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I am a top-performing Director of Digital Marketing with extensive experience in strategic planning, creative content development, program administration, and team leadership. I am highly skilled overseeing all facets of campaign management, directing cross-functional teams to ensure alignment of omni-channel initiatives with overarching business objectives and brand messaging. I also have a proven ability to evaluate market trends and consumer insights to deliver compelling, relevant strategies to drive brand awareness, engagement, and sustainable revenue growth.
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Vp Of MarketingTsolifeTexas, United States -
Program Director, Digital Marketing Ibm.Com - E-Commerce, Roi, Product Led GrowthIbm Oct 2023 - PresentArmonk, New York, Ny, UsIn my current role, I direct the development of comprehensive digital journey, from strategic planning and execution to testing of brand's digital, lead generation, e-commerce, branding, and promotional initiatives. I spearhead digital marketing professionals focusing on increasing digital conversions. I also maintain full accountability for end-to-end journey for all IBM.com users, through paid media/SEM/SEO, website performance and behaviors, user conversions, onboarding and nurture strategy, and business retention.• Effectively positioned LTV:CAC to exceed industry standard.• Optimize end-to-end demand through paid and organic channels, delivering a frictionless, user-friendly environment converting users into customers and fans.• Lead a lead a data-led conversion optimization program focusing on testing/optimization and personalization.• Optimized end-to-end demand through paid and organic channels, delivering a frictionless, user-friendly environment converting users into customers and fans.• Defined all stages from discovery to purchase and nurture for entire digital web ecosystems for products and campaigns.• Exceeded all client acquisition and revenue KPIs through partnerships with paid media teams, agencies, product teams, and sales. -
Program Director, Ww Digital Marketing, Ibm Cloud And Ibm Systems; E-Commerce Ibm.ComIbm Apr 2022 - Oct 2023Armonk, New York, Ny, Us -
Program Director, Ww Digital Marketing, Ibm Cloud PlatformIbm Jan 2019 - Apr 2022Armonk, New York, Ny, Us -
Ww Portfolio Marketing Lead - Cloud InfrastructureIbm Jul 2018 - Jan 2019Armonk, New York, Ny, Us -
Sr. Digital Marketing Strategist - Ibm Cloud InfrastructureIbm Jul 2016 - Jul 2018Armonk, New York, Ny, Us -
Digital DirectorThe Marketing Arm Jul 2013 - Jul 2016Dallas, Texas, UsHere, I led the development and implementation of digital strategy and marketing integration for Bacardi family of brands, including digital, social, and offline strategic planning and execution; defined consumer journey and promotional sequences.• Launched Bacardi across new platforms including Tumblr and mobile to drive sales growth; launched the e-commerce route for Dewar's in partnership with ReserveBar.com.• Introduced new packaging and brand campaigns, launching line extensions and consulting with Shopper Marketing teams for whisky brands.• Led in-store sampling initiative to deliver immediate data capture for effective decision-making.• Achieved 70% lift to distributor orders through Dewar's Scratched Cask launch; secured national media coverage.• Delivered concepting for accounts including AT&T Formula 1, and Quaker NFL Play 60, among others.Whether it be the launch of Dewar's Scratched Cask (see above) or the work we did to transform the Dewar's brand in the social space (see bit.ly/1ORHh2h) the work got better every day. -
Digital Marketing ConsultantPersistence Marketing Feb 2012 - Jan 2015Digital Marketing Consultant - Local's Market: As a Digital Marketing Consultant, I advised the company on their web based e-commerce startup. I made recommendations and optimizations as they pertained to usability, IA/UX and best practices for online and mobile marketing.Genius Pack Member - Mighty Bark: I advised the team at Mighty Bark on best-in-class digital marketing, user experience and digital advertising.
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Assoc. Director, Client ServicesRockfish Interactive May 2012 - Jul 2013Client Services lead for digital work for clients such as Strayer University, Dr Pepper Snapple Group, Mondelez International and AT&T – Directed the digital strategy and integration of multi-million dollar budgets. As the lead contact between clients and the agency, advised the client on digital work such as the integrated marketing planning, digital execution, social media strategy and execution, as well as digital media creative strategy and execution.
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Account Supervisor, Emerging Platforms StrategistSlingshot, Llc. Sep 2006 - Mar 2012Dallas, Tx, UsDuring my tenure at Slingshot, I played multiple roles. From Project Manager, to "Account guy," to Planner, to Manager, to Online and Mobile nerd, to Strategist, to Agency Partner.Ultimately, my expertise rested in the creation of truly fully integrated campaigns. I advised brands like Jack Daniel's Tennessee Whiskey, Dr Pepper, Mission Foods, Woodford Reserve Bourbon, The Sixth Floor Museum, fuelperks! (Excentus), GameStop, and multiple new business wins.On top of my Client Services work, I was also the Emerging Platforms Strategist for the agency. As a part of the “Digital Presence Group,” I was the emerging platforms strategist, which means I advised all of the agency teams and clients on “non-traditional digital work.” Ultimately, I was the agency expert on mobile, social media marketing, RFID, etc., and I advised all of the agency's clients on how these new platforms and technologies would affect their business and marketing plans. -
Sr. Account Executive; Project ManagerTargetbase 2004 - 2006Irving, Texas, UsDuring my time at Targetbase I managed client projects from the strategy and design stage of projects and programs through closing, working with teams, clients, and Account Management to ensure projects were delivered on time, within scope, and on budget. I was responsible for all billing and finances, and performance reporting related to each project and to the client as a whole.I worked with clients like TAP Pharmaceuticals (Prevacid brand), Procter & Gamble - The Iams Company (Iams and Eukanuba), Flavia Beverage Systems, MovieBeam (Buena Vista Datacasting/ Disney), and American Honda Motor Company.
Charles Black Skills
Charles Black Education Details
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Southern Methodist UniversityAdvertising
Frequently Asked Questions about Charles Black
What company does Charles Black work for?
Charles Black works for Tsolife
What is Charles Black's role at the current company?
Charles Black's current role is VP of Marketing.
What is Charles Black's email address?
Charles Black's email address is ch****@****ail.com
What is Charles Black's direct phone number?
Charles Black's direct phone number is +121447*****
What schools did Charles Black attend?
Charles Black attended Southern Methodist University.
What are some of Charles Black's interests?
Charles Black has interest in Facebook, Facebook Connect, Iphone, Lost (Tv Series), Social Media, The Office, Television, Twitter, Facebook Platform, Foursquare.
What skills is Charles Black known for?
Charles Black has skills like Digital Marketing, Digital Strategy, Integrated Marketing, Mobile Marketing, Social Media Marketing, Online Advertising, Social Media, Strategy, Email Marketing, Account Management, Advertising, Online Marketing.
Who are Charles Black's colleagues?
Charles Black's colleagues are Cambria Ore, Alissa Edwards, Rachel Tai, Autumn Barb, Phelan Welch, Arthur Estradat, Logan Camp.
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