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Quota Attainment:Cisco 154% NetApp 110%Verizon 121% ➢ An accomplished and result-driven Senior IT Sales Account Executive bringing 20+ years of experience driving sales, expanding the customer base, customer success, and generating new revenue. I have expertise in engaging with prospects to understand their pain points and produce compelling business solutions to meet their needs. I'm skillful in working closely with internal teams to develop and execute new client acquisition strategies as well as identifying business opportunities by recognizing prospects and evaluating their position in the industry along with researching and analyzing sales options. I'm a dedicated and self-driven leader consistently recognized for developing shared vision among coworkers and energizing staff to make proactive decisions coupled with effective communication skills helping high performing teams thrive. I'm a total team player. And very empathetic towards my coworkers. ➢ I’m the ultimate customer and internal team player. I know how to build trust and deliver value to customers. Listening is a lost art in any sales position. Yes, customers needs to understand the solution being provided. If you truly listen to them they'll answer most of the questions you have which leads to higher sales volume. Customers are considering their budget more than ever. And looking to see if the solution being proposed will provide a return on their investment. It's our job to ensure they can justify spending to the executive team by providing innovative solutions. Understanding customer needs and having a strategic plan for each is imperative. ➢ I want a clear career path to sustain my list of accomplishments. I'm looking for a long term role not a job. I’ve had success at companies such as Cisco, Verizon, NetApp. I have a proven track record of sales excellence. I’m agile and can move fast to ensure success in tough sales situations. I’ve covered just about every vertical you can imagine. This makes me uniquely qualified for a number of roles.Strengths:Make Customers HappyMake The Company MoneyBe NICE To PeopleRespect All Account ManagementCustomer ServiceTeamworkEmpathyCommunicationManagementLeadershipCustomer Relationship ManagementBusiness DevelopmentUnderstanding
#Opentowork | #Ono
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Account Executive | Account Manager | Onsite - Remote#Opentowork | #Ono Jan 2023 - PresentAn accomplished and result-driven Senior IT Sales Account Executive driving sales, expanding the customer base, customer success, and generating new revenue. I have expertise in engaging with prospects to understand their pain points and produce compelling business solutions to meet their needs. I've worked in a variety of roles and verticals. I can easily adapt and ramp very fast with little hand holding. I understand what it takes to be successful internally on a sales team and how to gain and maintain a customer base.
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Personal Break - Ready To GoSelf-Employed Jan 2023 - Dec 2024Took time away from full time work to focus on healthcare challenges. I also kept up with technologies and am currently working on my Azure certification.
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Account Manager - Cisco Team Lead: Customer Sales, Design, Distribution, Services And ContractsMission Critical Solutions Jan 2022 - Nov 2022Tampa, Fl, UsCisco Practice Lead: Worked with Cisco to ensure MCS achieved Premier Partner status. Tracked to 122% of quota.I'm located in Chapel Hill, NC. MCS is based in Tampa Bay, FLLed MCS in the development of Cisco Unified Communications and Cloud business in DOD and SLED accounts.Worked with Cisco to grow the footprint in the Southeast and across the US. Updated and monitored CCW to make it easier for MCS to use. Worked directly with all different types of customers to help close business during all stages of the sales cycle.Facilitated and introduced management and sales team to Cisco & Meraki field regional managers, account and engineering teams. Recognized by VP for helping gain Cisco mind share. I also did extensive work with distribution on gear on backorder for US Air Force Bases.My initial focus was positioning Cisco Unified Communications but spread to include Meraki due to its ease of use as well as many other technologies. I worked with MCS on Cisco software support services or SWSS and renewals. I also helped with strategy, pricing, channels and government contracts. I spent time on GEMSS in conjunction with Iron Bow Technologies to make sure the support contract was applied, priced and positioned correctly in the Federal / DOD space. -
Took Time Off To Take Care Of A Family MemberFamily Break Nov 2019 - Jan 2022Took time off to take care of a family member
