Charles Mays Email and Phone Number

Business consultant focused on structural and operational support for small businesses and startups.Competitive analysisBusiness, demand, and sales planningIncome and cash flow forecastingAssortment planning and curation Category managementSupply chain analysis

Created and managed an inventory system focused on multi-owner pieces.Developed SKU and style number system to enable analysis.Built and automated sales, business, and inventory analysis dashboards and reports.Trained existing and new hire staff in all inventory management procedures.Refined intraoffice workflows using Lean methods.Cleaned standard inventory management system, eliminating redundancies as well as archiving and deleting mis-categorized items.Worked with marketing team to align and update the digital footprint with the most recent inventory.

Drove omnichannel strategies through retail network partnerships, B2B and B2C websites, and constant refinement of supply chains, resulting in 20% year-over-year product engagement and revenue increase.Ideated, envisioned, executed, and managed company-wide initiatives, growing the overall gross margins by an average of 10% yearly.Bridged communication and reporting with Ecommerce department, Wholesale, and Retail to drive profitability in an omnichannel environment.Developed end-to-end plans and managed involved parties to deliver products in a timely and cost-effective fashion.Monitored inventory, prepared buys, and placed reorders accordingly.Partnered with Finance to report on Wholesale and Retail shipping and sales targets.Performed high-level planning processes to meet volume, profit, and inventory objectives.Oversaw capacity planning, defined, and oversaw accurate costing models in partnership with Sales.Projected high-level production needs and managed Production team.Served as an advisor to Product Development, creating saleable goods for the customers’ profile and aesthetic.Engineered all target costing to ensure P&L targets were achieved and quantitative and qualitative goals were met.Implemented continuous improvement processes to establish and develop a vertical supply chain for diamond jewelry.Researched and monitored trends in design, diamond quality, metal color, and styling, then condensed this information into an overall development strategy to effectively drive product creation.Partnered with Digital Marketing team to develop seasonal strategies and promotions independent retailers and the e-commerce site.Developed loose and finished B2B branded diamond online buying platforms, tapping into a new revenue source for independent retailers.

My tenure at Gabriel&Co. allowed me to develop merchandising strategies and present data-driven solutions related to consumer and market needs by analyzing industry trends. Through creation and implementation of financial modeling tools for sales staff, executive management, and customers, I have ensured effective decision-making. My leadership talents enabled me to provide direction to the sales representative team for relationship building with 200+ independent retailers.The values I have driven during this role included:Increased sales from $12M to $20M, representing average annual growth of 10% by leading three outside sales representatives across three regions.Minimized product returns by 15% and strengthened customer relationships by developing client product assortments and leveraging market research / trend analysis to determine wholesale clients with growth potential of $500K+.Prepared robust data-driven assortment plans and unique selling tools for sales team after conducting jeweler research, leading to personal key account growth from 1M to 3M.Enhanced skills of newly hired account executives / sales coordinators in terms of systems, processes, procedures, and selling techniques through provision of training.