Charles V. Email & Phone Number

San Francisco Bay Area

• Wrote Terraform vSphere manifests and modules to deploy, configure and manage demo environments.• Used Jenkins with Terraform to deploy sensors in GCP.• Replaced SonicWall edge firewall with Palo Alto firewall. Created separate zones for engineering, sales, guest wireless. Setup event forwarding to Splunk.• Setup transparent firewalls (Palo Alto, Fortinet, Cisco ASA, SonicWall) and ESXi environment on multiple R&D/demo networks.• Configured and managed engineering lab with Debian router and dirty network.• Configured and managed dirty network used for detonation of ransomware to verify lateral movement by analyzing event logs.• Setup vCenter to configure and manage ESXi servers. Configured distributed virtual switch and configured IPFix for R&D.• Automated Acalvio Deception Center (ADC) appliance and sensor installation.• Setup TeamCity configuration to pull necessary repository to build Bro VM.• Developed customer Gold Image feature which took a VMDK/OVA and standardized it and made it compatible with the ADC.• Verified threat incidents, events, and pattern matching on PostgreSQL.• Setup various SIEM products for Acalvio Integration Server (AIS) testing. • Setup Nova honeypot for different VLAN segments.

Responsible for manufacturing the ShadowBox appliance for customer deployment. Also, worked on these projects: • Manufactured ShadowBox appliance. This involved hardware assembly, optimizing Dell BIOS, Dell PERC RAID controller, Debian installation/customization, and ShadowBox software installation/sanity check.• Created Windows/Linux QCOW2 images using KVM/Qemu.• Setup test AD environment that sits behind PFSense firewall(transparent mode).• System sanity test using BASH.• Setup system-imaging environment using Clonezilla.

San Francisco Bay Area

Certified early to late stage 2nd Gen ShadowBox based on type 2 hypervisor that used Debian as host, KVM/Qemu for deception VM deployment, and OpenDayLight/OpenVSwitch for SDN.• Defined test cases/plans that covers the scope, objective, testing schedule and testing strategy for ShadowBox appliance.• Created test plans and cases from technical product documentation.• Performed (both static/dynamic) smoke, regression, stability, compatibility, integration, functionality, and user acceptance testing.• Utilized tcpdump for packet tracing and debugging.• Splunk/Bro events analyzed for correct event output according to threat detection• ShadowBox web UI functionality testing.

San Francisco Bay Area

Primarily responsible for certifying the award winning Webroot Secure Anywhere agents across PC and Mac platforms to ensure proper functionality, compatibility with other vendors as well as performance evaluation of the product. Certified consumer and enterprise version of the agents on these platforms:• Defined/Created test plans/cases that covers the scope, objective, testing schedule and testing strategy for all Windows OS and Mac OSX• Performed (both static/dynamic) smoke, regression, unit, stability, compatibility, integration, functionality, and user acceptance testing• Performed gray and black box testing• Created test plans and cases from technical product documentation• Tracked defects using Seapine Test Track Pro and Rally software• Assisted customer support team in reproducing customer escalated issues• Built Windows, Linux, Novell, server environments to mimic customer’s environment for testing and reproducing customer reported escalations• Worked closely with development team to drive towards resolution of defects and suggested enhancements as deemed appropriate• Utilized home grown benchmark application to test performance of Webroot software for various release, certain tests also included comparisons against competitor software• Utilized WinDBG, Wireshark, Process Monitor/Explorer to capture logs and analyze client cloud communication• Built Squid proxy server in Ubuntu server to test WSA proxy traffic• Built MS WHQL environment to test WSA driver compatibility; Worked with MS engineers and Webroot development team to resolve compatibility issues

Worked on the following projects:• Configured the server specifications and built out a Windows 2003 print server for corporate use • Configured the server specifications with RAID 1+5 and built out a Windows 2008 file server along with assigning NTFS security permissions for shares • Configured the server specifications and built out a Windows 2003 Websense Hosted Web Security(competitive product of Webroot) server that also included VMWare Workstation with XP test clients• Created Credant Mobile Guardian data encryption implementation plan; began testing Mobile Guardian on a larger test pool of 10 then 20 users and found that the product was problematic so the project was terminated

Managed various projects related to IT security, backup, and support for clients of Bayport Networks. Responsible for the following projects and tasks:• Setup Windows 2003 domain controller, DHCP, VPN PPTP, and SUS • Setup AD accounts, created security groups and distribution lists based on user requests• Performed Microsoft Exchange account management such as recreating account mailboxes and account migration between mailbox stores• Setup OWA for Exchange Server 2003• Responsible for backup of 15 production servers with over 1TB of data using Symantec Backup Exec• Assisted in Microsoft LiveVault setup and performed server backup and tested system state and data restoration • Implemented Dantz Retrospect backup solution • Virtualized print server using VMWare ESX • Assisted in the implementation and setup of Airespace WiFi network• Implemented IT management tool, Spiceworks, for inventory and helpdesk ticketing tools• Setup Norton Antivirus Management Center Console • Setup a Ghostcast server with PXE/TFTP services for imaging Windows and Unix computers• Performed low level VLAN and port configuration of Cisco Catalyst switches • Installed McAfee ePO server and setup software repository. Provided reports from McAfee ePO server • Purchasing of various IT equipment

• Assisted in maintenance of Windows Compaq servers• Utilized NetXRay to troubleshoot and monitor network traffic• Utilized Ghost to image Windows operating systems• Setup LAN and test systems for labs• Troubleshoot computer related hardware issues

• Setup Windows 98 training lab• Setup the network for the video conference room• Helpdesk support

Bs, Management Information Systems

Aa, Business Administration