Charles Norris Email & Phone Number

Copenhagen, Capital Region, Denmark

• Cultivate and maintain partnerships with international investors, ensuring clear communication and understanding of investment objectives, resulting in increased investor confidence and capital commitments.• Orchestrate the collaboration of a cross-functional team, fostering seamless cooperation between internal departments and external stakeholders. Successfully led the team through complex projects, achieving key milestones on time and within budget, while nurturing a positive and high-performance work culture.• Oversee a residential real estate portfolio by optimizing revenue, controlling expenses, and managing capital expenditure to increase long-term asset value and returns.• Spearhead a construction pipeline including ground-up developments and major renovations.• Craft and execute a strategy to increase rental rates by leveraging capital expenditure, marketing initiatives, and brand partnerships to optimize returns for clients.• Provide clients with transparent and insightful reporting on investment portfolio performance enabling informed decision-making and reinforcing trust through transparent communication on financial metrics, market trends, and strategic insights.

Los Angeles, California

• Developed robust negotiation strategies and took the initiative in leasing efforts by presenting crucialrecommendations to the Leasing, Asset Management, and global Senior Executive teams.• Utilized extensive knowledge of industry trends and tenant satisfaction to enhance the leasing outcomes, which helped the company sustain its leadership position in the market.• Negotiated rent relief agreements and terminations for tenants who were going through bankruptcy, tenants who had locations that included at least 25% of our assets, or tenants who were valued over USD 100M all while maintaining positive tenant relationships.• Pioneered the development of advanced reporting tools that offered the Senior Executive team a detailed understanding of ongoing negotiations, rent reductions across the entire portfolio, terminated leases, and bankruptcies. These tools played a vital role in making informed strategic decisions and managing the overall leasing portfolio effectively.• Evaluated retailer restructurings, terminations, and settlements applying market dynamics and legal expertise to navigate complex scenarios.• Established and executed a comprehensive strategy across the entire company to support more than 4,000 tenants during the COVID-19 crisis. Led ongoing negotiations with over 200 tenants to provide tailored rent relief solutions.

Los Angeles, California

• Formulated the strategic vision for USD 1.5B or 43% of the development pipeline while assuming responsibility for the revenue and expense budgeting of over USD 160M of annual Net Operating Income (NOI), and capital expenditures exceeding USD 8M.• Directed cross-functional revenue strategy projects, consistently delivering impactful results reported to the global Senior Executive team.• Implemented innovative VBA automation projects and enhanced CRM systems, resulting in reduction of one full-time employee's weekly workload.• Developed sophisticated metric-based reporting tools for the company’s five-year business plans covering a portfolio of 29 assets which allowed for informed decision-making.• Spearheaded the development of a long-term strategy for West Coast assets, resulting in a 15% year-over-year growth in Net Operating Income (NOI).• Managed and mentored a team of five analysts, each overseeing an asset within the portfolio with an annual NOI of USD 25M. Demonstrated strong leadership and mentorship skills, fostering professional growth.• Led communication and secured approvals for leasing activity, annual budgets, and capital expenditures with joint venture partners.

Los Angeles, California

• Assumed full ownership of the Profit and Loss (P&L) responsibility for eight assets in a diverse portfolio of 29 assets. Successfully forecasted, budgeted, and managed revenue, expenses, and capital expenditures and conducted thorough variance analyses to ensure consistent financial goal attainment.• Executed financial review and approval for over 2,000 lease agreements while ensuring the alignment of lease agreements with the overall financial strategy.• Reported leasing and operational activities to Joint Venture partners, fostering transparent communication and maintaining positive relationships.• Provided strategic advice on key deals to maximize profitability by developing and implementing sophisticated financial models and conducting a comprehensive analysis of financial data, market trends, and deal structures.

Los Angeles, California

• Acted as liaison between Westfield and Joint Venture partners

Los Angeles, California

• Created financial models for future developments

Los Angeles Metropolitan Area