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SENIOR LEVEL MANAGEMENT: President * Regional Sales Manager * Director Dynamic, Results-oriented sales management professional with an extensive history of creating new business and managing teams with record setting sales results. I am a strategic thinker known for building high performing teams, opening new markets and launching products across multiple market segments. Provide a solutions-based approach to sales that focuses on resolving a client need and creating a win-win situation. Problem solver who specializes in helping sales teams negotiating contracts and effectively position products regardless of economic or business climate. Inspirational role model and leader who drives a culture of success organization-wide and focuses on training to ensure employees consistently exceed expectations. AREAS OF EXPERTISE Inbound B2C Call Center Management* Collections* Business Development * Business & Strategic Planning * Developing Relationships * Marketing Strategies * Product Launch * Key Account Development * Needs Assessments* Performance Based Interviews * Customer Service * P&L Management * Market Analysis * Team Leadership * Employee Development * Call Center Leadership.Specialties: Business Development * Business & Strategic Planning * Developing Relationships * Marketing Strategies * Product Launch * Key Account Development * Needs Assessments* Performance Based Interviews * Customer Service * P&L Management * Market Analysis * Team Leadership * Employee Development * Call Center Leadership.
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Nmc ManagerWin Technology Aug 2024 - PresentEau Claire, Wisconsin, UsProvide leadership, training, coaching to NMC Shift Managers and employees. Embrace and provide an environment of learning. Lead an NMC Team that focuses on technology, promotes proactive decision making that increases network performance, and deliver a superior level of customer experience. -
Inside Sales ManagerJ&D Manufacturing Mar 2021 - Apr 2024Eau Claire, Wi, UsCharged with monitoring sales metrics and manage the entire sales administration process. In addition, I also manage the IT Department setting annual budgets overseeing all IT related projects and initiatives. • Decreased ordered error rate by 12%• Implemented several New IT initiatives including launching a new LMS and Company Intranet• Implemented Training Program for Inside and Outside Sales Teams -
Operations ManagerIn Control, Inc. Feb 2020 - Mar 2021Fridley, Minnesota, Us -
Operations DirectorFinley Engineering Company, Inc. Jan 2010 - Feb 2020Lamar, Missouri, UsThe Operations Director is responsible for data entry, payroll, supply/material and purchasing, facility management, managing the organizations HR policies, creating organizational and program budgets in collaboration with the Department VP, and other misc. tasks.Reporting to the VP and serving as a member of the Management Team along with the VP, this position's primary responsibility is ensuring organizational effectiveness by providing leadership for the organization's financial and procedural functions.Working with the management team, the position also contributes to the development and implementation of organizational strategies, policies and practices. Maintain supervision and development of engineering personnel, coach associates ensuring that projects objectives are being met and stay on schedule. • Developed and implemented new manager training and certification program• Maintained the annual budget and consistently came in 12-15% under the budget. • Review office P&L with the VP and corporate officers• Developed and maintained communication both in the department and with each of the external departments including Corporate.• Was selected as one of the individuals to train for a future VP opening in a program they called the High Potential Program. -
PresidentPivical Communications Aug 2007 - Jul 2009Charged with building a team and improving sales to a national audience for both residential and business clients. Develop strategic marketing initiatives by translating overall marketing objectives into tangible, tactical plans and programs for the front line representatives while driving down overall expenses. Produces value-added employee results by implementing recruitment, selection, orientation, training, coaching, counseling, and disciplinary programs; communicating values; assigning accountabilities; planning, monitoring, and appraising job results; compensating for results.• Attracted consumer customers in 23 new states across the US. • Established training and marketing programs for targeting and closing new business.• Increased stakeholder value by establishing functional objectives aligned with corporate mission.• Initiated, coordinated, and enforced new strategic initiatives; enhanced organization's reputation; measured and ensured profit- and service-driven outcomes.• Created training, HR documents, policy and procedure manuals as well as implemented all processes used at Pivical. • Hired, trained and oversaw daily activities in the office and outside installation teams.
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Regional ManagerFrontier Communications Jul 2006 - Aug 2007Dallas, Texas, UsCharged with recruitment, selection, orientation, training, coaching, counseling, and disciplinary programs for b2b sales teams in five states. Traveled within my region to monitor and assist with sales calls on strategic key accounts. Provide regular sales reports, train and motivate the sales teams to ensure progress toward established goals. • I was responsible for 2 million dollars in revenue monthly with teams in five states including Illinois, Minnesota, Ohio, Michigan and Wisconsin. • Achieved goals by developing and implementing strategies for outside sales teams to increase revenue by 10% - 12% monthly. • Reduced expenses by 15% to increase overall profitability.• Created several marketing campaigns based on customer feedback which contributed to overall sales increases in my region.• Received award for having the number 1 region in the US. -
Regional DirectorSbc Jan 1992 - Apr 2004Dallas, Tx, UsCoached and developed 8 senior call center managers in 5 states and their teams in the area of sales and service to increase revenue and exceed the company’s objectives. • Increased overall sales from 75% to 120% of objective in 4 mo. Period. • Increased efficiency by designing and implementing new sales training programs. • Won the outstanding sales award for being in the top 5 percent in the five-state region• Increased sales penetration by as much as 30% monthly. • Coordinated and launched new and innovative products to meet customer demand.
Charles Nichols Skills
Charles Nichols Education Details
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Indiana Wesleyan UniversityBusiness Administration -
Brown InstituteBroadcast Journalism
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Lake Holcombe High
Frequently Asked Questions about Charles Nichols
What company does Charles Nichols work for?
Charles Nichols works for Win Technology
What is Charles Nichols's role at the current company?
Charles Nichols's current role is NMC Manager at WIN Technology.
What is Charles Nichols's email address?
Charles Nichols's email address is ch****@****ive.com
What is Charles Nichols's direct phone number?
Charles Nichols's direct phone number is +192088*****
What schools did Charles Nichols attend?
Charles Nichols attended Indiana Wesleyan University, Brown Institute, Lake Holcombe High.
What skills is Charles Nichols known for?
Charles Nichols has skills like Team Building, Project Management, Training, Strategic Planning, Management, Process Safety, Safety Training, Sales Management, Leadership Development, Operations Management, Microsoft Office, Business Planning.
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