Charles Chapman Email & Phone Number

Texas

Stockholm, Se

Responsible for development and implementation of strategic solutions across four major distribution centers and one factory warehouse to achieve best overall cost savings, service levels, warehousing, and logistics performance. Collaborate across distribution operations to drive best practice implementation, cost management, and process standardization. Champion safety, sustainability, and innovation with a customer centric focus to deliver sustainable results across the distribution network. Develop and execute operations strategies, applying lean methodologies, to enable continuous improvement across all KPI’s, operating processes, and culture. Partner with manufacturing, transportation, sales, quality, and operations planning to ensure business alignment, damage reduction, and best practice sharing. Support warehouse leadership with logistics workflows, staffing requirements, space allocations, equipment layouts, and action plans. Lead cross functional teams to employ best-in-class inventory and returns management policies, cycle count programs, and technology utilization. Manage distribution team performance aligned with budget, forecast, and annual logistics planning objectives across the logistics network. Develop high caliber talent and bench strength.

Ridgefield Park, Nj, Us

Responsible for multi-site, 3PL reverse operations across 18 locations. Led a talented team of Subject Matter Experts (SMEs), empowered locally and in the field, to drive timely Return Authorizations (RA) processing, carrier coordination, claims, 3PL operations, and asset management. Represent Logistics on the Corporate Task Force engaged to improve logistics lead times, reduce product damage, and accelerate recovery. Drive cross-functional collaboration with SCM and Factory resources to reduce material lead time and waste. Responsible for hiring, talent development and retention. Engaged in inventory management, KPI performance, RFP development, vendor sourcing, and coordination of forward and reverse operational synergies. Established a reverse logistics guide outlining scope of work for 3PL operational alignment. Developed processes to manage secondary market sales and order fulfillment. Provide analytical support and dashboard development to measure and report key metrics to Senior Executives, leaders, and decision makers.

Independent Consultant supporting diverse Distribution, Logistics, and Supply Chain project initiatives. Provided project management and analytical support for an international client to execute the successful relocation of more than 4,800 SKUs to the U.S. West Cost on time and under budget. Evaluated operational capabilities and provided guidance to expand cross-dock capacity, address transportation limitations, and support inventory reduction. Reengineered warehouse flow to improve order fulfillment and developed a transportation carrier plan to optimize inbound and outbound operations. Facilitated cross-functional team training in Supply Planning, Manufacturing, Transportation, and Distribution practices. Design strategies for distribution, logistics, and supply chain operations that improved productivity 8% and reduced the storage footprint 12%.

Led a highly motivated coaching staff of six (6) to manage and supervise safe athletic activities, contests, and practice sessions designed to promote individual growth in athletic skills, teamwork, and good sportsmanship at the high school level – freshman to senior. Collaborated with members of school staff to plan and put in place instructional goals and program objectives. Maintained performance criteria for beginner to elite high school athletes to support a competitive athletic program. Evaluated students' athletic abilities initially and on a regular basis. Ensured all necessary precautions to protect student athletes, equipment, materials, and facilities. Monitor and enforce student athlete eligibility criteria for extracurricular participation. Coordinate all scheduled competitions and program activities with the Athletic Director, overseeing all program requirements. Instruct and advise students on NCAA regulations with regard to academic requirements for scholarships and recruiting practices. Applied and enforced student discipline during athletic contests, practice sessions, and travel in accordance with Student Code of Conduct and student handbook. Established open communication with parents, students, principals, and teachers. Maintained inventory for all fixed assets within the program, including the cleaning, repairing, and storage of all program equipment. Responsible for the program budget, working with school staff to ensure accurate, transparent accounting as prescribed by the school district.

Guided and developed student athletes to perform, practice, and compete in a competitive sports program at the high school level - freshman to senior. Focused on the pole vault event, designed a program supporting skill development from beginner to elite. Student athletic achievements during this time include a California State Champion and several State, Regional, and League finishers.

Middleton, Wi, Us

Middleton, Wi, Us

New Britain, Ct, Us

Directed all activity to establish reverse logistics operations supporting multiple consumer product divisions operating in the U.S., Canada, and Mexico. Developed business strategy to support product recovery across North America and execute inventory disposition, recovering more than $3.5M annually. Managed vendor and 3PL engagement to drive productivity and measure KPIs for projects with multi-million dollar exposure. Established multi-site operations, SOPs, and quality standards for international return operations to reduce receipt to credit cycle time by 88%. Assigned P&L responsibility, developed the organization’s first reverse logistics cost center supporting international business. Expanded system enhancements to automate processes, improve inventory controls, and expand report capabilities. Presented weekly brief to Executive and Senor leaders. Reduced operating expenses $425,000 in the first year while expanding operational capacity and consolidating multi-site activity.

Us

Led teams supporting Receiving, Spare Parts Fulfillment, and Ecommerce operations. Re-engineered receiving process driving 16% productivity gain and reducing the inbound operating footprint 57% while leveraging existing assets. Established carrier metrics and scheduling to support multi-shift receipts of domestic and international freight. Led efforts to automated paper processes, improve RF capabilities, and expand WMS support. Designed storage solutions and strategies to address unplanned spikes of inbound volumes. Managed order fulfillment across the Business to Customer (B2C) and Ecommerce platforms, driving a 50% lead-time reduction for order release to ship confirmation processing. Applied Lean Sigma to improve operating efficiencies of small parcel shipments by 18%. Coordinated project management and regulatory compliance for site certification of the organization’s first Foreign Trade Zone (FTZ) facility.

Mentor, Ohio, Us

Mentor, Ohio, Us

Mentor, Ohio, Us

Plano, Texas, Us

Plano, Texas, Us

Washington, Dc, Us

Managed a motivated team of 35 military and civilian personnel supporting five functional areas and eight distribution points. Direct engagement and coordination across multiple warehouse operations supporting customer service, procurement, materials management, and distribution of more than 4,000 products. Administrated an annual budget of $30MM that included negotiations for goods and services. Directed TQM initiatives that reduced inventory levels by 20% resulting in cost savings of more than $700M. Developed and distributed automated consumer products catalog that reduced customer order cycle time by 43%. Restructured and upgraded the previously ineffective materials excess and obsolescence process. Reduced not-in-stock rate to an unprecedented level of less than 2%.

Washington, Dc, Us

Evaluated/measured division practices and procedures. Implemented process improvement activities for the organization. Rolled out TQM process improvement program across the division. Served as operational point of contact for information systems integration and network support. Organized/implemented the division’s training initiatives. Reorganized functional areas and implemented process standardization for cross-functional the departments. Facilitated the installation of the site’s first LAN project, which included the automation of many critical processes and enhancements to manual logistical procedures.

Washington, Dc, Us

As a forward deployed role, led a team of Marines responsible for the procurement of supplies, equipment, and services for the operational support of the Group’s 1,500 Marines. Advised and recommended policy to administrate Group’s assets. Prepared and managed the Group's deployment budget.

Washington, Dc, Us

Led a team of 15 Marines, providing customer service, materials management, and distribution logistics support. Fiscal responsibility for a $3M operating budget. Directed training and safety education activities across the organization. Responsible for all procurement and contracting activities.

Bachelor'S Degree, Physical Education Teaching And Coaching

Master Of Business Administration (M.B.A.)