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Cloud Account Manager - Azure Netapp FilesNetapp Nov 2018 - Nov 2019San Jose, California, UsAchieved 101% of FY 2019 Plan. Tracking towards Q2 FY20 plan. Business Development Manager focused on Azure NetApp Files. Worked with new and existing Microsoft and NetApp customers to help them harness the power of the the cloud. Firms of all sizes are migrating their critical applications to Microsoft Azure Cloud to drive agility, flexibility and CapEx improvements. Organizations faced a big challenge of having to refactor/rewrite Linux applications using file-based protocols like NFS to move to the cloud—a costly and time-consuming effort. Zeroing out your application and starting from scratch is not realistic. Example workloads include: SAP database environments, web infrastructure, engineering, tech apps, collaborative & content apps, etc. Microsoft and NetApp entered into a long-term engineering partnership to deliver Azure NetApp Files - a “first party” high performance Azure NAS storage service (turnkey in the Portal, like Azure VMs and Blobs). Fleets of NetApp all flash clusters live in the heart of Azure data centers integrated directly into the Azure network. You can now lift and shift trapped file-based workloads into ANF and avoid rewriting your application. ANF helps you accelerate cloud adoption without making tradeoffs to performance, reliability, and scale. Put ANF into the hands of the developer. Build and scale new apps in Azure using native NFS or SMB volumes mounted directly on the application servers as persistent storage for container services. Avoid the set-up time and excessive costs of striping workloads across VM-based IaaS file servers. All the familiar NetApp performance and data management capabilities like snapshots and cloning.Consume ANF through your Azure EA/Commit or Pay-go with hourly prorated billing - no separate licensing. Deploy petabytes of ANF storage in under 5-min. -
Account Manager Cloud Data Services : Azure, Aws, GoogleNetapp Mar 2017 - Nov 2018San Jose, California, UsAchieved Milestones for FY 2017 100%, FY 2018 110%Focused On NetApp's Software and Services: Cloud Volume For ONTAP Cloud Data Services: Azure NetApp Files, Cloud Volumes For AWS & Cloud Volumes For Google Cloud Platform. I worked directly with the main hyperscalers to serve cutting edge technology to Director and CXO level customers in the Southeast.
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Unified Communications & Collaboration Cloud SpecialistVerizon Enterprise Solutions Jan 2016 - Feb 2017Basking Ridge, Nj, UsHelped the development, consumption and adoption of Verizon’s Unified Communications and Collaboration as a Service platform, including Cisco UCaaS Enterprise platforms, VCE, Web Ex, and Cloud Connected Audio Lead all Pre- sales and overlay support to Verizon’s nationwide partner network, Achieved 121% FY16 Quota -
Account Executive - CarolinasSlait Consulting Sep 2014 - Oct 2015Virginia Beach, Virginia, UsAchieved 113% stated goals and quota.Field Account Executive focused on providing consulting solutions to customers in Enterprise, Commercial and Public Sector markets in North Carolina.Products Include: Backup/Disaster Recovery, Data Center, Public & Private Cloud Computing, Networking (LAN & Wireless LAN),Security & Video Surveillance. Professional Services Include: LAN & WAN Design, Data Center: Converged Infrastructure, Storage Systems, Virtualization & Private-Cloud,Hybrid-Cloud, Integrated Wireless Access, Security Appliances and BYOD. Engage clients to provide professional services including security for Compliance Assessments, Assessment Solutions, Incident Response, Secure Infrastructure Design and Security Awareness. Helped customers design network with leading manufactures products. -
North & South Carolina Service Provider TeamCisco Nov 2005 - Aug 2014San Jose, Ca, UsOctober 2012- August 2014North & South Carolina Service Provider TeamHelped Service Provider team launch due to extensive account management experience. Started as the Account Manager for Disney. To help with coverage I moved to a more traditional SP role. I helped manage sales strategy for Tier 2 – 4 Service Providers in Texas, Oklahoma & Louisiana and then North Carolina and South Carolina. I also covered Enterprise accounts when needed. Products: Videoscape, Mobile Internet, Cloud and Data Center, Evolved Programmable Network: Carrier Ethernet, Core, Edge, Optical Networks, Cloud and Convergence.Led high-profile account wins with Cell Backhaul, Cisco UCS, Flexpod, and Optical technologies. Turned prior accounts back into Cisco customers; transformed declining accounts.Achieved rapid ramp up and impressive increase in numbers. Funnel projected to grow by 200% in 2014 from ~$10 million sales opportunities built in 2013-2014.Achievements:- 2014 GMA Award For Sales Excellence- 2013 Technology Team Lead- Selected 2013Mentor -
