Charles Osborne

Charles Osborne Email and Phone Number

VP, Product Experience and Strategy @ Broadridge
New York, United States
Charles Osborne's Location
Brooklyn, New York, United States, United States
About Charles Osborne

I'm an execution-oriented product, ux and design leader with a passion for building, leading and mentoring cross-functional teams to produce engaging products, content, and experiences. Primary areas of experience include product strategy and development, creative direction, brand management, prototyping, user-interface design, information design, information architecture, usability testing, graphic design and illustration across a wide range of markets and industries, from startups to large media companies.Currently I am VP of Product Experience and Strategy at Broadridge, a leading provider of technology-driven solutions and data and analytics to the financial services industry.Prior to Broadridge I was with Wayfair, where I led a talented team of product designers and researchers tasked with creating the next generation of online furniture shopping. We were responsible for the entire customer journey from when one first engages with Wayfair in the very upper funnel, through browsing and researching on the website, through clicking ‘buy’. At MLB, I led ux and product design. Projects included: award-winning MLB.TV media players (our core live-video product, with millions of subscribers); the first completely online All-Star Game Ballot; StatCast; responsive sites for the league and all thirty clubs; Gameday, our flagship stats application; MLB toolbars; and partner sites. Prior to MLB, I was a VP in the Technology Strategy Group at Citi. I oversaw the ux of internal- and external-facing Global Wealth Management sites and apps. I also led the creation of the GWM user interface standards and guidelines.Before Citi, I played dual roles at Codestreet, as both a product manager of one its key applications, and as a creative director working with such brands as Business Objects, SAP, Barclays Capital and Thomson Reuters. Prior to Codestreet, I oversaw the information architecture and creative direction of Bank of America's Risk Management Technology portal and led the design and development of a third-party business intelligence tool’s interface customization that became the Bank’s standard.Before BofA, I was with Viant, one of the first internet consulting firms. Our team at Viant was group-hired by Razorfish (at the time SBI.Razorfish) in 2003. At Razorfish/Viant, we worked with such clients as Pfizer, Merck, Johnson & Johnson, Aventis, CNN/Money (Money magazine), GE Silicones, US Water and the American Center for Design.

