Charles Phillip Smith Email & Phone Number

Camarillo, California, United States

Camarillo Ca

Promoted to Executive Associate 06/28/2018Promoted to Bronze Associate 06/29/2018Promoted to Silver Associate 6/30/2018

Brea Ca

Promoted to Retail Business Manager (RBM) - 10/12/2015...

Greater Los Angeles Area

As an Area Manager, I oversee a team of Merchandisers in the Greater Los Angeles and Orange County Markets. I am an over-achiever, results driven, and goal oriented. 2014 Accomplishments:December:• Achieved 100% completion 50 out of 52 weeks for the year• Missed only 2 assignments out of over 30,000 during the year• Awarded HP ElitePad for having reps perform specific client projects with excellenceNovember:• Performance Review Results = Exceeds Expectations• Ranked number 3 out of over 100 Area Managers in the country• Selected to serve on an elite national task force to improve business process working directly with VP of IMPACT ProgramJune:• Assisted with test resets for one of the Company’s largest clients• Worked directly w/ 2 Client Representatives, 3 Store Buyers, and Set Design Representative • Notes, photos and suggestions were used on future resets companywideMay:• Given second territory to oversee, raising total number of staff to 80+• Reorganized, retrained and increased staff in order to maintain 100% completion goals• Handled and covered, on average, over 1000 assignments per weekApril:• Nominated for Chairman’s Award2013 Accomplishments:• Performance Review Results = Exceeds Expectations• Achieved 100% completion for 21 weeks in a row as Area Manager• Recognized for not missing any assignments since taking over the Area Manager position

Greater Los Angeles Area

As a Market Mentor, I continued to perform all of my merchandising duties but also was tasked to train and support over 60 other merchandisers, covering eight counties in three states. My support extended from my own manager to several other District/Area Managers.I was also asked to cover merchandising assignments throughout four counties in Southern California and worked an average of 70+ hours per week.My unquenchable thirst for knowledge and deep passion for technology placed me in a unique position to assist many reps with problem solving technology issues on the job. This caused a great deal of my time being invested on the phone as “tech support”. In an effort to be more efficient, I developed multiple training materials which I shared with reps and managers. I was later informed my training materials were shared throughout the entire country.In January 2013, Mosaic’s acquisition by Acosta was finalized when the IMPACT Program was fully integrated to Acosta. During the integration, many system changes occurred and I was asked to help assist with many of the system specifics and changes. I continued to develop more training materials, specifically for the new systems, which were used companywide.My motivation to help others succeed coupled with my abilities to train and mentor reps led me to become a prime candidate for a promotion to Area Manager which occurred in July 2013.

Camarillo

TPS Consulting was awarded a one year operating and licensing contract and partnered with Swimman Inc. http://www.swimman.com.au/ for all US based operations including:Order FulfillmentCustomer ServiceInventory ManagementAccounting / InvoicingSales

Camarillo

Created a competitive and fun place for gamers of all ages and all systems to compete. With over 30 gaming stations and 15 consoles (Xbox/PS) Lab ICS was a cool place for gamers to test their mettle against local competition in LAN format and Online.Captured additional revenue through retail sales of games and gaming equipment as well as a game related E-Bay selling and consignment. Also provided postal services and PO Box services.

Greater Los Angeles Area

I started a humble paging business in 1995 as a sole proprietorship with $1000 personal loan in a one bedroom apartment. My vision was clear - to create a powerful communications business. 1996 Opened my first storefront 1996 successfully negotiating contracts with the top two carriers in the market - GTE and CellularOne.1997- Grew business with strong accessory sales setting the stage for expansion1998- Pitched first groups of investors with strategic growth plan2000- Incorporated CSC Wireless Cellutions and named Chairman of Board and Chief Executive Officer.2000- Successfully secured first round of funding $200,0002001- Expanded to 4 retail in two counties2002- Became one of the first southern California T-Mobile agents and quickly became one of the top producing sales partners. 2002- Shortly after added Nextel and Sprint to our portfolio of carriers.2003- Second funding round $550,0002003- Expanded to 9 additional retail units in 20042004- Implemented Outside B2B Sales structure2004- Reached Employee #3002004- Revenues exceed 6.2 million across all carriers2005- Attempted to create cellular cooperative out of small independents to combat the growing presence of big box cellular, was unsuccessful.2006- Corporation officially dissolvedWhat does a CEO in Telecom Do?Negotiated terms with suppliersDevelop growth and expansion strategiesPartnerships Mergers and AcquisitionsNegotiated buyoutsLeadership to executive teamForm long lasting partnership with investors

Greater Los Angeles Area

I pitched ICON Technology to investors over 40 times until I found a potential partner.ICON was an internet service provider startup for the Moorpark and Camarillo California, two areas lacking high speed internet. I pitched and received partner approval from Lucent Technologies. At ICON we planned the first central office fiber-to-curb technology with plans for curb-to-home DSLLucent agreed to fund equipment and assist with re-writing our business plan providing robust technical assistance to make our plan viable long term.

Personal Development And Motivational Speaking

Graduated all personal development courses: • PSI Basic • PLD (Personal Leadership Development) • PSI VII • MLS (Men’s Leadership Seminar).

High School

Activities and Societies: President of the Drama Club• Graduated with 4.0 GPA • Graduated top 10 percentile in the class