Charles Robertson Email & Phone Number

Culver City, Ca, Us

• New Business Development – Provide professional consultation regarding planning, analysis, and implementation of multi-channel strategies in web design and development and digital marketing (SEO, PPC, E-Mail, Social Media) for e-commerce or lead generation prospective leads. Activities include relationship-building through routine updates, scope of work and budget estimations and design, and contract negotiations.• Project Management – Account management in concurrent web design and development and digital marketing campaigns. Coordinate ongoing design, development, search engine optimization (SEO), pay-per-click (PPC), email, copy and social media teams by assessing accurate scopes of work and ensuring timely delivery. Provide bi-monthly marketing reports to clients with presentation and analysis of current metric

Customer Satisfaction Strategies

Worked with external sales and partner organizations to develop new opportunities to provide professional IT services, including BPO, ITES, Strategic Planning, Enterprise Applications, Business Intelligence, DBA, and managed services with existing Oracle, Microsoft and Cognos clients. Researched and developed organizational structure and systems, identified key personnel and arranged targeted meetings.

Founded business consulting and training company specializing in customer satisfaction, leadership, sales, and communication skills training and related strategies/services. Sold training and consulting solutions to Fortune 500 and smaller, growing organizations. Specialized in selling and implementing solutions to help develop and execute strategic initiatives to both increase “people” skills and to develop systems to maintain long-term growth.

Education record

Education record