Charles W. Email & Phone Number

Houston, Texas, US

• AviateNow is the world’s most comprehensive Aviation Business Management tool powered by AI specifically for General Aviation operations to centralize Flight Operations, Aircraft Management, Crew, and Clients in one.
• Real-time Quoting and Accurate Price Estimates
• End-to-End Flight Management
• Flight Planning and Airport Selection Components
• AI powered Crew Scheduling
• Pre-built and customizable Aircraft and Asset Management tools

Teknik is a Registered Salesforce.com Consulting Partner that provides certified Salesforce.com consulting services and world-class software. Whether it’s migrating to a new platform or optimizing an existing instance, Teknik will work with you to identify your requirements, perform development and configuration, integrate with external systems, migrate.

Houston, Texas, US

Lead Salesforce.com Business Consultant, Manager, and Analyst for a global Salesforce.com Service Cloud implementation for 1,000+ user BMC customer service organization.Organized teams, provided direction, and coordinated sessions for gathering business requirements.Participated in a number of stand-up meetings and scrum sessionsWorked with business to.

I help companies maximize their CRM platforms and increase their overall ROI.Full lifecycle CRM project consultant from inception to completion.Architect business processes and systems solutions.Contribute to building successful project teams that have skill and chemistry. Communicate goals, objectives, status, and delivery items with project.

New York, NY, US

Eden Prairie, MN, US

Architect, administer and reconfigure Salesforce.com CRM.Develop custom apps using APEX, SQL, SOQL, REST, SOAP API's, and Java.Create and modify application components, including objects, page layouts, reports, workflow rules, and approval processes triggers.Analyze, propose and manage projects related to Salesforce.com.Improve end-user UI/UX using Java.

Galway, IE

Managed a successful Salesforce.com implementation for over 1,000 end users.Working collaboratively with key stakeholders to communicate expectations and ensure project success.Perform Business Analysis and requirements gathering from multiple global regions for Software Development initiatives.Managing multiple project resources to accomplish tasks and.

Perform retained recruitment for executive level candidates. Manage several short-term CRM projects for clients.

Identified and facilitated new and complex business deals in the Nursing and Allied Health sectors as well as other emerging markets.Configured and Implemented the Salesforce.com Platform at E*Value.Developed standard business protocol and processes.Performed business analysis, gathered requirements for USE Cases, and produced critical data for.

US

• Hired, trained, and managed staff recruiters and sales reps.
• Senior Product Manager/Project Manager over all mobile software development projects including SDLC and testing.
• Recruited, qualified, and placed hundreds IT professionals with companies nationwide.
• Organized and delivered sales presentations to upper level executives in decision making positions.
• Drove a cutting edge business development strategy resulting in 80% revenue growth for 2009.
• Performed business analysis to identify key strategies to increase revenue through customized and streamlined sales/recruiting processes.

Created and managed an entertainment business booking concerts for performing artists and musicians. Affiliated with BMI Group, Inc, the company also created and sold music through ITG Publishing to CBS, MTV, ABC, NBC and other television and entertainment networks.