• Responsible for the organisation, operation, change and budget for the Core Services that power the ASOS digital experience. • Heading up a team of 80 technologists consisting of Engineering Managers Platform leads, and Business Analyst, and 7 Software Engineering teams. • Led the teams in replatforming and rebuilding of core services to the latest Microsoft Azure tech stack such Kubernetes and Cosmos DB.• Managed organisational change to restructure teams to optimise efficiencies and operational effectiveness • Built stakeholder relationships and developed roadmaps and strategies to deliver new product faster for our customers and with flexible fulfilment options from different warehouses and brands. • Organized tech and social events to inspire and foster a positive culture within the technology team.

• Led 4 ASOS technology teams for Bag, Checkout, Discounts, Promotions, and Premier services, implementing Microsoft Azure tech stack upgrades for improved scalability.• Developed a Bot resiliency tech strategy and multi-layered cache offload capability to enhance ASOS's ability to sell high-demand products.• Managed operations, changes, and budgets for the mentioned services, ensuring smooth functioning and cost-effectiveness.• Developed a strategy and Roadmap to extend the ASOS Premier proposition for customers, building stakeholder relationships with trading leaders.• Led Buy vs Build analysis and vendor selection process to create ASOS Premier Auto renewing Subscription service with Stripe payment services.• Established a strong partnership with ASOS Stripe subscription management services.

• Led 3 digital Pricing and Promotions technology service teams, overseeing organization, operations, changes, and budgeting.• Successfully replatformed Pricing and Promotions services to the latest Microsoft tech stack for seamless integration with a new global retail trade merchandising platform.

• Led the ASOS Product Recommendations service technology team to enhance the ASOS customer experience.• Collaborated with the ASOS AI data science team to define and implement a Personalization strategy.

• Responsible for the organisation, operation, change and budget for the ASOS Search and Browse service teams. • Replaformed the Search and Browse services from an on premise monolithic solution to Microsoft Azure Cloud Services.• Managed the partnership and integration with the 3rd party Fredhopper Search and Product Merchandizing platform.

Technical Project Manager for video on demand apps - Amazon Instant Video in US and LOVEFiLM Instant in Europe.Delivering complex video-on-demand apps across a range of platforms including; iOS devices (iPhone and iPad), games consoles (Nintendo Wii and Wii U), and set-top-boxes. Leveraging technical expertise and managing multiple projects with globally distributed teams and platforms. Main responsibilities are:• Daily management of up to 3 development teams driving prioritisation, resolving critical issues, foreseeing potential problems and coming up with solutions.• Handling stakeholder communications to appraise others of development progress and to get input on business and product direction.• Planning the delivery roadmap for future product launches and feature updates. • Ensuring development releases meet the highest quality standards and customer satisfaction.• The key interface between software development teams and other Amazon platform service teams, commercial teams, senior product managers and external partners.

The Lead Program Manager for a 40+ strong team of software designers who designed mobile phone operating systems and applications. In addition, line managed a team of 3 Project Managers. Main responsibilities included:• Collaboration with Product Managers in order to be fully aware of the design deliverables required to support forthcoming releases of platforms, phones, apps and services.• Worked closely with the Head of User Experience Design for Mobile Phones to prepare a program of work for the 40+ design team covering 12-18 months, broken down into manageable projects with discrete deliverable dates.• Responsible for resource planning, recruitment and sub-contracting for the design team.

I worked as a Program Manager on 3 major high volume consumer websites (with over 9 million monthly unique users) – Bing Maps, Multimap and Yell. My role involved defining the deliverables and managing a team of developers, testers and UX designers to ensure that the agreed business objectives were met for each release. I also led a number of high profile client-facing projects for Yell.com.

Software Development Manager and Senior Software Developer for a software development company specialising in geographical intelligence software solutions.

Systems Engineer on a large seismic oil exploration ship. This work involved monitoring and maintaining real-time navigation data acquisition systems and integrating survey positioning equipment.