Charles Jelicks Email & Phone Number

Greater Philadelphia

Greater Philadelphia

Together with Change Management & Education, Delivery Consulting is focused on helping our Customers do amazing things to move their business forward. Our Consulting organization helps Customers achieve digital business outcomes that transform business models and deepen customer relationships.Responsibilities in this role include:-Directly managing a team of 4 individual contributors and a portfolio of ~30-50 implementation projects -Stakeholder and Relationship management for strategic clients-Supporting E2E Professional Services lifecycle for ~10 customers (pre-sales scoping, delivery, and relationship building)

Greater Chicago Area

Greater Chicago Area

In this role I was focused on ensuring the successful implementation of Box's products for our customers. Focusing specifically on:-Acting as a user advocate, ensuring that end user experience is considered throughout the design process-Serving as a project manager including use-case analysis, deployment planning, and overseeing execution-Applying best practices to efficiently execute technical deployment and drive employee adoption

Greater Chicago Area

During my time as an Advisory Senior Associate at PwC, I assisted clients within the Technology Media and Telecommunications industries. I worked collaboratively with clients to help them structure, mobilize, and manage business critical initiatives, including: -Helping clients realize and extend value by designing, implementing, and executing a business to business video delivery platform feature request process. Additionally helping my clients structure large scale business development opportunities.-Working collaboratively with clients to structure and govern a 150+ person cross functional program, collaborating with change management, training, technology, and product organizations, to meet customer experience and compliance obligations.-Supervising a small team to build resource pricing modes, execute risk assessments, and deliver professional services contracts. These processes lead to decreased operational overhead and increased sales focus.

Greater New York City Area

On one engagement at a Fortune 50 company, I worked to provide large scale integration program management and technical program delivery support in anticipation of a multi-billion dollar acquisition. I worked with key stakeholders across multiple organizations to develop a detailed integration plan for end-to-end service delivery. I also oversaw the development of full cloud infrastructure integration planning. On another engagement at a Fortune 50 company in the Entertainment, Media, and Communications space, I managed key client relationships and built strong rapport with a variety of clients. I also helped drive product definition, create marketing collateral, and helped deliver a fully managed video delivery and consumption platform to B2B customers.During this time, I also managed a team of 10 Associates to ensure timely and accurate billing, invoicing, and collections for ~20 simultaneous professional services engagements.

State College, Pennsylvania Area

Assisted in the learning and development of students. In this role I performed evaluations, conducted classroom exercises, coordinated communications between faculty and students, and assisted in developing new and innovative instruction methodologies that enriched and enhanced the value that students derived from lectures.

New York, New York

Technology consulting intern aligned to Asset Management in the New York Metro area. I Assisted in the testing and development of back and middle-office trading systems for one of the largest asset management firms in the country. Additionally, I planned and executed an offsite conference for 95 PwC professionals in order to improve coordination and communication with ancillary project sites.

Oil City, Pennsylvania

I performed general IT services and support for the Pennsylvania Department of Transportation. My responsibilities included updating information on customer facing web portals, tracking and maintaining IT assets and equipment, and upgrading office productivity hardware.