Charles Mader Email & Phone Number

Akron, Oh, Us

Akron, Oh, Us

Fairlawn, Ohio, Us

Fairlawn, Ohio, Us

Implement the SECURE XDR PlatformCreate documentation for the SECURE XDR PlatformSupervise the NOC's 2nd and 3rd shift. Job DutiesWorking with partners, agents, and vendors on high-level issues.Working directly with our customers to resolve issues.Scheduling, interviewing, training, and other general team/personnel management duties.Work with other departments on new initiatives and large scale projects.Create and maintain an internal KB covering process and documentation for new initiatives and projects, troubleshooting, equipment, and other important key technical information.

Fairlawn, Ohio, Us

Work with customers to resolve issues with services including but not limited to both managed firewalls at the customer edge and managed cloud firewalls in the core. I support T1s, point-to-point circuits over different media, MPLS, Fiber DIA, SIP, Velocloud SD Wan, hosted cloud PBX and, legacy copper.Configure Juniper MX480 and M320 core routers, customer edge routers and switches.Configure SONUS Class IV Switches, Metaswitch, and Lucent telephony switches.Work with ADTRAN Telco and customer edge solutions.

Boston, Massachusetts, Us

Support customers who have issues with the Tufin Orchestration Suite of products which are SecureTrack, SecureApp, and SecureChange. Work with common enterprise routers and assist in troubleshooting potential connectivity issues with the Tufin suite. Common vendors areFortinetPalo AltoCheckpointAzureCisco ASA / FirepowerVmware NSXAmazon AWSBluecoatF5Troubleshoot back-end software databasing issues and find bugs for escalation and reporting.Work very heavily in CentOS, RHEL, and TufinOS

Fairlawn, Ohio, Us

Work with customers to resolve issues with services including but not limited to both managed firewalls at the customer edge and managed cloud firewalls in the core. I support T1s, point-to-point circuits over different media, MPLS, Fiber DIA, SIP, Velocloud SD Wan, hosted cloud PBX and, legacy copper.Configure Juniper MX480 and M320 core routers, customer edge routers and switches.Configure SONUS Class IV Switches, Metaswitch, and Lucent telephony switches.Work with ADTRAN Telco and customer edge solutions.

Configure and provision users and domains on Office 365.Configure client Sonicwalls and networking equipement.Create permanent solutions for client issues.Support desktop, printing, server, mobile, and cloud solutions for clients remotely and onsite when necessary. Take support calls.Manage tickets, opportunities, track time, and log information using Connectwise.Technologies in useWindows Server 2003, 2003R2, 2008, 2008R2, 2012, 2012R2, 2016 Windows Small Business Server 2003, 2008, 2011Cisco Routers and SwitchesSonicwall Firewalls/GatewaysUbiquiti WAPs and Cloud KeysDell Servers, laptops, and workstationsLenovo Servers, workstations, laptopsHP desktops and laptopsMicrosoft Office 365Microsoft AzureMicrosoft SharepointMicrosoft DynamicsLabtechConnectwiseIT Glue

I worked on everything from provisioning and supporting many different types phones for clients to building MPLS networks and turning up fiber optic circuits, Ethernet, DS1/DS3, and DIA circuits. I typically worked on day to day care and feeding of the carrier network as well as working with fellow technicians to test and implement new solutions.Technologies in useCisco 1921, 1841, 3750, 6509, 3825FortigateJuniper MX and M10i IBM 3550 M3, 3560 M3, HS21 Blades/ChassisUbiquiti WirelessMikrotik CRS and CCRCentOS 6Windows Server 2008R2Windows Server 2012R2Vmware VspherePRTG

Cleveland, Oh, Us

As an I.T. Manager, I designed, coordinated, deployed, and managed the physical and virtual infrastructure networks at our corporate headquarters along with providing security and support for our 2 branch locations and 3 satellite offices. I was tasked with ensuring cost effective scaling and reliability, whilst maintaining the highest standards of confidentiality and compliance. I also supported all 70 users with day to day technological issues. Technologies in UseRuckus WirelessWindows Server 2012 R2, 2012, 2008 R2, 2003 R2Cisco SG-200, SG-300, SG-500X SwitchesSonicwall TZ 215 FirewallsOracle 10g and 11g ServersDell Servers

The job position covers a very wide scope of duties including but not limited to credentials, licensing, photography, videography, web design, interviews, and planning. In the magazine's short life I averaged over 10,000 unique visits monthly with over 5,000 subscribers.

Akron, Ohio, Us

I photographed events and wrote cut lines for assignments that I received on a deadline basis.

Englewood Cliffs, Nj, Us

Mad Money was shooting their Invest In America episode on a Chesapeake oil rig and at the Timken Steel Faircrest Plant. I got to see how Mad Money was made. I learned a lot from this experience and have a lot better insight as to how a show like this sets up and shoots. This was one of the most incredible experiences I have ever had.

I worked under Dennis Ashlock who took me under his wing and showed me how to set up a workflow for efficiency and quality in the high-pressure fast-paced business that is racing. I was shooting the IZOD Indycar series races including over the wall, photo holes, hot pits (race mode) and crowds.

Bachelor’S Degree, Mass Communication/Media Studies

Bachelor'S Degree, Minor In Professional Photography

High School/Secondary Diplomas And Certificates