Charles V. Email & Phone Number

San Francisco Bay Area

• Wrote Terraform vSphere manifests and modules to deploy, configure and manage demo environments.
• Used Jenkins with Terraform to deploy sensors in GCP.
• Replaced SonicWall edge firewall with Palo Alto firewall. Created separate zones for engineering, sales, guest wireless. Setup event forwarding to Splunk.
• Setup transparent firewalls (Palo Alto, Fortinet, Cisco ASA, SonicWall) and ESXi environment on multiple R&D/demo networks.
• Configured and managed engineering lab with Debian router and dirty network.
• Configured and managed dirty network used for detonation of ransomware to verify lateral movement by analyzing event logs.

• Responsible for manufacturing the ShadowBox appliance for customer deployment. Also, worked on these projects:
• Manufactured ShadowBox appliance. This involved hardware assembly, optimizing Dell BIOS, Dell PERC RAID controller, Debian installation/customization, and ShadowBox software installation/sanity check.
• Created Windows/Linux QCOW2 images using KVM/Qemu.
• Setup test AD environment that sits behind PFSense firewall(transparent mode).
• System sanity test using BASH.
• Setup system-imaging environment using Clonezilla.

San Francisco Bay Area

• Certified early to late stage 2nd Gen ShadowBox based on type 2 hypervisor that used Debian as host, KVM/Qemu for deception VM deployment, and OpenDayLight/OpenVSwitch for SDN.
• Defined test cases/plans that covers the scope, objective, testing schedule and testing strategy for ShadowBox appliance.
• Created test plans and cases from technical product documentation.
• Performed (both static/dynamic) smoke, regression, stability, compatibility, integration, functionality, and user acceptance testing.
• Utilized tcpdump for packet tracing and debugging.
• Splunk/Bro events analyzed for correct event output according to threat detection

San Francisco Bay Area

• Primarily responsible for certifying the award winning Webroot Secure Anywhere agents across PC and Mac platforms to ensure proper functionality, compatibility with other vendors as well as performance evaluation of.
• Defined/Created test plans/cases that covers the scope, objective, testing schedule and testing strategy for all Windows OS and Mac OSX
• Performed (both static/dynamic) smoke, regression, unit, stability, compatibility, integration, functionality, and user acceptance testing
• Performed gray and black box testing
• Created test plans and cases from technical product documentation
• Tracked defects using Seapine Test Track Pro and Rally software

• Worked on the following projects:
• Configured the server specifications and built out a Windows 2003 print server for corporate use
• Configured the server specifications with RAID 1+5 and built out a Windows 2008 file server along with assigning NTFS security permissions for shares
• Configured the server specifications and built out a Windows 2003 Websense Hosted Web Security(competitive product of Webroot) server that also included VMWare Workstation with XP test clients
• Created Credant Mobile Guardian data encryption implementation plan; began testing Mobile Guardian on a larger test pool of 10 then 20 users and found that the product was problematic so the project was terminated

• Managed various projects related to IT security, backup, and support for clients of Bayport Networks. Responsible for the following projects and tasks:
• Setup Windows 2003 domain controller, DHCP, VPN PPTP, and SUS
• Setup AD accounts, created security groups and distribution lists based on user requests
• Performed Microsoft Exchange account management such as recreating account mailboxes and account migration between mailbox stores
• Setup OWA for Exchange Server 2003
• Responsible for backup of 15 production servers with over 1TB of data using Symantec Backup Exec

• Assisted in maintenance of Windows Compaq servers
• Utilized NetXRay to troubleshoot and monitor network traffic
• Utilized Ghost to image Windows operating systems
• Setup LAN and test systems for labs
• Troubleshoot computer related hardware issues

• Setup Windows 98 training lab
• Setup the network for the video conference room
• Helpdesk support

Bs, Management Information Systems

Aa, Business Administration