Charles Sauer Email and Phone Number

Building the future, one line of code at a time.* As a freelance software engineer, I have worked on a variety of projects that have required me to use JavaScript, React, SQL, and C#.* I have experience in developing web applications, mobile applications, and desktop applications.* I am proficient in using a variety of tools and technologies, including Git, Jira, and Slack.* I am a reliable and efficient worker who is able to meet deadlines and deliver high-quality work.* I am a team player who is able to communicate effectively and collaborate with others.* I am a lifelong learner who is always looking for new ways to improve my skills and knowledge.Here are some specific examples of projects that I have worked on:* I developed a web application using React and Node.js.* I developed a mobile application using React Native.* I developed a desktop application using C# and .NET.I am confident that my experience and skills would be a valuable asset to your team. I am eager to learn more about the position and how I can contribute to your success.

Provide excellent customer service to clients by answering questions, resolving issues, and providing support.Identify and close new sales opportunities by developing relationships with potential clients, understanding their needs, and presenting the company's products and services.Manage the customer lifecycle by providing ongoing support to clients, upselling and cross-selling new products and services, and ensuring that clients are satisfied with the company's products and services.Work with other departments, such as marketing and product development, to ensure that the company's products and services meet the needs of clients.Track and report on sales performance.

Managed operations process from top downOversaw scheduling for 30 locations regionallyWrote SOP for national level operationsRefined overall operations process to streamline businessConducted weekly meetings with franchise owners/ managers to ensure KPIs metInspected locations to ensure operational standards metCollection of monies from sitesHandled high level customer service issuesBusiness account managementTraining curriculum development and implementationProject/ Product management

Conduct patrols of property.Provide an elevated level of customer service at all times.Be knowledgeable on all emergency procedures, first aid, and hotel policies.Act as liaison between hotel management and emergency services.

Local Austin roofing sales and project management.Manage contracts for local clients.Manage roofing projects budgets, timelines, and work crews.

Travel and survey commercial and residential areas.Design the fiber optic layout based upon survey results.Conduct peer review and edits.Manage multiple projects and meet deadlines.

The Operations Specialist will be responsible for day to day communication with selected franchisees. They are responsible for guiding and managing franchisee expectations through the entire opening process. This positions works closely with the franchisees during all phases of Project Management. The key role is to be in constant contact with franchisees fielding any questions and concerns that occur during the process. In phase 2 of project management, this role will meet franchisees during corporate training. During Phase 3, this role spends a week on location working with the franchisee, manager and staff to familiarize and educate them on day to day operations of the studio. In addition, they will be at selected studios to assist and train on management systems, owner training, and support prior to store openings

• Maintain current knowledge of exercise science and proper exercise techniques• Design and instruct exercise programs for individuals with special needs, such as pregnancy, disability, obesity, chronic conditions or obesity• Provide expert advice to individuals and groups• Speak at seminars, conferences and other engagements• Liaise with school, organization or company management regarding details and expectations of services to be provided• Negotiate service contracts with clients• Effectively communicate fitness knowledge with students, employees, organization members and other clients• May be responsible for selling fitness centre memberships to clients and customers

• Provided members with individualized exercise routines to allow them to reach their goals. • Ensured clients understood the impact living a fit lifestyle will make on them• Interviewed potential clients to establish their fitness goals• Conducted 150 - 300 outgoing calls to members to gather information about their personal fitness goals and create packages for them.• Motivated clients to work towards their goals

Physical Trainer/ Sales• Worked as a personal trainer providing clients with individualized exercise programs to reach their personal goals • Ensured clients understood the impact living a fit lifestyle will make on them• Interviewed potential clients to establish their fitness goals• Walked the floor and spoke with gym members to help get them interested in personal trainer• Conducted calls to gym members to gather information about their interest in personal training• Motivated clients to work towards their goals

35m Human Intelligence Collector• Worked as an Interrogator for theater level detention operations in Iraq from May 2008 to August 2008, producing several information intelligence reports that lead to the successful completion of missions throughout Iraq• Operated independently as a Counter Insurgency (COIN) Agent in Iraq from July 2009 to April 2010, leading to the successful release of over 2,000 detainees and the handover of the Taji Detention facility to the Government of Iraq • Acted as a Subject Matter Expert in the interrogation process by providing insight to officers and senior non-commissioned officers while deployed to the Detention Facility in Parwan• Conducted debriefings/ screenings of detainees and wrote individual assessments of each detainee interviewed• Worked as a member of teams of five to eight to conduct daily interrogation operations leading to breaking production records and evaluation records held by any other unit at the Detention Facility in Parwan• Worked closely with Anti-Terrorism Financing Cell to prevent the funding of terrorist cells