Charles Osborne's Current Company Details
Broadridge

Broadridge

View
VP, Product Experience and Strategy
New York, United States
Website:
broadridge.com
Employees:
16540
Charles Osborne Work Experience Details
  • Broadridge
    Vp, Product Experience And Strategy
    Broadridge
    New York, United States
  • Broadridge
    Vp, Product Experience & Strategy
    Broadridge 2019 - Present
    New York, New York, Us
  • Wayfair
    Director, Experience Design
    Wayfair 2018 - 2019
    Boston, Ma, Us
  • Mlb Advanced Media, L.P.
    Vp, Product And User Experience Design
    Mlb Advanced Media, L.P. Oct 2010 - 2018
    New York, New York, Us
  • Mlb Advanced Media, L.P.
    Director, User Experience, Product Development Group
    Mlb Advanced Media, L.P. Jul 2008 - Oct 2010
    New York, New York, Us
    Responsible for product strategy and user experience for product development group of MLBAM. Projects included:• Led the requirement definition and design of the first web-based MLB.TV media player (winner, 2009 Adobe Max Award in Entertainment).• Led design and development of MLB toolbars for Google Chrome and Safari 5 (Safari toolbar presented during the Safari, Internet and Web State of the Union at the Apple 2010 WWDC).• Product requirements and redesign/enhancements to MLB.com, Club sites, and special events sites (AtBat/Gameday, stats sections, homepage widgets, new-player draft, World Baseball Classic app, etc.).• Strategy and UI for both modular Twitter app and post-game Twitter visualization.
  • Citigroup
    Vp, Online Client Experience, Technology Strategy Group
    Citigroup Sep 2006 - Jul 2008
    New York, New York, Us
    Oversaw the user experience of internal- and external-facing Global Wealth Management web sites and applications. Worked with clients on a project-by-project basis to understand and refine their strategies and develop functionality and user interfaces that meet their goals and strengthen the citi brand. Acted as a resource for projects and teams by providing technical and/or design assistance or knowledge during concept and execution phases, also provided relevant information from other ongoing or previous projects. Lead in the creation of GWM user interface standards and guidelines.
  • Codestreet
    Product Manager/Creative Director
    Codestreet Sep 2005 - Sep 2006
    New York, Ny, Us
    Provided product and project management, art direction, brand direction, information architecture, interaction and visual design services for CodeStreet products and external consulting engagements. Responsibilities included designing, developing and / or overseeing the development of comprehensive information architectures (page wireframes, use cases, site maps, and intuitive user-interfaces); gathering requirements by conducting interviews and mock-up reviews; creating mockups, site style guides, and final artwork; and developing HTML- and Flash-based applications and prototypes.
  • Bank Of America
    Vp, Interaction Engineering Center Of Excellence
    Bank Of America Mar 2004 - Sep 2005
    Charlotte, Nc, Us
    Developed and / or supervised the development of comprehensive information architectures. Developed usability test scripts and conducted usability testing. Gathered requirements by conducting owner and end-user workshops, interviews and mock-up reviews. Created and maintained mockups, site style guides, and final artwork. Led the design and development of a third-party business intelligence tool’s interface customization that became the Bank’s standard.
  • Razorfish
    Experience Lead / Creative Director
    Razorfish Feb 2003 - Mar 2004
    New York, Ny, Us
    Managed multidisciplinary teams that provided art direction, brand direction, and design and information architecture services to clients in various industries. Developed and / or oversaw comprehensive information architectures; conducted usability testing; gathered requirements; created mockups, site style guides, and final artwork.• Led the development of a web-based clinical trial application prototype and pilot for a major pharmaceutical client.• Directed the development of creative assets and information architecture services for several product international marketing teams intranet sites and web-based process tools.
  • Viant, Inc.
    Senior Designer / Art Director / Information Architect
    Viant, Inc. Feb 2000 - Feb 2003
    Boston , Ma, Us
    Provided art direction, brand direction, design and information architecture services to several clients. Our team at Viant was group-hired by Razorfish in February of 2003.• Developed Flash interface for a major design organization’s 2001 conference (as well as its redesign in 2002). Designed and prototyped a user interface for an interactive Java applet to run at the conference.• Conceived, designed, and illustrated an innovative, Flash-based savings application for a financial publishing interest of a major media and entertainment company. Project tasks included extending the client’s online brand; designing and developing a non-threatening, game-like interface; and creating the final artwork for the application.• Designed and developed a money-market trading platform prototype for a major financial client. The interface for this project combined an innovative graphic display of available securities with a heatmap-based calendar, live market-data feed, portfolio management tools and structured instant messaging.

Charles Osborne Skills

Aerospace Integration Strategy

Charles Osborne Education Details

  • The Lawrenceville School
    The Lawrenceville School
  • School Of Visual Arts
    School Of Visual Arts

Frequently Asked Questions about Charles Osborne

What company does Charles Osborne work for?

Charles Osborne works for Broadridge

What is Charles Osborne's role at the current company?

Charles Osborne's current role is VP, Product Experience and Strategy.

What is Charles Osborne's email address?

Charles Osborne's email address is ch****@****ail.com

What is Charles Osborne's direct phone number?

Charles Osborne's direct phone number is +193785*****

What schools did Charles Osborne attend?

Charles Osborne attended The Lawrenceville School, School Of Visual Arts.

What skills is Charles Osborne known for?

Charles Osborne has skills like Aerospace, Integration, Strategy.

Who are Charles Osborne's colleagues?

Charles Osborne's colleagues are Bramhaiah Kottapalli, Randy Laura, Roma Chavan, Maria (Pego), Colin Smith, Krishna Devender Duwasa, Jennifer Brown.

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