Field Account Manager Minnesota & Dakotas CommercialCisco Aug 2011 - Sep 2012San Jose, Ca, UsPromoted and relocated to Sioux Falls, SD. Expanded business for SD. Served as the main point of contact for the entire state state for all projects, programs, and promotions. Led all Commercial, Public Sector, and many Select accounts. Products: Wireless, Video, Route / Switch and Unified Computing System (UCS), Cloud, Security, WAAS, Prime Management Portfolio, Unified Communications, Collaboration, Web Ex, Physical Security.Performed as Account Manager, Channel Account Manager and lead many state and industry gatherings. Managed C-level relationships in top accounts leveraging business relevant discussions in order to understand customer’s strategic long-term goals.Turned around failing relationship with SD Deputy CIO and S Board of Regents. Resulted in Cisco products used exclusively in high-profile projects including head end, wireless, switching, virtualization, and security portfolio.Led University of South Dakota Tandberg Collaboration / Wireless project.Increased business by ~$400K; won contract for replacement of entire technology infrastructure at several college and commercial accounts. Achievements:- Awarded ShoreTel Competitive Win of the quarter for impressive deal – University of Sioux Falls. - 3-time winner, Account Manager of the Month - 2011 (Sales Achiever) 124% of quota -2012 Sales Achiever-106% of quota
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Account Manager, North Ca, Tx Public SectorCisco 2009 - 2011San Jose, Ca, UsWorked with Public Sector customers including Colleges (Public and Private), Community Colleges, K-12 Public Schools, K-12 Private Schools, Cities, Counties.Products: Cisco Unified Communications & Collaboration SolutionsWon customer engagement by creating new funding sources and drove strong adoption of Cisco products. Worked to earn customer business by serving as their trusted advisor regardless if it ended in a sale for Cisco or not. I realized the value of helping the customer reach their goals regardless of their budget. Achievements:- Triple Crown Winner for sales of Cisco products- 2010 Sales Achiever 115%- 2010 Mentor, Field Talent Development- 2009: 154% of Quota, Sales Champion
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Account Manager, Nc Public SectorCisco 2008 - 2009San Jose, Ca, UsVirtual role including field sales work.Cultivated new accounts using consultative, customer-centric sales approach. Account base included all Public Sector in Eastern North Carolina. Provided end-to-end technology solutions to meet my customer business initiatives and solve their strategic goals. Brought in extended Cisco team members for executive briefings to plant seeds for future requirements.Achievements:- Selected 2009 Mentor- 2008 Commitment to Excellence Award
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Account Manager, Mn Public SectorCisco 2005 - 2007San Jose, Ca, UsBrought on board to expand Cisco's new account presence with these products: Unified Communications, Physical Security, Wireless, Security, Switching, and Routing. Yielded 150% revenue growth.Achievements: - 102% quota, 2007- 2007 Sales Achiever- 101% quota- 2006 Sales Achiever- 2007 FY ’07 and 2nd quarter “Grinder” Awards - Leading with Advanced Technology Award - FY’07 Excellence Award Q3 - Sales Excellence Customer Case Study Award
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Field Client ManagerGood Powered By Blackberry 2004 - 2005Sunnyvale, Ca, UsSelected for national campaign to convert Blackberry users to Good customers for start-up company.Led sales team in converting customer demonstrations into orders for Good servers.Designed and delivered end-to-end sales methodology; closed significant sale in Texas.Influenced carriers to package Good products with every phone (i.e., Sprint, Nextel).Achieved 120% of sales quota.
Charlie Mitchell Skills
Charlie Mitchell Education Details
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East Carolina UniversitySchool Of Business -
Ravenscroft SchoolHigh School
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Dale Carnegie TrainingSelling Skills And Sales Operations
Frequently Asked Questions about Charlie Mitchell
What company does Charlie Mitchell work for?
Charlie Mitchell works for #opentowork | #ono
What is Charlie Mitchell's role at the current company?
Charlie Mitchell's current role is Sales Account Manager | Top Performer | Reliable | Deal Enabler | Extensive Technology Background | Closer | Customer First | Empathetic & Understanding.
What is Charlie Mitchell's email address?
Charlie Mitchell's email address is ch****@****sco.com
What schools did Charlie Mitchell attend?
Charlie Mitchell attended East Carolina University, Ravenscroft School, Dale Carnegie Training.
What are some of Charlie Mitchell's interests?
Charlie Mitchell has interest in Children, Politics, Education, Environment, Science And Technology, Human Rights, Golf, Softball, Health.
What skills is Charlie Mitchell known for?
Charlie Mitchell has skills like Cloud Computing, Cisco Technologies, Unified Communications, Sales, Data Center, Selling, Saas, Account Management, Solution Selling, Sales Operations, Strategy, Salesforce.com.
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