Charles Clark Email and Phone Number
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As a technologist in the fintech industry, I lead teams of engineers and architects to create well-managed and scalable business applications. My expertise includes cloud, agile, SaaS, and open-source technologies that support CRM and Sales capabilities. I am passionate about using these skills to design and implement technology solutions for new products. My enthusiasm for prototyping, testing, and deploying software solutions is a driving force in my work, ensuring that we deliver solutions that truly solve business problems and deliver customer value. I also take pride in coaching, mentoring, and developing talent within my team and across the organization, aiming to enable and empower teams with innovative and reliable technology solutions.
Capital One
View- Website:
- capitalone.com
- Employees:
- 63917
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Sr. Manager - Solutions Architect, Team Lead - Small Business Card TechnologyCapital OneAlexandria, Va, Us
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Custom Software Engineer, ManagerAccenture Federal Services Sep 2024 - PresentArlington, Va, Us -
Sr. Manager - Software Engineer, Team Lead - Business Cards And Payments TechnologyCapital One Jan 2020 - Apr 2024Mclean, Va, UsDeveloped scalable business applications for B2B sales, enhancing Commercial and Small Business Card origination processes. Defined target architecture for Salesforce and Cloud infrastructure, aligning tech capabilities with strategic business objectives.- Enhanced the delivery of high-quality digital services to end users by prioritizing and sequencing key product capabilities, managing Agile Sprint teams in the execution of a clear MVP roadmap.- Optimized CRM operations and support for sales processes by effectively managing Salesforce System Administrators.- Established and maintained a tech backlog for small business card sales by conducting thorough options analysis and defining system requirements, leading to the delivery of enhanced digital capabilities to end users.- Successfully managed software engineering teams to develop innovative features and expand platform capabilities.- Fostered professional growth by coaching and mentoring a dynamic team of Dev Ops, Data, and Salesforce Engineers, promoting a culture of innovation and continuous improvement.
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Manager - Software Engineer, Salesforce Platform Admin - Small Business Card TechnologyCapital One Dec 2016 - Dec 2019Mclean, Va, UsLed Salesforce platform administration and architecture, developing business apps for B2B sales and Small Business Card services. Implemented integrative solutions and governance controls for improved system integrity and operational efficiency.- Successfully managed software engineering teams to develop innovative features and expand platform capabilities.- Spearheaded adoption of an automated SDLC process, streamlining software releases and improving deployment efficiency.- Optimized data flow and accessibility by integrating Salesforce instances with internal and external systems.- Automated the refresh and publication of Salesforce data through AWS, improving data reliability and system performance.- Implemented governance controls in Salesforce platform, collaborating with Compliance department to boost data security and ensure regulatory compliance.
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Manager - Sr. Solutions Analyst - Small Business Card TechnologyCapital One Sep 2014 - Dec 2016Mclean, Va, UsDrove the prototyping and implementation of new business capabilities within the Small Business Card sector, leveraging integrated technology solutions. Pioneered the use of Web, Telephony, Big Data, and Cloud technologies to advance the business's strategic objectives and facilitate agile development.- Enhanced service offerings by delivering high-quality business applications to support B2B sales.- Cultivated an environment where vertical epics and features were refined, allowing seamless integration into the SDLC and boosting development team efficiency.- Partnered with enterprise architecture to establish solution targets, reducing technical debt and fortifying the foundation for continuous innovation.- Spearheaded the evaluation and integration of new technologies, demonstrating potential value through successful proof-of-concept initiatives.- Directed roadmap planning with senior leadership, aligning investment with strategic business capabilities and accelerating the delivery of user-centric software solutions.
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Principle Associate - Sr. Business Systems Analyst - Us Card TechnologyCapital One Sep 2008 - Sep 2014Mclean, Va, UsLed cross-departmental collaboration to launch new IT capabilities, with a focus on Acquisitions and Customer Management. Championed the assessment and integration of innovative technologies within the US Card Program, ensuring alignment with strategic business objectives. - Developed technology solutions from initial requirements, playing a pivotal role in the company’s long-term roadmap planning.- Partnered with enterprise architecture to define and achieve future-state technology goals, aligning with business vision.- Led the documentation of requirements for new business capabilities, ensuring clarity and direction for development teams, streamlining project lifecycles.
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Associate - Sr. Project Manager - Us Card M&ACapital One Sep 2005 - Sep 2008Mclean, Va, UsGuided the execution of IT and operational strategies within the US Card division, enhancing customer management and optimizing product configuration. Drove major initiatives to integrate technology solutions.- Led cross-functional teams in deploying technology solutions, resolving key business challenges and enabling improved customer management practices.- Launched new acquisition and customer management features, instrumental in the strategic expansion of the company’s customer base and service capabilities.- Spearheaded software platform transitions, collaborating with operational and technical departments to streamline capabilities onto advanced billing platforms.- Managed critical regulatory projects, ensuring full compliance with Federal Reserve standards and facilitating successful annual exams for the Customer Management Center.
Charles Clark Skills
Charles Clark Education Details
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Georgia State UniversityPolitical Science -
The George Washington UniversitySchool Of Business
Frequently Asked Questions about Charles Clark
What company does Charles Clark work for?
Charles Clark works for Capital One
What is Charles Clark's role at the current company?
Charles Clark's current role is Sr. Manager - Solutions Architect, Team Lead - Small Business Card Technology.
What is Charles Clark's email address?
Charles Clark's email address is ch****@****tal.com
What is Charles Clark's direct phone number?
Charles Clark's direct phone number is (877) 383*****
What schools did Charles Clark attend?
Charles Clark attended Georgia State University, The George Washington University.
What are some of Charles Clark's interests?
Charles Clark has interest in International Business, Technology, Politics, Computers (Mac/pc), Leadership Roles, History.
What skills is Charles Clark known for?
Charles Clark has skills like Process Improvement, Business Analysis, Change Management, Risk Management, Business Process Improvement, Project Management, Program Management, Solution Architecture, Pmp, Strategic Planning, Agile Project Management, Leadership.
Who are Charles Clark's colleagues?
Charles Clark's colleagues are Saundra Evans, Robert Moore, Cameron Breitenbach, Sampurna Shrestha, Jamie Stratton, Ricky Dacosta, Alex Pickart.
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