Charles M. Jones Email & Phone Number

Boulder, Co, Us

Delivers leadership development and emotional intelligence training, executive coaching, and organizational development consulting to a wide range of organizations. Clients include American Airlines, Capital One, Citibank, Citigroup, Direct TV, GE, IBM, Johnson & Johnson, JP Morgan Chase, Motorola, Nokia-Siemens, Obama's Reelection Campaign, Pfizer Consumer Healthcare, Lockheed Martin, Portland Community College, Sterling-Winthrop Pharmaceuticals, US Dept of Veteran Affairs, and Wyeth Pharmaceuticals. ➤ Created Emotional Response-Ability™ – a breakthrough framework for transforming "negative" emotions into positive outcomes while eliminating procrastination, stress, reactivity, negativity, and brooding rumination.➤ Elevated organizational effectiveness by 90% while increasing retention from 64% to 78% at a nonprofit by designing a two-day intervention for 60 employees and volunteers. ➤ Transformed corporate culture by designing and facilitating a two-day offsite executive retreat for C-level teams at a Fortune 200 firm, including reversing negative trends that had led to retention challenges for the CFO. ➤ Coached a newly hired HR consultant through four promotions, culminating in their appointment to the role of Chief Learning Officer. ➤ Mitigated emotional upheavals during an 18-month Change Management project associated with the introduction of a data warehouse for the Sales and Marketing divisions of a Fortune 100 consumer healthcare firm. ➤ Coached executives to become highly effective leaders, including mentoring an IT professional at a prominent nonprofit to become CTO, via executive coaching and emotional intelligence training.

Creates educational materials on how to apply the Jones Theory of Emotion to leadership, coaching, and therapy.Publications include:2025: "Fulfillment Is the Best Medicine: A 3-Step Process for Retiring Trauma" (work in progress)2022: "Emotional Intelligence for Stress-free Leadership" https://www.amazon.com/dp/B088T2KJ3D/2020: Chapter 5 of Fielding University's "Innovations in Leadership Coaching"https://www.amazon.com/dp/09863930022007: "Creating We: Change I-Thinking to We-Thinking and Build a Healthy, Thriving Organization"https://www.amazon.com/dp/1598692836/

Built a pioneering technology start-up from the ground up, raising $3.7M in venture capital funds. Commercialized the rapidly emerging e-commerce merchandising technology of collaborative filtering to enrich customer engagement and propel revenue generation. Clients included several e-commerce companies, most notably Barnes & Noble’s online bookstore. ➤ Recruited and coached a world-class management and technology team. Forged a strategic partnership with Macromedia.➤ Managed growth and development of cutting-edge technology that was viewed favorably by Amazon. ➤ Launched technology analyzing multiple data points and social networks to make highly relevant product recommendations.

Commercialized a trifecta of internet technologies (HTML, Java and Lotus Notes) to support e-commerce. Initially hired for an ill-fated project to streamline purchasing. Quickly pivoted to a highly viable skunkwork project designing an internet-based ordering application for IBM PC dealers. ➤ Won a highly competitive in-house contest to identify the best design, inspiring allegiance from IBM teams in Scotland, Japan, Atlanta, Raleigh and San Jose. ➤ Led an innovative multimillion-dollar software development project with all five teams reporting to me. Conceived, designed and oversaw the development of a program enabling IBM business partners to place and track orders via the web. ➤ Praised by Lou Gerstner, who lauded the successful IBM PC Electronic Commerce Extranet as an exemplar of “the new IBM.”

Worked in a variety of roles (software engineer, application architect, sales engineer) for a series of groupware and workflow companies.