Charles Scheepers Email & Phone Number

Johannesburg, GP, ZA

• Unstructured PDF Conversion
• Utilise a variety of data extraction methods to convert unstructured data from scans, copies, faxes, and poorly converted PDFs, including stamps, seals, and mathematical formulas, into MS Word, Excel, and searchable.
• Guarantee text integrity and smooth document flow during the conversion process.
• Prepare files for Computer-Aided Translation (CAT) services like translation and localisation.
• Optimise document storage and retrieval for enhanced efficiency.
• Turn scanned word lists into glossaries.Document and TM management for language projects

Johannesburg Metropolitan Area

• Maintain IT infrastructure: Perform administrative tasks, conduct capacity planning, handle errors, identify faults, and monitor systems.
• Automate tasks: Utilise Python scripting and Microsoft Power Automate to streamline repetitive processes.
• Manage automation programs: Troubleshoot and enhance existing automation scripts and applications as necessary.
• Provide technical support: Offer assistance for automation systems in production environments.
• Configure third-party applications: Set up applications to automate processes effectively.
• Administer project management systems: Oversee Monday.com client platform, optimising table structures and data classification for improved process flow and data integrity.

City Of Johannesburg, Gauteng, South Africa

• Automate QC of SRT files using Python scripting
• Exceeded customer satisfaction by finding creative solutions to problems.
• Subtitling and Transcription completed in English and Afrikaans

• Directed daily operations, encompassing customer service and financial management, within a small business setting.
• Supervised the project management of diverse language projects, handling various sizes and complexities.
• Researched, evaluated, and executed Odoo as a comprehensive solution for project management, ERP, and CRM, enhancing operational efficiency.
• Implemented, maintained, and provided support for a Debian Linux server to comply with FDA standards and support core business software requirements.
• Developed automation scripts using Bash, Python, and Perl languages to streamline system administration tasks.
• Adapted, implemented, and refined systems and processes to address findings from pharmaceutical audits, ensuring compliance.

Accenture Managed Services

• Orchestrated, stabilized, managed, and maintained the Comptel GSM Mediation System, overseeing administration, change management, capacity planning, error handling, fault finding, acceptance testing, and monitoring.
• Engineered tools to streamline daily operations, facilitate statistical information extraction, and address common queries.
• Collaborated with the finance department to finalise monthly interconnect figures and probe discrepancies.Key Achievements
• Engineered a Perl-based tool for extracting billing tickets from raw data to enhance troubleshooting efficiency and bolster interconnect billing accuracy, leading to a substantial reduction in lost revenue.

• Ensured system stability by executing administrative tasks, conducting capacity planning, managing error handling, diagnosing faults, and closely monitoring operations.
• Undertook database administration responsibilities for the interconnect system, ensuring smooth functionality and data integrity.
• Automated repetitive tasks utilising shell scripting, programming, and database scripting techniques, enhancing operational efficiency.Key Achievements
• Developed an auditing tool for month-end integrity checking, subsequently refining it for official implementation, thereby enhancing accuracy and compliance.