Charles Brock Email & Phone Number

Orlando, Fl, Us

Orlando, Florida, Us

Successfully managed and completed the Request for Proposal (RFP) process for Enterprise Resource Planning (ERP) system implementation, resulting in the selection of Oracle as the optimal technology solution to enhance and optimize business operations. Leading the strategic discovery and implementation of the Salesforce suite, encompassing Service Cloud and Marketing Cloud, to optimize customer experience and drive business growth.Successfully managed cross-functional projects involving API configurations and user interface enhancements, resulting in significant improvements in organizational performance and heightened customer satisfaction.Spearheaded the implementation of Monday.com for project management and application development, culminating in the acquisition of Monday.com certification.Contributed to the design and development of a new Project Management Office, establishing a robust Project Management Center of Excellence that enhanced project execution efficiency and significantly improved project success rates.

Rockledge, Florida, Us

Oversaw Health First Hospital Division's project portfolio, managing multi-million-dollar clinical and business initiatives, while aligning project delivery with strategic organizational objectives through collaboration with executive administrators. Oversaw the implementation and enhancement of Allscripts EMR and its modules, successfully managing the program from inception to completion.Spearheaded the creation and implementation of a Center of Excellence for project and program management, significantly boosting operational efficiency and organizational excellence, while mentoring team members to deepen their project management skills, fostering professional growth and proficiency.Capitalized on my Lean Six Sigma certifications to drive process improvements and efficiency gains across various projects, delivering measurable cost savings and enhanced operational performance.

Rockledge, Florida, Us

Oversaw 4-6 significant projects within Health First hospitals, Medical Group, and IT sectors, handling budgets from $300k to $15 million. Projects included Allscripts Sunrise Mobile, Hillrom Nurse Call replacement, iPro Anesthesia, and Censitrac implementations.Guided and streamlined projects by implementing Lean Six Sigma Green Belt methodologies for optimal efficiency and effectiveness.Took on a challenging role to establish and develop the Program Manager position within the Project Management Office (PMO).Developed bi-weekly training materials for the PMO team, enhancing team morale and fostering a deeper understanding of PMO processes.

Lake Buena Vista, Florida, Us

Led project teams to refurbish servers in the RCID environment, successfully implementing VMware for redundancy and high availability.Managed product research to meet project specifications, including vendor relations, demo facilitation, contract negotiations, SOW creation, and budget development.Worked closely with RCID leadership to ensure smooth project delivery, maintaining high standards to preserve the partnership with the Walt Disney Company.

Kansas City, Missouri, Us

Effectively managed the implementation of Cerner's Capacity Management module, resulting in the establishment of an efficient patient workflow and a significant reduction in patient wait times.Led a cross-functional team of ten resources in the successful installation and configuration of Cerner's Ignite Platform, enabling seamless integration of external applications with Cerner's patient data.Engaged in collaborative partnerships with IT resources, nurses, physicians, and client executives to identify project objectives and drive the attainment of optimal solutions.

Orlando, Fl, Us

Managed full project lifecycle, including contract negotiations, budget oversight of $10M+, SOW negotiations, resource ownership, and vendor management.Managed the large-scale Data Center Redundancy Project, including installation of Hitachi storage hardware, migration of tier-one applications, Citrix chassis, EMC storage installation, and VMWare environment transition.Successfully managed the installation and configuration of the Commvault Backup Solution for the Microsoft Exchange environment, encompassing a vast email database of over 19k email accounts.

Burbank, Ca, Us

Successfully led and delivered multiple major infrastructure projects across various Disney segments, managing teams of up to 45 employees and budgets exceeding $1M.Championed the AS400 Consolidation Project at Disney, streamlining operations by consolidating twenty-two LPARs from eleven frames to three. Achieved significant cost savings of over $2M annually for the WDPR segment.Managed the 2014 Management Audit Project as Project Manager, overseeing the comprehensive remediation of the entire WDPR infrastructure to align with corporate and CIS security baselines and best practices, ensuring compliance and enhancing security measures.

Altamonte Springs, Florida, Us

Successfully managed and guided the execution of four significant infrastructure projects, optimizing budgets ranging from $100k to $7M while effectively leading teams of 25+ professionals.Supervised a diverse team of 15+ hospital employees in the implementation of the Syndromic Surveillance Project. This initiative met the meaningful use requirements by automating scheduled reports on infectious disease counts and pandemic statistics for the Florida Health Department.Orchestrated the seamless transition of the Florida Hospital Physician Group, overseeing the integration of private physician offices and their conversion to an EMR-based solution.

Rome, Ga, Us

Empowered a team of eight employees in the installation of the “Freshloc” temperature monitoring system. FreshLoc. monitored and reported temperature readings on medication and tissue storage containers, guaranteeing regulatory compliance.Managed a team of four developers in the upgrade of thirty-eight Omnicell medication cabinet software to enhance security on dispensing of medications.Collaborated with PMO teammates to establish project management procedures for the newly developed ePMO department. This included; portfolio management, project templates, intake processes, and the transition of projects to standard operations.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor'S Degree, Business Administration