology

Lynda.Com

See Certificates below

Management Intensives 1 & 2, Certificate

Clayton College & State University

Hvacr Technical Training, Certificate

Clayton College & State University
FAQ

Frequently asked questions about Charles Marks

Quick answers generated from the profile data available on this page.

What company does Charles Marks work for?

Charles Marks works for The Home Depot.

What is Charles Marks's role at The Home Depot?

Charles Marks is listed as Product Support Technician | Certified Google IT Support Professional | Provide first-line system support to end-users at The Home Depot.

What is Charles Marks's email address?

AeroLeads has found 1 work email signal at @homedepot.com for Charles Marks at The Home Depot.

Where is Charles Marks based?

Charles Marks is based in Atlanta Metropolitan Area, United States, United States while working with The Home Depot.

What companies has Charles Marks worked for?

Charles Marks has worked for The Home Depot, 'Websiteciphers', Lincoln College Of Technology-Marietta, Coolray Heating, Air Conditioning, Plumbing, Electrical, and Bellsouth Telecommunications Inc.

Who are Charles Marks's colleagues at The Home Depot?

Charles Marks's colleagues at The Home Depot include Laxy Rabari Rabari, Teresa Colleluori, Alvar Nunez, Iqbal Mastana, and Vince Stake.

How can I contact Charles Marks?

You can use AeroLeads to view verified contact signals for Charles Marks at The Home Depot, including work email, phone, and LinkedIn data when available.

What schools did Charles Marks attend?

Charles Marks holds Online Certificates, It Support Specialist from Coursera / Google.

What skills is Charles Marks known for?

Charles Marks is listed with skills including Front End Development, Responsive Web Design, Problem Solving, Html, Css, Web Design, Web Development, and Interactive Web Content.

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