Charles Terrell Email & Phone Number

Dallas, Tx, Us

Dallas, Texas, United States

Houston, Texas, United States

• Frequently in contact with embassies, consulates, and other government representatives, to obtain up to date and accurate legal information and status information on applications, thus ensuring the client's needs are being met• Demonstrates initiative, resourcefulness, and excellent client service skills• Serve as initial point of contact and caseworker for clients in gathering and preparing critical support documentation associated with requests originating in the US for document procurement and authentication support• Respond to document procurement and authentication requests (email/telephone)• Serve as point of contact for clients, local advisors, and colleagues in relation to document procurement and/or authentication of documentation• Provide clients with clear, concise instructions and list of required documentation to procure, verify, legalize and/or apostille various types of record• Follow-up with client/client employees regarding pending or outstanding documentation• Draft and edit authorization letters, application forms, and cover letters• Research, gather, prepare, authenticate, legalize and/or apostille supporting documentation associated with immigration proceedings by communicating with federal, state, and local government agencies• Monitor case progress, identify potential issues/problems, and provide potential solutions, as necessary and appropriate• Coordinate delivery and pick-up of document procurement and authentication matters by outside messenger service• Coordinate translation services, where necessary• Maintain a professional relationship with embassies, consulates, agencies, organizations, and government authorities• Collaborate with local advisors and/or vendors regarding document processing, guidelines, timeframes, and invoices

Richardson, Texas, United States

Supports Paralegals, Senior Paralegals and Attorney in email/phonecommunications• Initiates contact with government agencies to obtain necessaryinformation; alerts Senior Paralegal and/or attorney regardingpotential process delays/problems• Performs research to obtain information such as background on acompany or industry, current wages, processing procedures,standard processing times, etc• Utilizes document and data management systems to prepare,monitor, and record all aspects of client casework as per BAL policy• Begins to learn procedures and documentations requirements forcase types (simple and advanced); executes case processing tasksas assigned• Manages status of all filed applications and petitions and finalizesdocuments after attorney review

Richardson, Texas, United States

• Handle case action items in START stage. Track all necessaryemployer/employee information and documentation and purchaseorders (PO) before the case is at the stage to be assigned to a legalteam• Respond to routine queries from clients regarding completing thequestionnaire, providing documentation or initiating a PO. Escalate to Manager as needed• Coordinate, assemble, print and organize all incoming case startmaterials in Shareppoint in an organized and efficient manner.•Create physical file, as needed• Respond to routine e-mails and/or phone calls in a timely manner•Follow up with nonresponsive employees/managers; and escalateand close cases as appropriate

Dallas, Texas, United States

• Prepare immigration applications/petitions for filing and mailing including compiles hardcopies of applications prepared by overseas team members, requests checks, processes invoices and creates shipping labels• Assist secretaries as needed with overflow typing, proofreading, printing, new matter intakes and copy assistance• Conduct necessary data entry, including uploading documents received from clients and entering client details in case anddocument management systems• Regularly communicate with attorneys and staff regarding confirmations of assignments, status and findings related to assignedprojects