Charles Ramirez Email & Phone Number

Spring, Texas, Us

- Endpoint Detection and Response Management (EDR)- Security Monitoring and Response Management (MDR) - Vulnerability Assessment Management- Identity and Access Management / SSO (IAM)- Directory & Identity Management - Mail Security & Collaboration Management- Cloud Access Security Broker Management- Web Security & Content Filter Management- 2FA / MFA Management- Security Information and Event Management (SIEM)- Security Compliance Management

Spring, Texas, Us

Spring, Texas, Us

Spring, Texas, Us

Orion Engineered Carbons is one of the world’s leading suppliers of Carbon Black offering standard and high-performance products for Coatings, Printing Inks, Polymers, Rubber and other applications. Orion Engineered Carbons runs 14 global production sites and four Applied Technology Centers, focusing on quality supply and collaborative partnerships with customers. Common shares of Orion Engineered Carbons are traded on the New York Stock Exchange under the symbol OEC.- Global IT Infrastructure Management- IT Enterprise Solutions and Integration Professional- Office 365 Management | Subject Matter Expert- Cloud Services and Technology Management- Mobile Device (Airwatch - Workspace One) & Systems Management- Information, Data & Cyber Security Management- Unified Communications Management- Tier III Technical Escalation Support

Trelleborg, Sweden, Se

Trelleborg Group is a world leader in engineered polymer solutions that seal, damp and protect critical applications in demanding environments. Founded in 1905 and currently listed in Nasdaq Stockholm - Large Cap with SEK 31B annual sales, business operations in 50 countries , and 23,000 employees.• Member of the Group IT - Technical Services Team responsible in the installation, configuration, management, and overall health of company’s Global IT Infrastructure spanning 50 countries.• Member of the Global Competency Team for Messaging | Office 365 Administrator managing Microsoft O365 cloud services (Exchange Online | Skype for Business | OneDrive | OneNote | SharePoint Online).• Manages and monitors Enterprise Windows Active Directory environment and business systems.• On-demand and off-hours support to company's Global Data Center in Europe.• Supports computer imaging & deployment and software distribution (Microsoft SCCM | Dell Kace).• Manages email threat protection system. Mail routing configuration, mail rules fine-tuning, and implementing security standards. Performs message tracing, threat investigation and mitigation, and troubleshoots email delivery and connectivity issues. • Mobile device management (iOS | Android | Windows Phone | AirWatch | ActiveSync) .• Participates in IT systems integration and mail migration activities.

Trelleborg, Sweden, Se

Trelleborg Group is a global engineering company focused on polymer technology with headquarters in Trelleborg, Sweden. With SEK 31B annual sales, business operations in 50 countries , and 23,000 employees.• Member of IT Operations Americas Team managing IT Infrastructure in the United States, Canada, Mexico, and Brazil.• Member of the Global Competency Team for Messaging managing and providing 2nd level support of Lotus Domino / Lotus Notes and Office 365 cloud services with users across 50 countries.• Administered Windows Active Directory environment ( Users | Groups | Permissions | File | Print) .• Managed IT Infrastructure projects with guidance from Project Management Team.• Involved in the company-wide mail migration project from Lotus Notes to Office 365.• Installed, maintained, and monitored servers, printers, network appliances, and peripherals.• Imaged laptops & desktops and deployed software using SCCM.• Performed data migration during file server replacement and/or upgrades. • Provided user technical support in business applications, software installation, and configuration.• Implemented and monitored daily data backup and participated in system disaster recovery tests in accordance with company policy to ensure data integrity and availability target.• Managed and coordinated with IT vendors and service providers.• Worked in close collaboration with team members and business stakeholders worldwide.

O&k American Corporation manufactures cold heading steel wires and other steel products. It also provides heat treating services for metals. The company was founded in 1987 and is based in Chicago. It operates as a subsidiary of O&k Company Limited in Japan.• Primary responsible in managing and supporting the company’s IT Infrastructure.• Managed overall Windows Active Directory environment (Replication | RDS | RAS | DNS | DHCP).• Raised Windows Server 2000 domain to Windows Server 2008 R2 domain functional level.• Implemented DFS (Distributed File System) between Illinois and Indiana plants.• Managed multi-cluster VMware vSphere ESX 4.1 / ESXi 5.0 virtualization infrastructure.• Rolled out and managed Veeam Backup & Replication for virtual infrastructure disaster recovery.• Replaced old wireless infrastructure and implemented a more reliable Cisco Wireless Mesh Network.• Replaced iSeries AS/400 dump terminals with Windows Embedded thin clients.• Rolled out centralized Symantec Endpoint Protection and Trend Micro Enterprise Security suites.• Lotus Domino 8.5 cluster installation & administration and Lotus Notes email client support.• Integrated various industrial and manufacturing equipment. • Performed daily system monitoring, verifying hardware availability, server resources, business applications and key processes.

TCH International started as a provider of onsite consultant programmers for AS/400 environment. Through the years, it evolved into a full-service IT Consulting business specializing in web programming, computer network infrastructure management & support, systems integration, and other Technology solutions. • Resident Network Engineer | IT Administrator managing and supporting computer network infrastructure of client companies. • Mail Administrator - managed hosted email systems, security & delivery, and mobile devices.• Windows Active Directory management (FSMO | Users | Group Policy | IIS | Health Check).• Project Management - gathered customer requirements and coordinated internal resources and/or 3rd party providers for a timely project delivery. Also involved in project/job quotes & billing.• Designed and installed computer data networks and maintained network appliances such as routers, firewalls, switches, and wireless access points. • Installed and managed servers, workstations, handheld scanners, data storage, etc.• Provided daily user technical support and extended technical consulting. • Configured, monitored, and verified data backup (Backup Exec | tape | cloud | external disks)• Planned, managed, and implemented several client office builds or relocation.• Established business agreements with telecommunications carriers, hardware & software vendors, phone system vendors, and other 3rd-party technology solutions providers.• Supported Electronic Data Interchange (EDI) systems (Inovis Trusted Link | Tie Commerce eVision & EDGE).Clients include Nippon Express USA, Namco America, Toyota Motor Manufacturing Indiana, Metal One America, Nippon Oil, Daiichi Jitsugyo America, TDK USA, and more.

• Provided Next Business Day repair and preventative maintenance of Dell, IBM, and HP/Compaq PCs/portables, servers, and peripherals. • Large-scale rollout of computer hardware as well as system application reloading and support.• Diagnosed and resolved network connectivity issues.• Coordinated with technical support during problem isolation for proper dispatch of parts.