Charles Wakefield, Sphr, Shrm-Scp

Charles Wakefield, Sphr, Shrm-Scp Email and Phone Number

Chief Executive Officer @ LATREIA SOLUTIONS, LLC
Chandler, AZ, US
Charles Wakefield, Sphr, Shrm-Scp's Location
Chandler, Arizona, United States, United States
Charles Wakefield, Sphr, Shrm-Scp's Contact Details

Charles Wakefield, Sphr, Shrm-Scp personal email

Charles Wakefield, Sphr, Shrm-Scp phone numbers

About Charles Wakefield, Sphr, Shrm-Scp

Results-driven leader with 30+ years of experience transforming organizations, driving growth, and optimizing performance. As an entrepreneur, I've founded and led four successful companies, each with a unique focus and impact. In addition, I've served as an executive interim general manager, consultant, and coach, spearheading strategic initiatives, leading complex change efforts, and building high-performing teams across diverse industries. My passion lies in helping organizations achieve their full potential by aligning their people, processes, and strategies with their core purpose and values.My expertise includes:~Organizational Development & Change Management~ Strategic Planning & Execution ~ Leadership Development & Coaching~ Operational Efficiency & Process Improvement ~ Training & Development~ Business Growth & Transformation~ Entrepreneurship & Start-up DevelopmentI've consistently delivered measurable results throughout my career, from increasing lead generation by 75% to securing multi-million dollar projects. I'm equally adept at leading large-scale organizational transformations as I am at coaching individual executives to achieve their personal and professional goals.I believe in a collaborative, client-centered approach, tailoring solutions to meet each organization's unique needs. Whether you seek to improve operational efficiency, drive growth, or enhance leadership capabilities, I'm committed to partnering with you to achieve your goals.

Charles Wakefield, Sphr, Shrm-Scp's Current Company Details
LATREIA SOLUTIONS, LLC

Latreia Solutions, Llc

View
Chief Executive Officer
Chandler, AZ, US
Employees:
2
Charles Wakefield, Sphr, Shrm-Scp Work Experience Details
  • Latreia Solutions, Llc
    Chief Executive Officer
    Latreia Solutions, Llc
    Chandler, Az, Us
  • Latreia Home Solutions
    Chief Executive Officer
    Latreia Home Solutions Mar 2009 - Present
    Chandler, Arizona, Us
    Leading provider of comprehensive home improvement solutions, offering expert interior design, custom window coverings, and general contracting services.Key Accomplishments & Focus Areas:~ Business Growth: Successfully expanded the company from a single entity (Latreia Blinds and Shutters) to a multi-faceted home solutions provider.~ Client Satisfaction: Built a reputation for exceptional customer service and quality craftsmanship, resulting in a loyal client base and consistent referrals.~ Operational Excellence: Optimized operations across all three entities, ensuring efficient project management, timely delivery, and cost-effective solutions.~ Team Leadership: Developed a high-performing team of skilled professionals, fostering a culture of collaboration, innovation, and customer-centricity.
  • Eagleworks Institute
    Managing Member
    Eagleworks Institute Feb 2000 - Present
    Chandler, Arizona, Us
    I have led transformative consulting engagements and provided interim general management services designed for 3-5 year interventions, delivering measurable improvements in operational efficiency, sales growth, customer satisfaction, and leadership development for a diverse range of clients.Select Client Engagements & Results:~ Client A: Interim General Manager (4-year engagement): Led a comprehensive transformation of a contracting company, resulting in a 75% increase in lead generation, successful acquisition of large-scale projects, and significant improvements in installation team productivity (55%), quality (68%), and customer satisfaction (12%). Successfully navigated pandemic response, facility relocation, staffing changes, and customer escalation issues. Revenue more than doubled during this time for this division.~ Client B: Developed and launched a successful online educational program that has reached over 2.7 million people.~ Client C: Through process improvements and targeted training, we improved installation team productivity by 55%, quality by 68%, and customer satisfaction by 12%.~ Client D: Facilitated 90% sales growth through enhanced design processes and collaboration.
  • Shiloh Installation, Inc
    Principal - Vice President Of Administration
    Shiloh Installation, Inc Jan 2000 - Sep 2014
    I was the P&L leader for a high-growth window-covering installation company, responsible for all aspects of administrative, operational, and strategic management.Areas of Expertise & Impact:~ Strategic Planning & Execution~ Client Relationship Management & Sales~ Customer Service & Satisfaction~ Operational Management & Process Improvement~ Financial Management & Budgeting~ Human Resources & Talent Development~ Technology Implementation & OptimizationKey Accomplishments:~ Grew the company from start-up to regional leader, achieving significant revenue growth and profitability.~ Secured key contracts with major retailers and maintained a 98.5% customer satisfaction rating.~ Led the development of a proprietary software application that streamlined operations and improved customer service.~ Built and managed a high-performing team across all functional areas.
  • Tectonics International, Inc
    Principal Partner
    Tectonics International, Inc Jan 1993 - Jan 2000
    Partnered with organizations to design and implement high-impact organizational development solutions, driving positive change and achieving client goals.Areas of Expertise:~ Organizational development consulting and training~ Change management and strategic planning~ Leadership development and coaching~ Team building and conflict resolution~ Quality improvement and performance enhancementNotable Accomplishments:~ Led multi-year organizational change initiatives, achieving significant improvements in efficiency, productivity, and employee engagement.~ Facilitated the development of strategic plans that aligned teams with organizational goals and drove long-term success.~ Coached senior executives, resulting in improved leadership effectiveness and significant business wins (e.g., $90 million contract renewal).~ Designed and delivered training programs that enhanced employee skills, knowledge, and performance, achieving 99% participant satisfaction ratings.
  • Maricopa County
    Organizational Development Consultant
    Maricopa County Jan 1990 - Jan 1993
    Phoenix, Az, Us
    Through a variety of organizational development initiatives, we have achieved significant improvements in operational efficiency, cost savings, and citizen satisfaction.Key Accomplishments:~ Led countywide change interventions, securing buy-in from elected officials and executive leadership, resulting in a 10% increase in citizen satisfaction.~ Spearheaded an agency-wide quality action team process, identifying and implementing improvements that generated over $1 million in cost savings.~ Revamped policy and procedure manuals for the entire county, ensuring compliance and efficiency across a 2 billion dollar budget and a workforce of 12,000 employees.~ Designed and implemented service development plans, incorporating operational assessments and time-motion studies, leading to a 20% reduction in costs across the organization.

