Charles Marsh Email & Phone Number

Newark, California

San Francisco Bay Area

Leads delivery of complex technical and creative teams for brand experience and product development projects. Teams include analytics, strategy, UX, design and technical development. Excels at championing business and product objectives and ensuring end result realizes these needs.Clients: Audi, Genentech, IBM, Levi's, Block.One

San Francisco Bay Area

Managed projects of $1M-$3M through full life cycle of client relationship: business development, Discovery, Design Foundation, Detailed Design and Development, Stabilization, Launch, and ongoing enhancements. Led web design and development projects for major clients and teams of 20+ members for strategy, UX, design, content, technical development, business analysis and project management through full client life-cycle. Lead on new business efforts for the project management discipline.Clients: PG&E, Kia, T-Mobile, Discount Tire, Farmers Insurance, Wells Fargo

San Francisco Bay Area

Managed team of front-end coders, freelance programmers and flash developers and 3rd party vendors. Led CMS builds and front-end development for clients in the Life Sciences space including Medtronic, Pfizer, Elan, Ipierian, and others. Developed internal processes and measurement tools supporting planning and business forecasting. Wrote SOWs, led interactive client engagements, authored schedules, developed site maps and wrote technical specification documents.

Managed projects for email campaigns, online promotions, social media, new product release, holiday sales, channel support, asset management, product tours, SEM, SEO. Led interactive contact for multiple B2C and B2B clients in the Food & Beverage, Consumer Electronic and Telecommunications industries. Authored SOW, budget, project plan, schedule and project documentation. Managed freelance programmers and vendors in PHP, .Net, Flash, HTML/CSS and back-end development. Extensive contacts for freelance developers and vendors. Led Interactive presentations for new business. Won over $1MM in new business. Co-founded the Interactive Department and developed agency processes to support it.Clients: Chiquita, Haagen-Dazs, Dreyers, AT&T

San Francisco Bay Area

Led all UI coding, contributing HTML, Velocity and Java to MyPoints code base. Part of 3 member invention team for federated database queries. Worked with stakeholders to design system enhancements to support required features. Coded in XHTML, PHP, Velocity, SQL, JavaScript, Java, CSS, Perl.

Greater New York City Area

My role began as a front-end developer with some Perl scripting, but what I quickly evolved into doing was working directly with the editorial leadership of WSJ.com to develop content for online and the publishing systems that would support the content. I sat with the editors and worked daily with them to find ways to ease their workload by eliminating and simplifying the tasks associated with publishing so that we could all concentrate on creating better content. After a year my role had evolved to where I was spending the majority of my time planning about how to best present content online (publishing print content online was a different and new thing then). Eventually I was made the manager of the “Interface Development” department which at its peak numbered 13 developers working on interactive features and the publishing systems for them.Through working closely with the editorial team, I learned a few ways of working with them that differed from other business partner relationships:• Learn the editorial rhythms and respect their deadlines. Deadlines are incredibly serious and the news cycle needs to be baked into everything.• Editors and reports know contents, lots of content, but not always how best to present it. Bring the user experience to them and show them alternative ways to present online. There are limitations and advantages to online content that they will not know.• Eliminate the burden of publication – make life easy on the editorial team. Every minute they spend thinking about making the system publish the way it should is a minute lost from the already tight news cycle.FYI - My initial project was to create a process that would daily publish all options data online, allowing the print journal to cease printing the entire table. This saved them about $1.5mil per year (the cost of printing and wasted ad space).