Chase Mcdowell Email & Phone Number

St. Louis, Mo, Us

St. Louis, Missouri, Us

- Providing internal support to Credit Union employees in a Tier 1 and Tier 2 capacity while also meeting timelines on projects and reporting.- Ticket and Incident Management.- Asset and User Management in Active Directory and Microsoft Intune- On-site support at local branches.

Chesterfield, Missouri, Us

- Acting as a Tier 1 Technical Support agent for: Mercy employees, physicians, patients, and commercial clients.- Using ServiceNow ticketing system to document issues, performing troubleshooting, and routing to the appropriate team if necessary.- Troubleshooting computer hardware, printers, Microsoft Office products, Epic, Citrix Receiver issues, and other medical related software.

Us

- Performing telephone service desk support for multiple national chain's Point of Sale networks, peripherals and software.- Working closely in a team environment, assisting in training new associates, and taking escalations regarding complicated technical issues.- Traveling to store openings and ensuring that the POS system is operating nominally. Troubleshooting any issues that arise.- Supporting Aloha POS systems and server computers, utilizing remote software, and collaborating with network technicians to determine issues within the systems.

St. Louis, Mo, Us

- Overseeing the training of YMCA Staff in Lifeguarding, CPR, Aquatic Safety, and Emergency Action Plans.- Maintaining Training and Certification Documentation for the Aquatics Department.

Conducting Swim Team Practices for children ages 5 - 18 across many skill and dedication levels.Attending Swim Meets on the weekends, observing and critiquing the performance of all swimming events.Coordinating Team Activities including team banquets, social activities and fund raising activities.Motivating and mentoring children in the sport of swimming and competition.

Teaching swimming skills and aquatic safety to children 5 and up, as well as adults.

Teaching Swimming Lessons

In charge of the day to day operations of a summer swim team. Conducting practices and swim meets, creating a positive learning environment, and developing competitive spirit in children and teenagers.

Managed an outdoor summer neighborhood pool. Hired Lifeguards, Worked with board of directors, Ran In-Service Trainings, Maintained pool, Updated Daily Chem Logs, Property Management, Daily Cleaning and Maintenance Tasks.