Charles Wakefield, Sphr, Shrm-Scp Skills

Leadership Management Training Team Building Strategic Planning Entrepreneurship Sales Organizational Development Start Ups Change Management Shutters Blinds New Business Development Process Improvement Retail Shades Recruiting Window Coverings Contract Negotiation Sales Management Negotiation Business Planning Customer Satisfaction Budgets Customer Service Coaching Marketing Strategy Strategy Operations Management Small Business Business Strategy Leadership Development Draperies Team Leadership Project Management Public Speaking Policy Cross Functional Team Leadership Window Treatment Management Development Organizational Structure Organizational Culture Performance Management Public Administration Executive Coaching Organizational Effectiveness Organizational Design Problem Solving Creativity Employee Engagement

Charles Wakefield, Sphr, Shrm-Scp Education Details

  • Arizona State University
    Arizona State University
    General
  • North Hunterdon Regional High School
    North Hunterdon Regional High School
    College Prep

Frequently Asked Questions about Charles Wakefield, Sphr, Shrm-Scp

What company does Charles Wakefield, Sphr, Shrm-Scp work for?

Charles Wakefield, Sphr, Shrm-Scp works for Latreia Solutions, Llc

What is Charles Wakefield, Sphr, Shrm-Scp's role at the current company?

Charles Wakefield, Sphr, Shrm-Scp's current role is Chief Executive Officer.

What is Charles Wakefield, Sphr, Shrm-Scp's email address?

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What schools did Charles Wakefield, Sphr, Shrm-Scp attend?

Charles Wakefield, Sphr, Shrm-Scp attended Arizona State University, North Hunterdon Regional High School.

What skills is Charles Wakefield, Sphr, Shrm-Scp known for?

Charles Wakefield, Sphr, Shrm-Scp has skills like Leadership, Management, Training, Team Building, Strategic Planning, Entrepreneurship, Sales, Organizational Development, Start Ups, Change Management, Shutters, Blinds.

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