Charles Cruz Email and Phone Number
- Marketing Manager with 14 years of experience in advertising, branding and marketing across entertainment, technology, and retail industries.- Extensive experience in managing digital and offline marketing campaigns, including budget control, media agency coordination, and strategy development focused on brand awareness and engagement.- Proven ability to build relationships with clients and agencies, aligning strategies with business goals.- Experience with video marketing platforms, delivering data-driven insights to optimize campaign performance.- Solid leadership experience, managing large, high-performance teams, and collaborating cross-functionally with stakeholders.- Fluent in English and Portuguese, with project management experience across Latin America.- Bachelor's in Business Administration and Marketing from Mackenzie/SP and postgraduate in Consumer Sciences from ESPM/SP.
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Sr. Marketing Brand Manager - Brazil And LatamWarner Bros. DiscoverySão Paulo, Brazil -
Marketing Brand Manager - CreativesShopee Aug 2022 - Oct 2024São Paulo, BrasilHead of the in-house agency, managing a team of 29 professionals responsible for developing and executing 360-degree marketing communications for consumers, sellers, and employees across digital and offline channels.- Spearheaded brand positioning and tone of voice guidelines to ensure consistency across all touchpoints.- Oversaw the creation of branded content, video production for social media, online marketing campaigns, and TV commercials.- Collaborated with Analytics & Insights teams to measure the impact of video creatives, including formats from Google UAC with a focus on YouTube creatives, ensuring alignment with business objectives.- Conducted A/B testing and usability research to optimize creative assets for app performance.- Managed Shopee’s mascot brand strategy, including launching and licensed product development with partners.- Directly managed 6 senior coordinators, fostering a high-performance team environment. Main Highlights:- Partnered with Google to conduct an AI-driven analysis identifying top-performing creative assets, improving campaign efficiency and creative efforts.- Closed the first Shopee Brasil branded content case in the beauty segment with Salon Line, achieving an 8% average increase in daily orders. -
Marketing Brand ManagerShopee Sep 2020 - Aug 2022São Paulo, BrasilLed the Shopee brand, overseeing on/off campaigns and coordinating all aspects from strategy to creation and production, ensuring alignment with brand positioning objectives.- Developed and executed media strategies and communication plans, with a strong emphasis on offline media and budget allocation to maximize impact.- Managed relationships with agencies and production companies, including selection, contract negotiation, timeline management, and budget supervision.- Monitored campaign performance and optimized results by focusing on key KPIs such as Share of Investment (SOI), Share of Voice (SOV), and audience reach.- Created brand personas and defined brand attributes to strengthen market positioning and customer engagement.- Developed and implemented brand positioning strategies to enhance brand equity and visibility.- Led a team of 8 professionals across strategic planning, production, and creative functions, fostering collaboration and innovation.Main Results:- Achieved the #1 rank in app downloads in the shopping category in Brazil for two consecutive years.- Elevated Shopee to the #2 brand in recognition within the category, with an 80% growth in brand awareness over two years. -
Sr. Coordinator Of Content Partnerships & Brand SolutionsWarner Bros. Discovery Feb 2018 - Sep 2020São Paulo, São PauloLed the development and execution of branded content projects for Warner Media advertisers, managing on/off marketing campaigns from conception to completion.- Coordinated cross-functional teams, including Trade Marketing, Sales, Data & Insights, Operations, production companies, media agencies, and clients to ensure seamless project delivery.- Created customized branded content solutions in collaboration with internal creative services and programming teams across Latin America, aligning content strategies with brand goals.- Developed and executed media plans for online and offline branded content campaigns, working closely with strategic planning teams to optimize results.- Ensured all branded content initiatives were compliant with legal requirements, collaborating with the legal department to assess the feasibility of co-branded projects. Main Highlights:- Spearheaded the implementation of 'Launchpad' in Brazil, a digital tool for social media marketing at Warner Group, enhancing the company's digital capabilities.- Selected from over 200 candidates to participate in Warner Media’s first innovation program in Latin America, Hatch, focusing on driving innovation in branded content. -
Product Coordinator Brand Solutions LatamWarnermedia Jun 2014 - Jan 2018São Paulo- Led the development of the annual Upfront sales products for Latam, collaborating closely with Innovations, Strategic Planning, Sales, Marketing, and Content teams.- Coordinated the Innovations team across the region, including Argentina, Colombia, Chile, Venezuela, Mexico, and the USA (Miami).- Acted as a liaison between the network content team, Sales, and Innovations, developing projects and sales products while identifying regional opportunities with local managers.- Served as a team leader on-site during the restructuring of departments in Miami (3 months) and Mexico (2 months), ensuring a smooth transition.- Developed departmental KPIs to enhance performance and drive results.- Managed the production budget in dollars for generating content across the region, optimizing resource allocation. -
Trade Marketing Analyst - Sponsorship & PromotionsTurner Broadcasting May 2012 - May 2014São Paulo Area, Brazil- Assisted in the production of branded content projects, ensuring alignment with client objectives.- Researched and sourced production houses to establish partnerships for developing branded content initiatives.- Managed the production of sponsorship materials for Turner’s sales clients, enhancing client engagement.- Developed comprehensive reports to analyze performance and inform strategic decisions within the department. -
Marketing TraineeTurner Broadcasting Oct 2010 - May 2012São Paulo E Região, Brasil- Managed online and offline marketing initiatives in collaboration with media and creative agencies.- Coordinated events such as Corrida Cartoon and Copatoon, along with branding activations in shopping centers and internal incentive events for sales teams.- Oversaw cultural contests targeting consumers and the advertising market to enhance brand engagement.- Produced promotional materials tailored for both consumers and advertisers.- Developed engaging social media content for Movies, Series, and Kids' programming.- Researched and sourced marketing services to optimize project execution and performance. -
Administrative AssistantCompanhia Paulista De Trens Metropolitanos Sep 2009 - Sep 2010São Paulo E Região, Brasil- Control of general services of the area.- Responsible for quoting logistic services for the company. - Process mapping to improve the hiring of services of the area. -
ApprenticeBanco Bradesco Oct 2006 - Oct 2008São Paulo E Região, Brasil- Responsible for clarifying questions and solving problems of credit card customers. - General management reports and analysis to understand the correlation between the amount of customer complaints and time of the year.
Charles Cruz Education Details
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Sciences Of Consumer Behavior -
International Strategic Management -
Marketing
Frequently Asked Questions about Charles Cruz
What company does Charles Cruz work for?
Charles Cruz works for Warner Bros. Discovery
What is Charles Cruz's role at the current company?
Charles Cruz's current role is Sr. Marketing Brand Manager - Brazil and LATAM.
What schools did Charles Cruz attend?
Charles Cruz attended Espm Escola Superior De Propaganda E Marketing, Eada Business School, Universidade Presbiteriana Mackenzie.
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Charles Cruz
Estrategista, Diretor De Criação, Redator | Branding, Marketing, Advertising | Embaixador Capitalismo Consciente Brasil 🇧🇷São Paulo, Brazil1hotmail.com -
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