Highly self-motivated professional with thirty-five years work experience within the housing and charity sectors. Accrued a wealth of experience, particularly in IT strategy, digital transformation, data management, strategic planning, stakeholder engagement and governance. Commercially aware focused on delivering technology, smart solutions and managing data which enhances the customer experience and providing a return on investment. Four years NED experience as member of the board at Christian Action Housing and member of the Audit Risk Committee at Fairhive. Previously sat on the board at Bucks Housing and helped with their merger to Fairhive.Providing strategic leadership in business change programmes, whilst encompassing responsibility for digital transformation in a customer centric environment. Having demonstrable commercial acumen coupled with solid technical skills and a successful record in formulating and implementing strategic and corporate direction through technology and digital. Inspiring colleagues to achieve their maximum best based on set service standards whilst promoting and delivering EDI (equality, diversity, and inclusion) in the workplace. Worked in all areas of housingwith detailed knowledge of working practices and processes. I am passionate about the need to transform and provide housing for all. Worked with charities to digitally transform and improve the customer experience and operational efficiencies.Considerable experience to provide the board my expertise and insight regarding risks for cyber security, data management and digital to ensure they are robust and effective. Providing assurance and guidance for target operating models, corporate strategies, and IT direction. Good understanding of legislative requirements and experience of helping organisations comply with the Consumer, Governance and Financial Viability Standards. Extensive experience of digital transformation, procurement, programme management and data strategies. Initiative-taker with real drive and high-quality leadership and robust performance management based on achieving outstanding customer service and business outcomes. Focused on delivery of key objectives and exceeding performance expectations. Raised over £70k for Anthony Nolan by completing the London Marathon on ten occasions.
Listed skills include Software Project Management, Programme Delivery, Options Appraisal, Event Management, and 46 others.
